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Rating 10 - Excellent. 334 out of 481 reviews" "
10 - Excellent
334
Rating 8 - Good. 121 out of 481 reviews" "
8 - Good
121
Rating 6 - Okay. 17 out of 481 reviews" "
6 - Okay
17
Rating 4 - Poor. 6 out of 481 reviews" "
4 - Poor
6
Rating 2 - Terrible. 3 out of 481 reviews" "
2 - Terrible
3
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Hiromasa
9 Apr 2024
Hiromasa
Stayed 3 nights in Mar 2024
Response from Mantra Frangipani Team on 30 Apr 2024
Dear Hiromasa, Thank your for your 5 star review. We look forward to seeing you again soon. Regards
I love Mantra properties because the beds are always very comfortable and the apartments have everything you need. I especially loved the outdoor shower. Very relaxing
Rebecca
Stayed 2 nights in Jan 2024
Response from Mantra Frangipani Team on 22 Jan 2024
Dear RebeccaThank you for your review. We appreciate the feedback and look forward to seeing you again soon. Regards Mantra Frangipani Team
6/10 Okay
Robert
Travelled with partner
11 Jan 2024
Liked: Cleanliness, amenities
Robert
Stayed 9 nights in Dec 2023
Response from Mantra Frangipani Team on 22 Jan 2024
Dear Robert. Thank you for your rating. Regards Mantra Frangipani Team
8/10 Good
John
Travelled with partner
30 Dec 2023
Liked: Cleanliness
Peaceful
John
Stayed 3 nights in Dec 2023
Response from Mantra Frangipani Team on 31 Dec 2023
Dear JohnThank you for your feedback, we look forward to seeing you again soon. Regards
Staff welcoming. Comfortable accommodation. Nice gardens. Have stayed before and will return.
Rhonda
Stayed 2 nights in Nov 2023
Response from Mantra Frangipani Team on 24 Nov 2023
Dear Rhonda,We very much appreciate your comments regarding your stay at the Mantra Frangipani Broome. It is always a pleasure to receive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we look forward to seeing you again soon.
Self contained rooms are good , like the outdoor shower , check in staff were helpful and nice
Pool was nice , but needs maintenance
Overall loved our time there , would go back on my next trip to Broome
Also location was good not far from cable beach
Steven
Stayed 7 nights in Sep 2023
Response from Mantra Frangipani Team on 17 Sept 2023
Dear StevenThank you for your review. We appreciate the feedback and look forward to seeing you again soon.
Response from Mantra Frangipani Team on 16 Aug 2023
Dear JosephThank you for your review. We appreciate the feedback. We hope to see you again soon.
10/10 Excellent
Karen
Travelled with partner
21 Jul 2023
It was in a very quiet spot, not that far from Cable Beach.
Needed a bit of a rest, so good place to catch some zzzzzz
Karen
Stayed 3 nights in Jul 2023
Response from Mantra Frangipani Team on 23 Jul 2023
Dear KarenThank you for your review, we appreciate your feedback. We hope to see you again soon.
4/10 Poor
Leeanne
17 Jul 2023
Leeanne
Stayed 5 nights in Jul 2023
Response from Mantra Frangipani Team on 16 Aug 2023
Dear LeeanneThankyou for your review. We appreciate the feedback and hope to see you again soon.
8/10 Good
Kenneth
16 Jul 2023
Lovely place ,, but man / hired tradie with angle grinder replacing wooden slats in unit next door disturbed my afternoon nap and went on for hours too long
Kenneth
Stayed 10 nights in Jul 2023
Response from Mantra Frangipani Team on 18 Jul 2023
Hi Kenneth, thank you for your review. We are sorry you were disturbed. We hope you will come back again soon.
The Mantra Frangipani was such a great place for us to stay after coming off a 14 day camping tour. The room/s were spacious and everything we needed was provided, including a washing machine in the room. We particularly loved the outside shower and the proximity of the pool. I would recommend this hotel highly. The staff were very friendly and helpful.
Paula
Stayed 3 nights in May 2023
Response from Mantra Frangipani Team on 7 Jul 2023
Hi Paula, Thank you for your review. We hope to see you again soon. Regards - Mantra Frangipani Team
10/10 Excellent
Mary
31 May 2023
Management superb, thx Michael, Meg and Julia!
Pool chilled and invigorating.
