Hotel Mesra Haiwan Kesayangan di Buffalo

"The staff was wonderful, polite and helpful. The property is in need of some updates and painting. The owners did say that it would have been a lot cheaper if we would have booked through them, as they offer a local rate."

"Damp carpet and smelly room. Manager was defensive and confrontational."

"The staff was pretty much non-existent. I am sure they are short staffed but the young lady that checked me in was obviously bored and disinterested. Offered no direction on finding my room, where to park, what time breakfast was,have a good day, etc. This hotel was okay for the money but nothing special."

"Hidden charges not told to me in advance."

"Coffee needs some work, otherwise we are happy!"

"Property is clean and staff very helpful. I think it is in the process of being updated. Our room looked recently updated, though some things looked like they could use a refresh."

"Our tv did not work. The hot tub was down. We wanted breakfast, but it was already taken down. There was mold on the ceilings. And staff walked in our room in the am without knocking."

"Room was clean but the breakfast area was nasty with dried on gunk from previous days. After a great check in, wonderful room and amenities, this is a huge downer"