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Reviews of SOYU Hotel

2.5 out of 5
SOYU Hotel
23, Daecheong-ro 126beon-gil, Jung-gu, Busan

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 331 reviews" "
Rating 8 - Good. 120 out of 331 reviews" "
Rating 6 - Okay. 18 out of 331 reviews" "
Rating 4 - Poor. 4 out of 331 reviews" "
Rating 2 - Terrible. 4 out of 331 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

jjune, bak

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Nampodong Street Staff friendly and helpful
Stayed 5 nights in Feb 2020
Response from SOYU on 13 Feb 2020
Thank you to visit SOYU hotel hope see you again when you visit Busan Thanks

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019
Response from SOYU on 23 Jan 2020
Thank you to visit SOYU hotel hope see you again

8/10 Good

Yuana, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and walking distance to shopping mall area.Restaurants and convenience store can be found nearby.Everything was fine except for the lights in the room, no white light,only yellow dim light which inconvinience to do make up and no sunlight entering from the small window.
Stayed 1 night in Dec 2019
Response from soyu on 30 Dec 2019
thank you to visit SOYU hotel

6/10 Okay

CHOO MEI

Travelled with family
Liked: Staff & service
Basic hotel
Hotel managed to accommodate my request. Coffee (not Starbucks as mentioned in some of the review) was served 24 hours. Need to travel uphill but still convenient to nearby attractions and Nampo subway. Room was pretty small and hard to open 2 luggages and toilet bowl will be wet after shower. No cabinet and only 2-3 hangers provided which I guess quite common for Busan hotel. Dust fell down for the first time when I turned on the aircon and dirtied the bedsheet, hotel was prompt to change it. Basic toiletries and slippers (not disposable) provided.
Stayed 2 nights in Dec 2019
Response from SOYU on 24 Dec 2019
Thank you to visit SOYU hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from SOYU on 4 Dec 2019
hi thank you to visit SOYU hotel

10/10 Excellent

Zheng Kai

Stayed 1 night in Nov 2019

8/10 Good

Jodie, Sydney, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very easy to get around. Room was cosy and I had no issues. Staff were helpful and even called a spa for me on my behalf as I can't speak Korean. Would stay here again and recommend to others.
Stayed 3 nights in Nov 2019
Response from SOYU on 21 Nov 2019
Thank you to visit SOYU hotel hope see you again when you visit Busan thanks

8/10 Good

Hiu Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from SOYU on 21 Nov 2019
Thank you to visit SOYU hotel hope see you again thanks

10/10 Excellent

Marte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just book it
Great location, big and very nice rooms. Nice bathrooms. Excellent service. Free minibar with water , orange juice and pepsi/coke. If you are staying in this area you should book this hotel.
Stayed 3 nights in Aug 2019
Response from SOYU on 31 Aug 2019
Thank you to visit SOYU hotel hope see you again thanks

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jun 2019
Response from SOYU on 24 Jun 2019
hi thank you to visit SOYU hotel hope see you again when you visit Busan thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from SOYU on 31 May 2019
Thank you to visit SOYU hotel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice location
Stayed 3 nights in May 2019
Response from SOYU on 26 May 2019
Thank you to visit SOYU hotel hope see you again when you visit Busan Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nearby the subway, clean and convenient.
Stayed 2 nights in Apr 2019
Response from SOYU on 6 May 2019
Thank you to visit SOYU hotel hope see you again when you visit Busan Thanks

10/10 Excellent

Arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
It was a pleasant stay. The amenities surprised us. The soft drinks in the fridge was included in the price and there are good quality coffee at the lobby as well.
Stayed 3 nights in Apr 2019
Response from SOYU on 13 Jun 2019
Thank you to visit SOYU hotel hope see you again when you visit Busan Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except they do not have bath towels. They have 4 face towels which is good but it would be helpful if they had larger towels for body. Liked the fact that they have computers in the room.
Stayed 1 night in Mar 2019
Response from SOYU on 29 Apr 2019
Thank you to visit SOYU hotel we will provide big bath towel soon hope see you again when you visit Busan Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from SOYU on 18 Mar 2019
Thank you to visit SOYU hotel

