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Reviews of Reflections Ferry Reserve - Holiday Park

3 out of 5
Reflections Ferry Reserve - Holiday Park
Riverside Crescent, Brunswick Heads, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 33 reviews" "
Rating 8 - Good. 11 out of 33 reviews" "
Rating 6 - Okay. 0 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We fell in love with the place. Our cabin had everything we required, the best view to the lake, the staff were friendly and helpful. We thoroughly enjoyed our pizza from the pizza van, the seafood van had the freshest seafood we could ask for. Overall I would highly recommend this amazing place to anyone who enjoys nature.
Stayed 3 nights in Nov 2023

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful & friendly, our cabin was exceptionally clean & well thought out (very modern) I will definitely return & recommend a friend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The cabin was lovely and clean and beautifully decorated. Wonderful views of the river. Staff were friendly and helpful. The only disappointing thing was how difficult it was to talk to an actual person about our booking leading up our stay and the inflexibility when our circumstances suddenly changed due to COVID related reasons.
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Right on the river. Short 15min walk to Main Street.
Stayed 6 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great park. Well maintained. Lots to do in great location. Just a short push bike ride to town which was perfect for us. Only one thing, the bed was no good in our cabin. would absolutely recommend to anyone.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The property is beautifully maintained... nice and quite with friendly staff and plenty of help to enjoy the local area.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice riverside location, only slightly spoiled by nearby highway. We will be back.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hot water service was turned off so I had to go out in the dark trying to find it to see why we didn't have hot water.
Stayed 2 nights in Jun 2019

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place!!!
What a great cabin. It is a large impeccably clean and beautifully decorated cabin. Better than we have had at most parks. It has a great verandah with a personal BBQ. The kitchen is large and well equipped. We wished we had booked more days :)
Stayed 1 night in Jun 2019
Response from Ferry Reserve on 12 Jun 2019
Hi Dina, Thank you for taking the time to review your stay! We are very happy to hear you enjoyed your time at Ferry Reserve and hope to welcome you back again soon!

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was very pleasant and clean and tidy, but at our initial check in I was left feeling a little upset. We arrived approximately 50 minutes before check in time, and 2 ladies were present behind the front counter. The older one, very surly, advised us "we were extremely early" and the cabin was not ready yet and made quite a deal about not being able to check in so early! This was not a problem as we had friends camping there also, but I walked out feeling quite deflated. Not a pleasant beginning... (not a huge deal, but our friends were directly opposite the cabin we stayed in and nobody entered or went near the cabin in the 50 minutes we waited until we could collect the key)
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 2 bedroom cabins, fabulous amenities, beautiful beds and comfy pillows, so much space, beautiful setting, really friendly and helpful staff, a little out of town but was so much quieter. Puppy friendly campsites so it was lovely to see all the dogs. overall, fabulous - will be back !!
Stayed 2 nights in May 2019
Response from Ferry Reserve on 21 May 2019
Hi there! Thanks for the wonderful feedback. It is great to hear you enjoyed your stay! See you again soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
It was a good location, right on the river. We only stayed one night but it would a great place to stay longer. We sat out on the front deck, had a drink and enjoyed the river view. The Pacific Highway was close and a little noisy but it didn’t bother us.
Stayed 1 night in Feb 2019
Response from Ferry Reserve on 8 Mar 2019
Hi there. Thank you for your feedback! We look forward to welcoming you back soon. Regards, Ferry Reserve Team

10/10 Excellent

Maylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cabin, excellent service. Beautiful quiet location.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay close to everything and good for fishing!!
Stayed 4 nights in Dec 2018
Response from Ferry Reserve on 8 Mar 2019
Hi there! We are glad to hear your enjoyed your stay. We agree, it is a lovely spot and perfect for fishing! Hope to see you again soon! Regards, Ferry Reserve Team

10/10 Excellent

stuart, Goldcoast Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing
Relaxing weekend at Brunswick heads , in a the cabin, so comfy , well equipped, close to the river with view from the deck. Short walk into town , or like us just bring the bikes.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total relaxation, will keep coming back. Great cabin, met amazing new friends. Caught fish, bacon & eggs every morning & caught up with the locals again that live there
Stayed 2 nights in Mar 2018
Response from Lizzy on 18 Mar 2019
Thank you for taking the time for your feedback. Yes we have a beautiful spot glad to hear you had a very relaxing time. We hope you visit us again sometime. Warm regards the ferry team

8/10 Good

Dee, Dalby, Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great river views
Cabin was very comfortable and well equipped. The in-built barbecue on the balcony provided a quick and easy way of cooking.
Stayed 3 nights in Mar 2018

8/10 Good

lex, gold coast qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River front cabin
My partner and I had a lovely getaway for my birthday and Valentine’s Day, beautiful river from cabin and so much more facilities than we thought. Rooms were VERY clean and well presented . Thankyou for having us
Stayed 2 nights in Feb 2018

10/10 Excellent

smiley, gold coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best break
Most comfy bed ever! Loved BBQ on deck, beautiful shower, loved everything about it! Had everything I needed & very friendly locals, close to beach & right on river
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cabins right on the river
Beautiful relaxing location. We stayed in a cabin, which was perfect for a family. My only disappointment is there was no pool or kids playground, although we were told we could swim in the river, my daughter freaked at a stingray swimming in there. Other than that, great spot & park!
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean and comfy cabin in a beautiful location.. we will be back.
Stayed 2 nights in Jul 2017

10/10 Excellent

Greg, qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Cabins overlooking river
Great holiday park, spotlessly clean cabins, helpful staff, very quiet day and night, right on the river with boat ramp close by and most of all very relaxing in a small town that has everything you need.

8/10 Good

Carrie, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice caravan park near to the river
Nice caravan park near to the river. Cabins well appointed, clean, tidy and with enough equipment

10/10 Excellent

Judi, Melbourne Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable cabin
We were in a 2 bedroom cabin directly across from the river. It was peaceful & pretty.
View from front veranda

10/10 Excellent

James, Brisbane QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay for a while...
Sunsets on Brunswick River are gorgeous

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price this was a great cabin and right on the water front

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

greg & katrina, logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great park on the river
very clean tidy and quite park nice cabins overlooking river. well run and very friendly and always helpful, all in a great seaside town

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find
Great river view. The dolphins in river was a nice surprise