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Grand Hotel Normandy by CW Hotel Collection

4.0 star property
Historic charm meets modern comfort in this Bruges retreat where guests can warm up by the fireplace or take a refreshing dip in the indoor pool

Choose dates to view prices

Grand Hotel Normandy by CW Hotel Collection is in central Bruges, offering a peaceful garden, welcoming lobby with fireplace, indoor pool, gym, in-room WiFi, and a convivial bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is RM396
RM482 total
includes taxes & fees
8 Jun - 9 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are available for EUR 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10.00 for children
  • Uncovered self-parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Frequently asked questions

Does Grand Hotel Normandy by CW Hotel Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Grand Hotel Normandy by CW Hotel Collection?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Normandy by CW Hotel Collection on 8 Jun 2026 start from RM396, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Normandy by CW Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Normandy by CW Hotel Collection?

Self-parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Grand Hotel Normandy by CW Hotel Collection?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Normandy by CW Hotel Collection?

Checkout is at 11 AM.

Where is Grand Hotel Normandy by CW Hotel Collection located?

Located in Historical Center Bruges, this hotel is within a 15-minute walk of 't Zand Square, Bruges Christmas Market and Bruges Market Square. Bruges Art Route and Concertgebouw are also within 10 minutes. Bruges Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 474 out of 708 reviews
Rating 8 - Good. 169 out of 708 reviews
Rating 6 - Okay. 38 out of 708 reviews
Rating 4 - Poor. 17 out of 708 reviews
Rating 2 - Terrible. 10 out of 708 reviews

Reviews

Verified

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, breakfas was,better than expected, stuff is,so gentle and nuce,very close location for everything
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were immaculate, the staff are great. Hôtel was exactly what we wanted. Just outside the centre so it was nice and quiet.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an amazing friendly staff. Rooms are comfortable and breakfast is very good. Would recommend
Stayed 1 night in Mar 2026
Verified

8/10 Good

june

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the foyer is lovely and the staff were amazing. The only issue we had was that the shower floor was very slippery. We both slipped and were being very careful.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Keith

Liked: Staff & service, amenities, property conditions & facilities
Good standard hotel with friendly staff and most things as expected. However the corridor smelt of sewage.That took the edge off our enjoyment
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Hard to control temperature in room. Front desk controls air conditioner. Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay. Staff were friendly and helpful. Will return
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great location. We had a fabulous, spacious, family room. The breakfast is fantastic, the pool is lovely and the staff are friendly & helpful. Our sink was leaking from what looked like a previous repair. The window blind wouldn’t close all the way & there was an odd damp smell in the corridors. There are reasons I gave a lower grade but I would stay again if we returned to Bruges.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, breakfast was perfect
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming hotel, friendly staff, great breakfast and location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Quality and choice at breakfast was excellent. Decor throughout hotel was tasteful and in keeping with its location. Staff were pleasant and helpful. Little presents on arrival to room and upon checking out were a special treat.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities
Swimming pool,courteous staff,great breakfast, spacious rooms
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Pink armchairs at reception could do with a clean. Other than that room aw clean a bit small we had the Classic. We were offered bath or shower. We opted for shower maybe it was a mistake as it was quite small. Lovely breakfast. And swimming pool was a nice addition to our stay. Would go back or recommend.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities
Nice breakfast and lovely pool. The room was pleasant. The downstairs bathroom in the hotel had a really bad smell coming from it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice welcoming hotel close to the centre but nice and quiet
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Nigel

Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Very pleasant staff etc
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so freindly and helpful!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anjana

Had a wonderful stay. The staff were very helpful and friendly and made our stay very special.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Hermann Mjelde

Disliked: Cleanliness
Nothing out of the ordinary. Friendly staff, nice room, good breakfast. However they have not gone the extra mile to make the experience something special. The cleaning is also no up to par. There is dust in the ceiling, corners and behind doors. The quality lays in the details.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Amazing stay here at this fantastic hotel. The staff are so helpful and friendly and the hotel is beautifully decorated. Lovely swimming pool and great facilities. We will definitely be returning here if we visit Bruge again
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Pleasant and helpful staff. Incredible exercise room
A swan in the canal at Bruges.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay! Excellent location and comfortable rooms.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - friendly and helpful staff, lovely large bedrooms, delicious hotel breakfasts, swimming pool - not too far from the centre of Bruges and near Zan Square with lots of restaurants. Definitely recommend for a stay in Bruges.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mr Y PATEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and friendly

Nice hotel with good facilities and friendly staff.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for Bruges. Breakfast was good and room was comfortable. It was a longer walk to the city center, but doable.
Stayed 2 nights in Jun 2025