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NH Collection Palacio de Burgos

4.0 star property
Upscale riverwalk hotel, walk to Burgos Cathedral

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

NH Collection Palacio de Burgos

Photo gallery for NH Collection Palacio de Burgos

Meeting facility
Exterior
Minibar, in-room safe, desk, blackout curtains
Lunch and dinner served, local cuisine
Bathroom

Overview of NH Collection Palacio de Burgos

Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Calle de la Merced, 13, Burgos, Burgos, 9002
  • Popular LocationViva la Pepa3 min walk
  • Popular LocationHamburgueseria Isla3 min walk
  • Popular LocationBurgos Station9 min walk
  • Popular LocationBurgos Rosa de Lima Station16 min drive
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About the area

Burgos

Located in Burgos, NH Collection Palacio de Burgos is in the city centre and on the riverwalk. Burgos Teatro Principal and Museo de Burgos are cultural highlights, and some of the area's landmarks include Burgos Cathedral and Arco de Santa Maria.
Visit our Burgos travel guideOpens in a new window

What's nearby

  • Burgos Cathedral - 4 min walk
  • Plaza Mayor - 6 min walk
  • Museum of Human Evolution - 8 min walk
  • Burgos Castle - 15 min walk
  • Burgos University Hospital - 5 min drive

Getting around

  • Burgos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 152 min drive

Restaurants

  • En Tiempos de Maricastaña - 4 min walk
  • Casa Minuto - 4 min walk
  • Cerveceria Morito - 5 min walk
  • Vermuteria Victoria - 4 min walk
  • La Mejillonera - 5 min walk

About this property

NH Collection Palacio de Burgos

Upscale hotel in a shopping district
Near Burgos Cathedral, NH Collection Palacio de Burgos provides dry cleaning/laundry services, a bar and a gym. The on-site restaurant, Rincon de la Merced, features local cuisine. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • A lift, a 24-hour front desk and a front desk safe
  • Smoke-free property, tour/ticket information and laundry services
  • Guest reviews speak highly of the location
Room features
All 110 rooms have comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
Other amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Plasma TVs with satellite channels
  • Eco-friendly cleaning products, electric kettles and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 19.90 per day)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM–10:30 AM for a fee: EUR 20.80 for adults and EUR 10.40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lb per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20.80 for adults and from EUR 10.40 for children
  • Covered self-parking fee: EUR 19.90 per day
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

Is NH Collection Palacio de Burgos pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lb per pet. There's a fee of EUR 35 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Palacio de Burgos?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Burgos on 28 Apr 2024 start from RM 457.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Palacio de Burgos?

Self-parking is available for EUR 19.90 per day. Limited spots are available.

What time is check-in at NH Collection Palacio de Burgos?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at NH Collection Palacio de Burgos?

Checkout is at noon.

Where is NH Collection Palacio de Burgos located?

Located in the heart of Burgos, this hotel is within a 5-minute walk of La Merced Church and Burgos Cathedral. Burgos Teatro Principal and Arco de Santa Maria are also within 5 minutes. Burgos Station is 9 minutes by foot.

NH Collection Palacio de Burgos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 397 out of 625 reviews" "
Rating 8 - Good. 171 out of 625 reviews" "
Rating 6 - Okay. 31 out of 625 reviews" "
Rating 4 - Poor. 15 out of 625 reviews" "
Rating 2 - Terrible. 11 out of 625 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

?

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located just 5 min distance from sightseeing places. This hotel is a part of a church, inside was renovated. Very gorgeous inside.
Stayed 2 nights in Mar 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and customer service. Very good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Tomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just perfect. It’s huge and beautiful, the room was amazing, very clean and very well equipped, the bathroom very big, staff was super nice and helpful, and the location is just spectacular. Parking was also very convenient and easy to get to. I think breakfast also deserves a special mention as it was very varied and very good. I would definitely stay again, and I highly recommend it to anyone visiting the city.
Stayed 1 night in Jan 2024

8/10 Good

Alan, Oakland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel appears to be a repurposed monastery - the breakfast room is off the cloisters. (And there is a banquet area in the cloisters.) Room was large and comfortable but very dark. Internet connection fine. Dinner in dining room was good and reasonably priced. Breakfast buffet good. Parking under hotel, with very small spaces (usual for Spain). No bellboy service. Only issue was a couple of desk clerks who were neither competent nor helpful. Good location. I would stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Francisco, Santa Cruz de la Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe hotel is very well located, very close to the Cathedral and other main attractions. The restaurant is very good. Staff was extremely helpful and attentive. It was a great stay.
Stayed 1 night in Nov 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!
Nice hotel in a great location with parking available, excellent breakfast buffet. Furniture a bit tired and beds very firm. Wonderful staff!
Stayed 3 nights in Oct 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
1 night in Burgos
A beautiful hotel in a great location. Our room on the top floor was quite dated and showing some signs of wear and tear. The bathroom was poorly lit, and the mirror emitted so much heat that the room was way too hot; I’m sure I’d be complimenting it in the winter! With care we managed to park our Land Rover Discovery in the car park; quite a few multi-point turns, but achievable.
Stayed 1 night in Sep 2023

10/10 Excellent

steven

Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023