Hotel Dekat Burlington Tennis Center

"This hotel runs the incidentals as a charge rather than as an authorization. I caught this and called the hotel asking for a refund of the $100 incidentals charge. I was told it should be back in my account within 24 hours. 48 hours later it still isn’t returned. Just called the hotel again and was told it takes 5-10 business days for the refund to take place. When I told the woman this is why it should be an authorization rather than a charge she couldn’t care less what I had to say. This is a...

"When you walk in, it smells, and it doesn’t smell, clean the attendance the people who give you your room key they’re all nice. The attention was perfect, but that’s the only time that you get any type of attention when you go into the room the room stunk it smelled horrible. I moved past it. I put cologne. I sprayed a whole bunch of spray so the room wouldn’t stink and then as I was headed out so I could go get some food I see cockroaches entering through the crevices of the door. There were no...

"Bed bug, roaches and no ac. Do not stay and the property did not care ."

"Everything was 👍"

"Clean room Staff Air conditioning"

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"Stayed at this property multiple times. Previous times no issues. This time, the hallways were filled with the smell of Marijuana."

"The room and hotel were clean. The pool was nice. My only complaint was that the breakfast was awful."

"This is an older hotel that had been rebranded to Holiday Inn Express, so not the standard aesthetics of an HIEx. However the facility was nice, staff was friendly & breakfast was as expected from HIEx (love those cinnamon buns). My only complaint was I didn’t expect a queen bed instead of a king, and it wasn’t a great mattress."

"Breakfast"

"Very nice hotel on the Elon campus. The beds were great and the shower was fantastic."

"Comfortable beds, clean rooms, nice updated property!"

"No one at the office - floors dirty - interior old"

"Very nice place to stay."

"The room had bed bugs and roaches. I checked out immediately. The staff was helpful with limitations."

"Beautiful 100+ year old Bed and Breakfast. The food and hospitality were excellent. We would definitely go back."

"everything was to my liking"

"The property was beautiful, the staff were attentive and helpful. King room was extremely spacious. Breakfast was really good, would definitely return and recommend."

"Only one elevator was working at time of visit"