Beach nearby, beach umbrellas, beach towels

Reviews of Outrigger Bay Apartments

4 out of 5
Outrigger Bay Apartments
9 Shirley Street, Byron Bay, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 58 out of 78 reviews" "
Rating 8 - Good. 15 out of 78 reviews" "
Rating 6 - Okay. 5 out of 78 reviews" "
Rating 4 - Poor. 0 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suncica

Liked: Cleanliness, property conditions & facilities
Clean, excellent location, spacious, walked everywhere. Easy communication. Would recommend
Stayed 2 nights in Apr 2024
Response from Outriggerbay on 26 Apr 2024
Thank you so much Suncica, we are so happy to hear you had such a great stay with us. We look forward to seeing you next time you're in Byron Bay.

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant location and well equip apartment
Stayed 5 nights in Apr 2024
Response from Outriggerbay on 26 Apr 2024
Thank you so much for taking the time to give us such a great review Melissa. We look forward to seeing you again soon.

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Outriggerbay on 18 Mar 2024
Thank you for the review Peter. We are glad you enjoyed your stay with us in Byron Bay. Kind regards Outriggerbay Apartments.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Easygoing and close to everything. WiFi wasn't great, but that's a 1st world problem, not an issue.
Stayed 3 nights in Sep 2023
Response from Outriggerbay on 3 Oct 2023
Thank you Paul for the wonderful review, we hope to see you again sometime. Kind regards Outriggerbay.

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The outrigger is perfect, had everything me and my family needed. So close to everything as well
Stayed 10 nights in Aug 2022

8/10 Good

Glen

Liked: Cleanliness
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in beautiful Byron Bay for our family. We enjoyed being able to walk over to the beach.
Stayed 5 nights in Jun 2021
Response from The Outriggerbay Team. on 13 Jul 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Good apartment which was very clean and excellently located.
Stayed 2 nights in Mar 2021
Response from The Outriggerbay Team. on 8 Apr 2021
Thank you Ian for the wonderful review, we hope to see you again on your future travels. Kind regards the Outriggerbay team.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Oct 2020

10/10 Excellent

Pauline, Sydney

Travelled with family
Liked: Cleanliness, amenities
Great apartment... fantastic location ... self contained amenities were great ... literally walk to the beach and the Main Street from the back door Fantastic would highly recommended and definitely go back! Only negative was that the hot water ran our one night!... so cold showers were had ... but apart from that was great!!
Stayed 5 nights in Jul 2020
Response from The Outriggerbay Team. on 4 Aug 2020
Thank you Pauline for the great review of our property through the Expedia community. We are in a great location and are glad you enjoyed our close proximity to the beach and the heart of Byron bay. We look forward to seeing you in Byron bay in future and hope you will come back to visit us again. Kind regards The Outriggerbay Team.

10/10 Excellent

Colin

Liked: Cleanliness, room comfort
Weekend at Byron
We thoroughly enjoyed our stay at the Outrigger apartments. They even put on complimentary music beside the pool!
Stayed 3 nights in Jun 2020

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position, lovely apartments
Lovely designed appartments in a great position. The pool was a little smaller than it looked in the photos but everything else was excellent.
Stayed 3 nights in Oct 2019
Response from Laura on 30 Oct 2019
Hi Joanne, thank you for the lovely review of Outrigger Bay Byron. We love it when we hear our guests have truly enjoyed their stay with us. We hope you also made good use of our direct beach access during your stay as the water this time of year is very agreeable. Kind regards the Outrigger Team.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was central to all shopping and the beach. There was nothing I didn't like it was a good place to stay.
Stayed 3 nights in Oct 2019
Response from Nicole on 28 Oct 2019
Thank you for staying with us! We are so pleased you had a good stay and enjoyed our central location! Kind regards, The Outrigger Bay Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and fully functional kitchen. Location was excellent. Pool and spa were great too.
Stayed 5 nights in Aug 2019
Response from Outrigger on 4 Sept 2019
Thank you for staying with us, we are so pleased to hear you had an amazing getaway! We hope to see you again, Kind regards, The Outrigger Bay Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
An enjoyable stay, great location into town and beach.
Stayed 4 nights in Apr 2019
Response from Emma on 3 May 2019
Thank you so much for rating us 5/5! We loved having you stay and hope you can return some day. The Outrigger Bay Team