Washing/ drying so easy
Mary
Stayed 6 nights in May 2023
Response from Mantra Frangipani Team on 31 May 2023
Hi Mary, Thanks for your review! We are glad you had a great time and look forward to seeing you again. Regards - Mantra Frangipani Team
The room was larger than expected, more like a suite. With an outdoor shower a kitchen, dining table and lounge area and a private bbq. Staff were very obliging and the tour bus stop was right outside. Very happy with our choice
Angela
Stayed 7 nights in May 2023
Response from Mantra Frangipani Team on 29 May 2023
Hi AngelaThankyou for your review. We hope to see you again soon. Regards Mantra Frangipani Team
Response from Mantra Frangipani Team on 24 May 2023
Hi Leeanne, Thankyou for your review. We hope to to see you again soon. Regards - Mantra Frangipani Team
8/10 Good
Jared
Travelled with family and small children
24 Apr 2023
Disliked: Amenities
Having two separate bedrooms was a fantastic part of this property. Everything you could need was in the room, but you could see that there has not been much upkeep on the property. Curtains were missing hooks and made them hard to open and close. Laundry door had fallen off, and the main pool was closed for the whole of our stay. Overall the place was comfortable and did the job, I just found it to be overpriced for what we received.
Jared
Stayed 3 nights in Apr 2023
Response from Mantra Frangipani Team on 24 May 2023
Hi Jared, Thankyou for your review. Regards - Mantra Frangipani Team
8/10 Good
Michael
Travelled with partner
23 Apr 2023
Liked: Cleanliness
Room was very spacious and had all mod cons, including outdoor shower in Buddha grotto!
Michael
Stayed 2 nights in Apr 2023
Response from Mantra Frangipani Team on 24 Apr 2023
Thank you for your Review. Glad you enjoyed the outdoor shower. We hope to see you again soon.
Love the rooms, the bed was so comfortable, love the pool and the layout of the motel. The staff were very friendly and helpful, I would recommend the Mantra Frangipani in Broome to all that visit.
Vicki
Stayed 5 nights in Mar 2023
Response from Mantra Frangipani Team on 24 Apr 2023
Thank you for your great review. We hope to see you again soon.
Roomy accommodation, nice friendly staff, well maintained grounds & lovely pools. Only criticism is its distance from Cable Beach, certainly not easy walking distance for most in Broome’s sultry climate.
Geoffrey
Stayed 5 nights in Mar 2023
Response from Mantra Frangipani Team on 24 Apr 2023
Thank you for your Review. We hope to see you again soon.
Absolute loved the modern clean super comfy layout of this property. We had to move rooms and our issue was dealt with promptly and proffessionally. Michael was extremely swift at assisting us with all our needs and requests!
Nicole
Stayed 9 nights in Sep 2022
Response from Leisa Keats on 11 Oct 2022
Dear Nicole,Thank you so much for your wonderful review! I am so thrilled to hear that you enjoyed your stay with us at Mantra Frangipani Broome. We are so pleased that we were able to move your room so that you could continue to enjoy your time with us.It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Leisa KeatsAssistant Manager Mantra Frangipani
Well fitted out self contained apartment in quiet serene location in tropical setting the local bus stops outside property and visits all local highlights including both shopping districts, free parking for guests with vehicles. Overall we very much enjoyed our stay
Geoffrey D
Stayed 3 nights in Oct 2022
Response from Leisa Keats on 11 Oct 2022
Dear GeoffreyThank you so much for your lovely review We are so pleased to hear that you enjoyed your stay with us at Mantra Frangipani Broome.It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Leisa KeatsAssistant Manager Mantra Frangipani
6/10 Okay
Jim
12 Sept 2022
Jim
Stayed 3 nights in Aug 2022
10/10 Excellent
Colin
29 Jun 2022
Liked: Cleanliness, room comfort
Colin
Stayed 2 nights in Jun 2022
Response from Winston Angus on 5 Jul 2022
Hi Colin,
Thank you for your lovely feedback, we are so glad you enjoyed your stay.
8/10 Good
Gina
Travelled with family
16 Jun 2022
Loved the pools. Room needed a bit refreshing. Expensive room rate for no servicing. Missed no room service or restaurant.
Booked through Wotif and communication with Wotif very poor.
Gina
Stayed 4 nights in Jun 2022
Response from GM on 22 Jun 2022
Hi Gina,
Thank you for your feedback, we hope to see you at the hotel very soon.