10/10 Excellent

J, Sydney, AU

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly service in a convenient location, just a 15min walk to the local markets. Modern and well-stocked rooms with even a PC in the room for use! Loved our short 2 night stay. Only thing to note, very hard mattress and only the little hand-towels as bathtowels. Would definitely stay again, recommended!
Stayed 2 nights in Feb 2019
Response from SOYU on 10 Mar 2019
Thank you to visit SOYU hotel hope see you again when you visit Busan Thanks

10/10 Excellent

Man Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from SOYU on 9 Feb 2019
Thank you to visit SOYU hotel

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Great Hotel
Great location close to all the main streets, slick and amazing items in the rooms, highly recommended, will stay again ,pity about the small towels tho
Stayed 2 nights in Dec 2018
Response from SOYU on 30 Dec 2018
Thank you to visit SOYU hotel hope see you agasin when you come back to Busan Thanks

10/10 Excellent

Ding Shen

Awesome hotel in Busan !
This hotel is underrated, the check in is fast, easy and the lobby staff (aunty) is very nice. The room is clean and pretty, there is a computer and a big screen tv. The beverages in the fridge is FIX. The toilet is clean, pretty and nice. The shower is awesome as the water pressure is big enough, so it is very comfortable during bath. The hotel is worth to stay with this price!
Stayed 2 nights in Aug 2018
Response from SOYU on 4 Sept 2018
Thank you very much for your great comment. hope see you again when you visit Busan Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy my trip
Really a pleasure trip and definitely a cozy environment for family with kids.
Stayed 2 nights in Jun 2018
Response from SOYU on 17 Jul 2018
Thank you very much to visit SOYU hotel hope see you again when you visit Busan

8/10 Good

Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from SOYU on 11 Apr 2018
Thank you to visit SOYU hotel

8/10 Good

JW, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and clean room with beautiful interior
Everything was great about this hotel except that it's a bit hard to locate and they dont have big towels. Rooms are beautiful and clean. Spacious as well.
Stayed 2 nights in Nov 2017
Response from SOYU on 30 Nov 2017
Thank you to visit SOYU hotel

8/10 Good

Tracy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location
This hotel is flight of stairs away from Busan Tower, and a street away from the bustling shopping area!! Room is small, but comfortable enough. Toilet is spacious with a bathtub. The sink is a little too low though. No large bath towels available, only 4 medium sized hand towels are provided (we brought our own bath towels so it's cool). No closet, only 2 hooks & 2 hangers (hotel shld improve on this). The beds are very hard though!! But we didn't have backache after sleeping 4 nights so it's fine. TV was huge and free snacks/drinks + computer provided. Small carpark available as well for those renting cars. Overall it'll be a great stay for non-fussy guests.
Stayed 4 nights in Oct 2017
Response from SOYU on 3 Nov 2017
Thank you very much to visit SOYU hotel I think we have to prepare large bath towel thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy but just missing a little bit.
Friendly and helpful staffs. Everything was provided. Less than 1 min walk to Busan Tower, less than 15 mins walk to BIFF. The only down side is facial towels were provided as bath towels. If they could provide bigger towels it will be perfect !
Stayed 2 nights in Sep 2017
Thank you to visit SOYU hotel I thinl I have to prepare some big bath towel hope see you again. thanks

6/10 Okay

tearss, KOREA

Disliked: Staff & service, room comfort
so so
Normal nearby Nampo... tour is good Cleaness is so so location is hillside
Stayed 1 night in Sep 2017
Response from SOYU hotel on 30 Sept 2017
Dear. guest sorry about our house keeper's mistake we will concentrate for cleaness of room thanks