10/10 Excellent

Alistair, Hobart, au

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed apartments, with all room amenities in good working order, Meticulously clean, with friendly and helpful staff. Manager on site who is hands on. Great location, 5-min walk to town and even less to the beach.
Stayed 3 nights in Mar 2019
Response from Emma on 21 Mar 2019
Hi Alistair, It was a pleasure hosting you! Thank you so much for your feedback. WE love to hear from happy guests as we do love what we do! We hope you can come and stay again sometime. Regards, The Outrigger Bay Team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained and the staff were very helpful and friendly. I look forward to staying there again.
Stayed 3 nights in Mar 2019
Response from Emma on 21 Mar 2019
Hi there, Thank you so much for your review! We love to hear from happy guests and we look forward to welcoming you back here sometime. All the best, The Outrigger Bay Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location easy walking distance to town centre and do many eatery options
Stayed 5 nights in Feb 2019
Response from Emma on 6 Mar 2019
Thank you so much for reviewing us to the Wotif community. Thank you for the 5/5 score! We hope you can stay again sometime. Regards, The Outrigger Bay Team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A couple of unexpected downsides
Spacious & within walking distance to town & beach. For its price, toiletries were unexpectedly very limited & wifi was unreliable
Stayed 2 nights in Dec 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent trip and stay in Bryon Bay
Stayed 6 nights in Oct 2018
Response from Emma on 1 Nov 2018
Thank you Alan for your kind words. We hope you can stay again sometime. Regards, The Outrigger Bay Team

10/10 Excellent

Verified traveller

Great place to stay
Great place to stay. A short walk from the beach. Spacious and clean.
Stayed 5 nights in Aug 2018
Response from Emma on 17 Sept 2018
Thank you so much for your feedback. We hope you can stay again sometime! Regards, The Outrigger Bay Team

10/10 Excellent

nadia, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities
Great location, close to main area and beach. Place small enough for the pool not to be crowded. Very clean facilities. Kitchen cupboards well stocked with all that you need. Nothing bad to comment on. Loved it!
Stayed 5 nights in Feb 2018
Response from Emma on 26 Feb 2018
Hi Nadia, Thank you so much for your kind review. It was a pleasure having you stay with us and we look forward to seeing you again sometime. All the best, The Outrigger Bay Team.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018
Response from Emma on 14 Feb 2018
Hi Tara, Thank you for rating us 5 out of 5 on Hotels.com We are happy you enjoyed your stay. Regards The Outrigger Bay Team

8/10 Good

pete, canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and unit size
Stayed in a 3br unit. Unit is a great size. 2 double neds. Two single beds. Kitchen great size. Location is fantastic without being in the "main beach mad house crowds". Includes a private path to beach we did not get to try. TV sound crap. But don't go to Byron and watch TV! Pool looked nice, kids always in it of course. Spa looked nice. Staff friendly but no need to interact much.
Stayed 2 nights in Dec 2017

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family accomodation
Great self contained apartment set up with everything you need. Excellent for families. Nice pool, spa & BBQ area. A short walk into town.
Stayed 3 nights in Sep 2017

10/10 Excellent

Ruth, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
We had an amazing stay in the 3 bed room. Perfectly appointed for a family with small children. Warm pool plus spa. Close to beach. Short walk to town
Stayed 8 nights in Sep 2017

10/10 Excellent

viki, Sa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach and restaurants.
Nice hotel. Clean. Nice staff. Convenient location. Nice pool and spa.
Stayed 3 nights in Jun 2017

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Hoilday at the Outriggers Byron Bay
The Apartment was just beautiful and had a great pool and in a great location in walking distance to everything e,g. shops cafes pubs beaches .

