Terrace/patio

Reviews of Mantra Frangipani Broome

4 out of 5
Mantra Frangipani Broome
15 Millington Drive, Cable Beach, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 334 out of 481 reviews" "
Rating 8 - Good. 121 out of 481 reviews" "
Rating 6 - Okay. 17 out of 481 reviews" "
Rating 4 - Poor. 6 out of 481 reviews" "
Rating 2 - Terrible. 3 out of 481 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hiromasa

Stayed 3 nights in Mar 2024
Response from Mantra Frangipani Team on 30 Apr 2024
Dear Hiromasa, Thank your for your 5 star review. We look forward to seeing you again soon. Regards

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
I love Mantra properties because the beds are always very comfortable and the apartments have everything you need. I especially loved the outdoor shower. Very relaxing
Stayed 2 nights in Jan 2024
Response from Mantra Frangipani Team on 22 Jan 2024
Dear RebeccaThank you for your review. We appreciate the feedback and look forward to seeing you again soon. Regards Mantra Frangipani Team

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities
Stayed 9 nights in Dec 2023
Response from Mantra Frangipani Team on 22 Jan 2024
Dear Robert. Thank you for your rating. Regards Mantra Frangipani Team

8/10 Good

John

Travelled with partner
Liked: Cleanliness
Peaceful
Stayed 3 nights in Dec 2023
Response from Mantra Frangipani Team on 31 Dec 2023
Dear JohnThank you for your feedback, we look forward to seeing you again soon. Regards

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Mantra Frangipani Team on 31 Dec 2023
Dear MichaelThank you for your feedback, we look forward to seeing you again soon. Regards

10/10 Excellent

janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big one bedroom unit
Stayed 4 nights in Nov 2023
Response from Mantra Frangipani Team on 9 Dec 2023
Dear JanetThank you for your review. We appreciate the feedback and look forward to seeing you again soon.

10/10 Excellent

Philip

Stayed 4 nights in Nov 2023
Response from Mantra Frangipani Team on 31 Dec 2023
Dear PhilipThank you for your review. We appreciate your feedback and look forward to seeing you again soon. Regards

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities
Staff welcoming. Comfortable accommodation. Nice gardens. Have stayed before and will return.
Stayed 2 nights in Nov 2023
Response from Mantra Frangipani Team on 24 Nov 2023
Dear Rhonda,We very much appreciate your comments regarding your stay at the Mantra Frangipani Broome. It is always a pleasure to receive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we look forward to seeing you again soon.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very will maintained property Excellent friendly staff Accommodation unit very clean and well stocked with all the comforts for a very relaxing stay
Stayed 8 nights in Oct 2023
Response from Mantra Frangipani Team on 2 Nov 2023
Dear PeterThank you for your review. We appreciate the feedback and look forward to seeing you again soon.

8/10 Good

Bruce Richard, Halls Head

Travelled with family
Liked: Amenities, property conditions & facilities
Two pool were good, and units among tropical gardens.
Stayed 9 nights in Oct 2023
Response from Mantra Frangipani Team on 17 Oct 2023
Dear BruceThank you for your review. We appreciate the feedback and look forward to seeing you again soon.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities
Self contained rooms are good , like the outdoor shower , check in staff were helpful and nice Pool was nice , but needs maintenance Overall loved our time there , would go back on my next trip to Broome Also location was good not far from cable beach
Stayed 7 nights in Sep 2023
Response from Mantra Frangipani Team on 17 Sept 2023
Dear StevenThank you for your review. We appreciate the feedback and look forward to seeing you again soon.

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Mantra Frangipani Team on 17 Sept 2023
Dear IanThank you for your review. We appreciate the feedback and look forward to seeing you again soon.

10/10 Excellent

henry

Liked: Cleanliness, room comfort
Good place in Broome
Generally happy with the accomodation, specifically enjoyed outdoor shower. Staff were friendly. Things to improve: Dishwasher did not work well.
Stayed 7 nights in Aug 2023
Response from Mantra Frangipani Team on 3 Sept 2023
Hi Henry, Thank you for your review. We appreciate the feedback and hope to see you again soon. Thanks

8/10 Good

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Pool base slippery
Stayed 14 nights in Aug 2023
Response from Mantra Frangipani Team on 3 Sept 2023
Hi Dawn, Thank you for your review. We appreciate the feedback and hope to see you again soon. Thanks

10/10 Excellent

Joseph John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 8 nights in Jul 2023
Response from Mantra Frangipani Team on 16 Aug 2023
Dear JosephThank you for your review. We appreciate the feedback. We hope to see you again soon.

10/10 Excellent

Karen

Travelled with partner
It was in a very quiet spot, not that far from Cable Beach. Needed a bit of a rest, so good place to catch some zzzzzz
Stayed 3 nights in Jul 2023
Response from Mantra Frangipani Team on 23 Jul 2023
Dear KarenThank you for your review, we appreciate your feedback. We hope to see you again soon.

