Reception

Reviews of The Constance

4 out of 5
The Constance
14-20 Constance Street, Fortitude Valley, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 594 out of 873 reviews" "
Rating 8 - Good. 190 out of 873 reviews" "
Rating 6 - Okay. 55 out of 873 reviews" "
Rating 4 - Poor. 17 out of 873 reviews" "
Rating 2 - Terrible. 17 out of 873 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! Great location and friendly staff!
Stayed 3 nights in Apr 2024
Response from Ronn Rellis on 26 Apr 2024
Hi Cassandra, Thank you for taking time on leaving us with such wonderful review, We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon! Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

Paul

Travelled with partner
Liked: Staff & service
Comes across as a budget hotel. Limited facilities.
Stayed 1 night in Mar 2024
Response from Ronn Rellis on 18 Apr 2024
Hi Mr Paul, Thank you for taking time on leaving us with a wonderful review and feedback. We appreciate your feedback and has been duly noted so we can improve on the service that we provide here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2024
Response from Ronn Rellis on 17 Apr 2024
Hi Stephanie, Thank you for taking time on leaving us with such wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Room. Very close to bars and restaurants.
Stayed 1 night in Apr 2024
Response from Ronn Rellis on 14 Apr 2024
Hi Phillip, Thank you for taking time in leaving us with wonderful review! We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon! Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Nice place. Great location
Stayed 1 night in Apr 2024
Response from BMT on 8 Apr 2024
Dear Jeffrey,Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement our team as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Billy TogleFront Office Manager

6/10 Okay

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were modernly styled. The bathroom shower didn’t drain properly and got on bathroom floor, but easy enough to soak up with extra towel.
Stayed 1 night in Mar 2024
Response from Ronn Rellis on 3 Apr 2024
Hi Christopher, Thank you for taking time on leaving us with review and feedback.We appreciate your feedback and we will have our maintenance team investigate and tackle the issue that you have raised.We hope to see you again soon! Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ronn Rellis on 10 Mar 2024
Hi Tegan, Thank you for taking time on leaving us with such wonderful review. We are glad to see that you have enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Simon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great value cool hotel. Would stay again.
Stayed 1 night in Feb 2024
Response from Ronn Rellis on 11 Feb 2024
Hi Simon, Thank you for leaving us with such wonderful review. We are glad to see that you have enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our 1 night stay. We were there on a Saturday night and our room backed onto a big pub that was open until very late so it was quite loud but the hotel can’t do anything about that.
Stayed 1 night in Dec 2023
Response from Ronn Rellis on 11 Feb 2024
Hi Louise, Thank you for taking time on leaving us with a review and feedback. We apologise for the inconvenience that our neighbouring pub and club has caused you during your stay with us. Unfortunately, due to our central location in The Valley, which is very well known as entertainment district, our current noise-dampening equipment cannot dampen all noise all night. However, we are already currently looking at upgrading the said equipment so this issue won't happen again. We still hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Diane, Mount Cotton

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to the Tivoli. Clean and tidy room. Quite in room and block out blinds installed
Stayed 1 night in Feb 2024
Response from Ronn Rellis on 4 Feb 2024
Hi Diane, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon.Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

ADITHYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Right in the middle of the city.Super convenient location.
Stayed 1 night in Jan 2024
Response from Ronn Rellis on 28 Jan 2024
Hi Adithya, Thank you for taking time on leaving us with such wonderful review. We are glad to see that you have enjoyed your stay with us here at The Constance Hotel. We hope to see you again soon! Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

CHARLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ronn Rellis on 4 Feb 2024
Hi Charlie, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon.Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service, clean nice rooms and easy accessible in the Valley. Always stay here if I need to stay in the Valley for work or personal.
Stayed 1 night in Jan 2024
Response from Ronn Rellis on 21 Jan 2024
Hi Kylie, Thank you for taking time on leaving us with such wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Jan 2024
Response from Ronn Rellis on 21 Jan 2024
Hi Bruce, Thank you for taking time on leaving us with such wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find, parking was a breeze. From checking in to finding out how to get to The Dirty Saltan to check out was just great. The staff are very nice and the room we stayed in was great. I loved the artwork in the room, the block out curtains, LED lights and that package that we chose. I couldnt find a fault if i tried. We loved it. Will definitely stay there again.
Stayed 1 night in Jan 2024
Response from Ronn Rellis on 18 Jan 2024
Hi Jessica, Thank you for taking time on leaving us with such wonderful review. We are glad to see that you have enjoyed your stay with us here at The Constance. We hope to see you again soon! Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Christine

Stayed 1 night in Jan 2024
Response from Ronn Rellis on 18 Jan 2024
Hi Christine, Thank you for taking time on leaving us a wonderful review. We are glad to see that you have enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

PADRAIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, something different.
Stayed 4 nights in Jan 2024
Response from Ronn Rellis on 14 Jan 2024
Hi Padraic, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room design
Stayed 1 night in Jan 2024
Response from BMT on 10 Jan 2024
Dear Helen,Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement our team as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Billy TogleFront Office Manager

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billy and his team were very nice and accommodating. Would stay there again. Thanks.
Stayed 2 nights in Jan 2024
Response from BMT on 10 Jan 2024
Dear Adam,Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement our team as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Billy TogleFront Office Manager

8/10 Good

Aimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ronn Rellis on 30 Dec 2023
Hi Aimie, Thank you for taking time on leaving us with such wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

TIMOTHY

Liked: Cleanliness, property conditions & facilities
Great area
Stayed 2 nights in Jul 2023
Response from Ronn Rellis on 21 Dec 2023
Hi Timothy, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