Loved the room. Only two issues:
1. Single ply toilet paper was terrible, resulted in far more usage than necessary; and
2. The retractable clothes line in the outdoor shower are was broken and could not be used.
We would definitely stay at this property again!
Jeff
Stayed 5 nights in Jun 2022
Response from GM on 22 Jun 2022
Hi Jeff,
Thank you for your feedback, we hope to see you again soon.
Dear Julie,
We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome.
It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we look forward to welcoming you back.
Kind regards
Leisa Keats
Assistant Manager
Mantra Frangipani
Dear Michael,
We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome.
It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we look forward to welcoming you back.
Kind regards
Leisa Keats
Assistant Manager
Mantra Frangipani
was such a beautiful stay so close to everything and staff was so lovley and friendly thank you
Ester
Stayed 4 nights in May 2022
Response from Leisa Keats on 15 May 2022
Dear Ester,
We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome.
It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we look forward to welcoming you back.
Kind regards
Leisa Keats
Assistant Manager
Mantra Frangipani
Staff were friendly, easy check in, maps and information clearly explained, bus stop out front so catch bus, comes every 18 mins. Easy parking, rooms clean and private. Enjoyed our stay.
Keryn
Stayed 6 nights in Apr 2022
Response from Leisa Keats on 15 May 2022
Dear Keryn,
We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome.
It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we look forward to welcoming you back.
Kind regards
Leisa Keats
Assistant Manager
Mantra Frangipani
10/10 Excellent
Darren
Business traveller, Travelled with partner
23 Apr 2022
Nice resort but starting to show signs of neglect and disrepair.
Darren
Stayed 5 nights in Apr 2022
10/10 Excellent
M
12 Apr 2022
Liked: Cleanliness, room comfort
Amazing experience
Lisa the lady in reception was amazing.
So accomodating and friendly.
The hotel is stunning and rooms also.
Beautiful.
We are going again in 4 months.
M
Stayed 2 nights in Apr 2022
Response from Leisa Keats on 16 Apr 2022
Dear M,
We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome.
It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we look forward to welcoming you back.
Kind regards
Leisa Keats
Assistant Manager
Mantra Frangipani
10/10 Excellent
Karin
Travelled with family
12 Apr 2022
Liked: Cleanliness, room comfort
Great facility lovely pool
Karin
Stayed 5 nights in Apr 2022
Response from Leisa Keats on 16 Apr 2022
Dear Karin,
We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome.
It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we look forward to welcoming you back.
Kind regards
Leisa Keats
Assistant Manager
Mantra Frangipani
10/10 Excellent
David
14 Mar 2022
Liked: Cleanliness, room comfort
David
Stayed 5 nights in Mar 2022
Response from Mantra Frangipani on 3 Apr 2022
Dear David,
We very much appreciate your comments regarding your recent stay at the Mantra Frangipani in Broome.
It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we look forward to welcoming you back.
Kind regards
Leisa Keats
Assistant Manager
Mantra Frangipani
Friendly staff , nice clean property , lovely pool and apartment great , nice and comfy king bed and love the outdoor shower setup .. will book again for sure
Maree
Stayed 7 nights in Feb 2022
Response from Leisa Keats on 27 Feb 2022
Dear Maree,
We very much appreciate your lovely comments regarding your recent stay at the Mantra Frangipani in Broome.
It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we look forward to welcoming you back.
Kind regards
Leisa Keats
Assistant Manager
Mantra Frangipani
The mantra was fantastic. The employees were all so friendly and helpful. Even after check out you are treated exceptionally. The rooms were clean and had great facilities. The resort was quite and private.
Shylie
Stayed 5 nights in Nov 2021
Response from Shauney on 29 Nov 2021
Dear Shylie,
Thank you so much for your review! I am so glad to hear that you enjoyed your stay and we look forward to welcoming you back in the near future.
Kind regards,
Shauney Bowen
General Manager
Mantra Frangipani
Dear Peter,
Thank you so much for your wonderful review!
I am so thrilled to hear that you enjoyed your stay and we look forward to welcoming you back in the near future.
Kind regards,
Shauney Bowen
General Manager
Mantra Frangipani
Restuarant would have been nice but understand renovations
Jade
Stayed 4 nights in Oct 2021
Response from Shauney on 11 Nov 2021
Dear Jade,
Thank you so much for your wonderful review!
I am so thrilled to hear that you enjoyed your stay and we look forward to welcoming you back in the near future.
Kind regards,
Shauney Bowen
General Manager
Mantra Frangipani