4/10 Poor

Leeanne

Stayed 5 nights in Jul 2023
Response from Mantra Frangipani Team on 16 Aug 2023
Dear LeeanneThankyou for your review. We appreciate the feedback and hope to see you again soon.

8/10 Good

Kenneth

Lovely place ,, but man / hired tradie with angle grinder replacing wooden slats in unit next door disturbed my afternoon nap and went on for hours too long
Stayed 10 nights in Jul 2023
Response from Mantra Frangipani Team on 18 Jul 2023
Hi Kenneth, thank you for your review. We are sorry you were disturbed. We hope you will come back again soon.

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Amenities, property conditions & facilities
We always stay at the frangipani and love the outdoor shower and the little frogs that join you. It’s a very special place
Stayed 3 nights in Jun 2023
Response from Mantra Frangipani Team on 7 Jul 2023
Hi Kaitlin, Thank you for your review. We hope to see you again soon. Regards - Mantra Frangipani Team

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
The Mantra Frangipani was such a great place for us to stay after coming off a 14 day camping tour. The room/s were spacious and everything we needed was provided, including a washing machine in the room. We particularly loved the outside shower and the proximity of the pool. I would recommend this hotel highly. The staff were very friendly and helpful.
Stayed 3 nights in May 2023
Response from Mantra Frangipani Team on 7 Jul 2023
Hi Paula, Thank you for your review. We hope to see you again soon. Regards - Mantra Frangipani Team

10/10 Excellent

Mary

Management superb, thx Michael, Meg and Julia! Pool chilled and invigorating. Washing/ drying so easy
Stayed 6 nights in May 2023
Response from Mantra Frangipani Team on 31 May 2023
Hi Mary, Thanks for your review! We are glad you had a great time and look forward to seeing you again. Regards - Mantra Frangipani Team

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was larger than expected, more like a suite. With an outdoor shower a kitchen, dining table and lounge area and a private bbq. Staff were very obliging and the tour bus stop was right outside. Very happy with our choice
Stayed 7 nights in May 2023
Response from Mantra Frangipani Team on 29 May 2023
Hi AngelaThankyou for your review. We hope to see you again soon. Regards Mantra Frangipani Team

10/10 Excellent

Leeanne

Liked: Cleanliness, amenities, property conditions & facilities
My room was excellent
Stayed 3 nights in May 2023
Response from Mantra Frangipani Team on 24 May 2023
Hi Leeanne, Thankyou for your review. We hope to to see you again soon. Regards - Mantra Frangipani Team

8/10 Good

Jared

Travelled with family and small children
Disliked: Amenities
Having two separate bedrooms was a fantastic part of this property. Everything you could need was in the room, but you could see that there has not been much upkeep on the property. Curtains were missing hooks and made them hard to open and close. Laundry door had fallen off, and the main pool was closed for the whole of our stay. Overall the place was comfortable and did the job, I just found it to be overpriced for what we received.
Stayed 3 nights in Apr 2023
Response from Mantra Frangipani Team on 24 May 2023
Hi Jared, Thankyou for your review. Regards - Mantra Frangipani Team

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
Room was very spacious and had all mod cons, including outdoor shower in Buddha grotto!
Stayed 2 nights in Apr 2023
Response from Mantra Frangipani Team on 24 Apr 2023
Thank you for your Review. Glad you enjoyed the outdoor shower. We hope to see you again soon.

10/10 Excellent

Vicki

Travelled with family
Liked: Amenities, property conditions & facilities
Love the rooms, the bed was so comfortable, love the pool and the layout of the motel. The staff were very friendly and helpful, I would recommend the Mantra Frangipani in Broome to all that visit.
Stayed 5 nights in Mar 2023
Response from Mantra Frangipani Team on 24 Apr 2023
Thank you for your great review. We hope to see you again soon.

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Roomy accommodation, nice friendly staff, well maintained grounds & lovely pools. Only criticism is its distance from Cable Beach, certainly not easy walking distance for most in Broome’s sultry climate.
Stayed 5 nights in Mar 2023
Response from Mantra Frangipani Team on 24 Apr 2023
Thank you for your Review. We hope to see you again soon.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolute loved the modern clean super comfy layout of this property. We had to move rooms and our issue was dealt with promptly and proffessionally. Michael was extremely swift at assisting us with all our needs and requests!
Stayed 9 nights in Sep 2022
Response from Leisa Keats on 11 Oct 2022
Dear Nicole,Thank you so much for your wonderful review! I am so thrilled to hear that you enjoyed your stay with us at Mantra Frangipani Broome. We are so pleased that we were able to move your room so that you could continue to enjoy your time with us.It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Leisa KeatsAssistant Manager Mantra Frangipani

10/10 Excellent

Geoffrey D

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well fitted out self contained apartment in quiet serene location in tropical setting the local bus stops outside property and visits all local highlights including both shopping districts, free parking for guests with vehicles. Overall we very much enjoyed our stay
Stayed 3 nights in Oct 2022
Response from Leisa Keats on 11 Oct 2022
Dear GeoffreyThank you so much for your lovely review We are so pleased to hear that you enjoyed your stay with us at Mantra Frangipani Broome.It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Leisa KeatsAssistant Manager Mantra Frangipani

6/10 Okay

Jim

Stayed 3 nights in Aug 2022

10/10 Excellent

Colin

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022
Response from Winston Angus on 5 Jul 2022
Hi Colin, Thank you for your lovely feedback, we are so glad you enjoyed your stay.