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price stay
Convenient location, 10 mins walk to train station, with cafes around. Free drinks in lobby and rooms
Stayed 2 nights in Sep 2017
Thank you to vist SOYU hotel

8/10 Good

wai king

Liked: Staff & service, property conditions & facilities, room comfort
The size of the room is spacious. Bathroom is big but room lights are bit dark. Hotel is located inside a small corridor and it is about within 10 minutes walk from Nampo station exit 7. Shops and restaurants are just round the corner. Lotte Department store is just five minutes walk from the hotel. Staff is very helpful too. Overall the hotel is convenience and with reasonable price.
Stayed 2 nights in Jul 2017
Thanks for your great comment! hope see you again when you visit Busan thanks

6/10 Okay

Lai Kwan Sindy

Liked: Property conditions & facilities
Our room is a little bit smaller than we expected. Good location.
Stayed 6 nights in Jun 2017
thank you to visit SOYU hotel. hope see you next time thanks

8/10 Good

Lay Pheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for the price
Booked a standard room for 2 nights. Pros: Nice room design. There's a PC in room if you need. 3 bottles of water, 1 can of Pepsi & 1 can of Minute Maid orange in fridge complimentary. Cons: Room doesn't have cupboard. Only 2 hooks on wall. Bathtub is spoilt, can't retain water in the tub. No bath towel, only 4 small face towels given. Some walls are made of boards, not concrete wall so sound travels into the room.
Stayed 2 nights in Jun 2017
thank you to visit soyu hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice
thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and amenities!
Hotel room was clean and the furnishings were really new and functioning well. The location of the hotel was also central and accessible to the subway and the BIFF Square. Good quality bath amenities (shampoo, conditioner, body soap) were provided, but towels were face towel sized which were a little inconvenient - can be replaced with larger towels instead!
Thank you for your great comment. I will buy some big bath towel immediately. thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Shopping Areas & Subway
Great spacious room, and hotel is near shopping areas and subway.

10/10 Excellent

Danial Haziq, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
The room was very clean and have a relaxing feel. There were even 2 computers free for your usage in your room. There were complimentary drinks and snacks at the lobby. Staff was very friendly too.

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is value for money. Located between 2 subway stations, walking distance to the shopping district and Busan Tower. Clean and neat room.

4/10 Poor

NAOKO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
水が臭いのと、お風呂場が汚い印象でした。
Stayed 2 nights in Dec 2023

8/10 Good

JIHTING

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
浴室清潔程度不好，浴缸全部是灰塵，洗臉台和浴缸的排水很慢，給的備品有一包過期了，其他就沒有可挑剔的
Stayed 2 nights in Nov 2023

6/10 Okay

chung pong

Liked: Cleanliness, room comfort
南浦站7号出口直行5分鐘就到，酒店房厕所門是關不上，有一吋的隙縫，這個最不能接受，其他是掛衣服的抅根本沒有，只是两個衣架，整體是較舊，好處是近地鐵站和觀光地方
Stayed 3 nights in Nov 2023

10/10 Excellent

Tomoaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

HIROSHI

Stayed 1 night in Aug 2023

10/10 Excellent

MARI

Stayed 3 nights in Jun 2023

10/10 Excellent

제열

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Jungsook

Stayed 1 night in Dec 2022

10/10 Excellent

KUYEON

Stayed 2 nights in Jun 2022

10/10 Excellent

Eunha

Stayed 1 night in Jun 2021

10/10 Excellent

SUNGUP

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

HYO JEONG

Business traveller
평범한 모텔
그냥 평범한 모텔이었습니다.
Stayed 1 night in Nov 2020

4/10 Poor

jj, 남양주

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
사진과 너무 달라요 10월인데 모기가 방에 많아요 샤워시설도 나쁘고 최악입니다
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from SOYU on 9 Mar 2020
Thank you to visit SOYU hotel