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The apartment was nice, however, it was very noisy - especially with kids in the pool at all hours.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
Our stay was lovely, the staff there were really helpful and accomodating and the atmosphere was great. The 3 bedroom unit was perfect for us, it gave us all space to have our own private area while also having large lounge, kitchen and balcony areas where we could hang out. Thanks very much for our stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment was very well set up and clean. Absolutely loved it, I'll be back

10/10 Excellent

Ali, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Large and well equipped apartments, 100m walk from back gate to beach and a 5mins walk from front entrance to town centre. Management were very helpful in setting up for our specific requirements. Nice pool and BBQ area, which on the Saturday we were there had a musician playing in the afternoon which was a wonderful bonus.
Response from Management on 18 Jul 2016
Hi Ali, We really appreciate you taking the time to review us. We are very lucky with the location of Outrigger Bay, close to town and beach access at our back gate. We love having the live music around the barbeque as it brings everyone together and really captures the essence of what Byron Bay is known for. Thank you for reviewing us. Kind regards, The Outrigger Bay Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great walking distance to the town centre,
Could not have asked for an easier experience, great undercover secure car park, plenty of room in the apartment, kitchen had everything that you could need, great distance to the town and an easy walk, beautiful peacefull surrounds
Response from Management on 18 Jul 2016
Thank you for your kind words. We are lucky with our location, close to town, beach access and just across the road from the monthly market and weekly farmer's market. We hope you get to visit us here again someday. Thanks again, The Outrigger Bay Team.

6/10 Okay

AJ, Melbourne, Victoria

Liked: Staff & service
Disliked: Property conditions & facilities
Nice hotel but not worth the price
Loved staying here as it was a great location - just not worth the price given what else you can get cheaper and similarly priced

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality and location
Fantastic apartments, the direct access to the beach was fantastic and so close to the shops but with none of the noise! The pool was great, and the floating beanbags were a big hit with the kids. We didn't use the BBQ or spa but both looked clean and in good condition. Our apartment was very spacious, all the utensils and crockery were in excellent condition. We were on the road side of the complex but as long as we kept the patio doors closed we didn't get any road noise at all. None of us could find anything to fault about this place. Will definitely stay there again.
Response from Management on 18 Jul 2016
Thank you so much for your feedback. We always strive to be better at what we do so hearing our guest's feedback is important to us. Thank you for mentioning the lack of road noise when doors are shut. Many people worry that it might be too noisy on the roadside, however the bedroom windows are all double glazed, shutting out any traffic noise. The floating beanbags are always popular with the children and the complimentary pool toys and boogie boards too. We hope you can stay again with us sometime. thanks again and kind Regards, The Outrigger Bay Team.

8/10 Good

ATHANASIOS A, sydney

Liked: Cleanliness, staff & service, room comfort
convenient and good stay
convenient and good stay
Response from management on 18 Jul 2016
Thanks for your feedback! All the best, The Outrigger Bay Team.

10/10 Excellent

Eileen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best boutique accommodation in Byron!
This great little boutique accommodation is so close to everything but far enough away to not hear it all. Unit 13 was beautifully furnished and comfortable. The pool is small but heated. It was nice to soak in the hot tub after a long day of exploring the Hinterland. Emma was running the show while we were there and she was superb!! Really went out of her way to make sure our stay was memorable.
Response from management on 18 Jul 2016
Hi Eileen, Thank you for your review. I have already called you to thank you personally and let you know how much your kind words meant to us but we also would like to thank you on here too! We hope to see you again sometime here at Outrigger Bay Apartments. Warm regards, all at Outrigger Bay Apartments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely management staff
Fantastic place to base your family out of. Close to all amenities, and great kitchen to cook.
Response from Management on 18 Jul 2016
Thanks for your review. It's great to hear people's feedback. We try to think of everything to make a 'home away from home', which is why the kitchen is well stocked with everything you may need. Such as oil, pepper, salt, even cling wrap and alfoil. We hope you can stay with us again sometime. Regards, The Outrigger Bay Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Great stay. Appreciate the apartment space, convenient location, warm pool and full kitchen facilities. Loved the warm big rugs and that there were plenty of them. Helped our family get comfy on cold nights.
Response from Management on 18 Jul 2016
We really appreciate that you have taken the time to review us. We love to hear people's feedback and know that our guests are happy. Thanks again, The Outrigger Bay team.