8/10 Good

Gina

Travelled with family
Loved the pools. Room needed a bit refreshing. Expensive room rate for no servicing. Missed no room service or restaurant. Booked through Wotif and communication with Wotif very poor.
Stayed 4 nights in Jun 2022
Response from GM on 22 Jun 2022
Hi Gina, Thank you for your feedback, we hope to see you at the hotel very soon.

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room. Only two issues: 1. Single ply toilet paper was terrible, resulted in far more usage than necessary; and 2. The retractable clothes line in the outdoor shower are was broken and could not be used. We would definitely stay at this property again!
Stayed 5 nights in Jun 2022
Response from GM on 22 Jun 2022
Hi Jeff, Thank you for your feedback, we hope to see you again soon.

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2022

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable relaxing stay in quiet location.
Stayed 9 nights in May 2022
Response from Leisa Keats on 11 Jun 2022
Dear Julie, We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Leisa Keats Assistant Manager Mantra Frangipani

10/10 Excellent

Georgia Jillian

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2022

8/10 Good

MICHAEL CHARLES

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No issues, well located, helpful
Stayed 4 nights in May 2022
Response from Leisa Keats on 21 May 2022
Dear Michael, We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Leisa Keats Assistant Manager Mantra Frangipani

10/10 Excellent

Ester

Liked: Cleanliness, amenities, property conditions & facilities
was such a beautiful stay so close to everything and staff was so lovley and friendly thank you
Stayed 4 nights in May 2022
Response from Leisa Keats on 15 May 2022
Dear Ester, We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Leisa Keats Assistant Manager Mantra Frangipani

10/10 Excellent

Keryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly, easy check in, maps and information clearly explained, bus stop out front so catch bus, comes every 18 mins. Easy parking, rooms clean and private. Enjoyed our stay.
Stayed 6 nights in Apr 2022
Response from Leisa Keats on 15 May 2022
Dear Keryn, We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Leisa Keats Assistant Manager Mantra Frangipani

10/10 Excellent

Darren

Business traveller, Travelled with partner
Nice resort but starting to show signs of neglect and disrepair.
Stayed 5 nights in Apr 2022

10/10 Excellent

M

Liked: Cleanliness, room comfort
Amazing experience
Lisa the lady in reception was amazing. So accomodating and friendly. The hotel is stunning and rooms also. Beautiful. We are going again in 4 months.
Stayed 2 nights in Apr 2022
Response from Leisa Keats on 16 Apr 2022
Dear M, We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Leisa Keats Assistant Manager Mantra Frangipani

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, room comfort
Great facility lovely pool
Stayed 5 nights in Apr 2022
Response from Leisa Keats on 16 Apr 2022
Dear Karin, We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Leisa Keats Assistant Manager Mantra Frangipani

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2022
Response from Mantra Frangipani on 3 Apr 2022
Dear David, We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Leisa Keats Assistant Manager Mantra Frangipani

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , nice clean property , lovely pool and apartment great , nice and comfy king bed and love the outdoor shower setup .. will book again for sure
Stayed 7 nights in Feb 2022
Response from Leisa Keats on 27 Feb 2022
Dear Maree, We very much appreciate your lovely comments regarding your recent stay at the Mantra Frangipani in Broome. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Leisa Keats Assistant Manager Mantra Frangipani

10/10 Excellent

DYLAN

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, friendly helpful staff . Will definitely stay again
Stayed 13 nights in Jan 2022

8/10 Good

Peter Robert Edward

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

10/10 Excellent

Shylie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The mantra was fantastic. The employees were all so friendly and helpful. Even after check out you are treated exceptionally. The rooms were clean and had great facilities. The resort was quite and private.
Stayed 5 nights in Nov 2021
Response from Shauney on 29 Nov 2021
Dear Shylie, Thank you so much for your review! I am so glad to hear that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Shauney Bowen General Manager Mantra Frangipani

10/10 Excellent

Nikki

Stayed 1 night in Nov 2021

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable in a good location.
Stayed 5 nights in Nov 2021
Response from Shauney on 11 Nov 2021
Dear Peter, Thank you so much for your wonderful review! I am so thrilled to hear that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Shauney Bowen General Manager Mantra Frangipani

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Restuarant would have been nice but understand renovations
Stayed 4 nights in Oct 2021
Response from Shauney on 11 Nov 2021
Dear Jade, Thank you so much for your wonderful review! I am so thrilled to hear that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Shauney Bowen General Manager Mantra Frangipani