10/10 Excellent

Emma, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great facilities close to beach
Stayed here for 4 nights on a winter break. Beautiful apartments with lots of light and great facilities. Well set out large, comfortable and well equipped. Short walk into town and down to the beach. Communal areas well kept and the Friday evening free music on the grass by the pool made the experience very special. Only complaints is the spa could have been warmer and the beds were not very comfy.
Response from Management on 18 Jul 2016
Hi Emma, We really appreciate you taking the time to review us. We are very lucky with the location of Outrigger Bay, close to town and beach access at our back gate. We love having the live music around the barbeque as it brings everyone together and really captures the essence of what Byron Bay is known for. Thank you for recommending us. Kind regards, The Outrigger Bay Team

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from management on 14 Jul 2016
Thank you for your rating!

10/10 Excellent

Guy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have been happier
We had a fantastic time staying at The Outrigger. When I entered the secured property from the street to check-in, I noticed immediately that the gardens externally were immaculate. This is normally an indicator on how the remainder of the property is presented and it is great to be able to say that the great first impression continued for our entire stay. Our three bedroom apartment had two large balconies, perfect for storing surfboards and allowing towels and swimmers to dry, as well as relaxing/reading and eating (big six seated outdoor table on main balcony). The room and hotel facilities (swimming pool, BBQ, etc.) are excellent. The pool is even equipped with floating mattresses and noodles for the kids to play with. The secure underground car park (remote control provided) is fantastic, allowing you to leave your boards strapped to the roof of the car with no concerns. The ability to walk directly onto Bilongil Beach is brilliant (so no need to load up a car and then find parking just to get to the beach), as is the two minute walk right into the middle of Byron Bay for dinner, shops and ice cream. The property managers are extremely friendly, happy and professional.
Response from management on 14 Jul 2016
Thank you so much for your positive comments and feedback. We really appreciate feedback as it helps us to improve on our service as well as identify any problems within the apartments and complex. We are so pleased that you enjoyed your stay and we look forward to welcoming you again in the future. Warm regards.

10/10 Excellent

lorraine, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Outstanding; Cleanliness: Spotless; We had a lovely stay. We really enjoyed the pool.

10/10 Excellent

Dominic, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: As expected;

10/10 Excellent

peter, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly self contained apartments
This was a lovely place to stay with my wife and three year old son. Very friendly and helpful staff, quiet, clean and spacious accommodation which was just next to the beach and five minutes from the town centre. We thouroughly enjoyed our stay and would come back if we visit byron bay again.
Response from management on 14 Jul 2016
Thank you so much for your positive comments, your feedback is very much appreciated. We are so pleased that you enjoyed your stay and we look forward to welcoming you again.

10/10 Excellent

Anna, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Reasonable; Service: Flawless; Cleanliness: Spotless;

10/10 Excellent

Lukeot, Newport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great apartment with everythin included.
Could not have been happier with this apartment. Clean throughout with large rooms and a kitchen with all the utensils one could possibly need. A great location close to the main street was only topped by the direct beach access Outrigger Bay offered. A fantastic weekend away
Response from management on 14 Jul 2016
Thank you so much for your lovely review! It was a pleasure having you stay with us here at Outrigger Bay Apartments. We really appreciate that you have shared your experience. We hope to see you back here someday. All the best, The Outrigger Bay Team.

10/10 Excellent

Melissa, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
a great place

10/10 Excellent

Kate, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Warren, Australia - NSW - Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Beautiful;