John james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a find right in the heart oif the valley and easy parking great all around will definately stay again.thank you john&kathy.
Stayed 1 night in Dec 2023
Response from Ronn Rellis on 21 Dec 2023
Hi John James, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent 2 night stay at The Constance. A short walk to Brunswick Streeet Mall/Fortitude Music Hall. Ronn who worked on the front desk was incredibly helpful and answered all my questions swiftly! Cosy Queen room, with funky interior, a complimentary mini bar and away from the noise of the surrounding bars. I would recommend The Constance if you are looking for an affordable, quirky stay in The Valley!
Stayed 2 nights in Dec 2023
Response from Ronn Rellis on 17 Dec 2023
Hi Katharina, Thank you for taking time on leaving us a wonderful review. We are glad to see that you have enjoyed your stay with us here at The Constance. It has been my pleasure making sure your stay will be among the best experience you had. I hope that your partner has enjoyed his birthday and the surprise we had for him. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Lori, winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fabulous. Location great walkable to tons of food and shopping options. Rooms a bit small but we managed.
Stayed 2 nights in Dec 2023
Response from Ronn Rellis on 17 Dec 2023
Hi Lori, Thank you for taking time on leaving us a wonderful review. We are glad to see that you have enjoyed your stay with us here at The Constance. We suggest trying our Hotel King with Courtyard or Hotel King with Internal Spa as these room types offers bigger room space compared to the last room that you had with us. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ronn Rellis on 17 Dec 2023
Hi Adam, Thank you for taking time on leaving us a wonderful review. We are glad to see that you have enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ronn Rellis on 10 Dec 2023
Hi Ryan, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Fun vibe and great location
Stayed 1 night in Dec 2023
Response from Ronn Rellis on 10 Dec 2023
Hi Susan, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards.Ronn RellisFront Office Supervisor

2/10 Terrible

Steve

Stayed 1 night in Dec 2023
Response from Ronn Rellis on 10 Dec 2023
Hi Mr Steve, Thank you for taking time on leaving us with a review. We are sad to see that you did not enjoy your stay with us here at The Constance. We would appreciate if you could let us know what affected your stay so we could improve on our service. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here - and have stayed a few times now. It’s well priced, convenient & clean and modern. The staff are always so friendly and polite too. My only gripe this stay was there was no hot water in the morning when I showered 😭
Stayed 1 night in Dec 2023
Response from Ronn Rellis on 10 Dec 2023
Hi Kylie, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us again here at The Constance. We apologise for the hot water situation that you have encountered during your stay. We have looked into it however upon our inspection, we did not see anything wrong with our hot water system. But rest assured we will keep on investigating to ensure this won't happen again. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Arty theme is interesting. Youtube on Tv is a plus
Stayed 2 nights in Nov 2023
Response from Ronn Rellis on 23 Nov 2023
Hi Francis, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Peter

Stayed 1 night in Nov 2023
Response from Ronn Rellis on 23 Nov 2023
Hi Peter, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a busy nightlife area so expect it to be noisy on weekends but it didn’t keep us awake. It is clean and comfortable and the staff are exceptionally friendly and helpful. We enjoyed two nights there on a Friday and Saturday. Lots of very good shopping and eateries in easy walking distance.
Stayed 2 nights in Nov 2023
Response from Ronn Rellis on 19 Nov 2023
Hi Helen,Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Great service friendly staff, handy to central Brisbane, Clean and effective, Enjoyed my stay
Stayed 2 nights in Nov 2023
Response from Ronn Rellis on 19 Nov 2023
Hi Daniel,Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2023
Response from Ronn Rellis on 19 Nov 2023
Hi Tegan,Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

Julanne

Liked: Cleanliness, property conditions & facilities
The hotel was very convenient to where we wanted to be.
Stayed 1 night in Nov 2023
Response from Ronn Rellis on 19 Nov 2023
Hi Julanne,Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and responsive to my questions, it made my trip so much easier to coordinate. The room’s look and feel was vibrant and super comfortable with high end finishings. Cute coffee shop just next door and other great dining options within east walking distance.
Stayed 1 night in Nov 2023
Response from BMT on 13 Nov 2023
Dear Shelley,Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement our team as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Billy TogleFront Office Manager

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff were extremely friendly! Parking was right next door. Hotel was clean and fashionable with coloured lights in rooms and funky decor!
Stayed 1 night in Nov 2023
Response from BMT on 13 Nov 2023
Dear Belinda,Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement our team as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Billy TogleFront Office Manager

10/10 Excellent

Fulton

Stayed 1 night in Nov 2023
Response from Ronn Rellis on 12 Nov 2023
Hi Fulton, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and room was beautiful and clean
Stayed 1 night in Nov 2023
Response from Billy on 7 Nov 2023
Dear Edward,Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement our team as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Billy TogleFront Office Manager

10/10 Excellent

Billy-jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and the rooms are so unique and cute
Stayed 1 night in Nov 2023
Response from Billy on 7 Nov 2023
Dear Billy-Jeant,Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement our team as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Billy TogleFront Office Manager

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, ease of parking, friendly staff. Would have liked some information in the room. The ironing board was under the bed and we were unable to adjust the aircon temperature.
Stayed 1 night in Nov 2023
Response from Billy on 7 Nov 2023
Dear Kathleen,It is always a pleasure to receive feedback from our guest. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be pleasant without any issue. Kind regards,Billy TogleFront Office Manager

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and safe . Would stay there again .
Stayed 3 nights in Nov 2023
Response from Ronn Rellis on 5 Nov 2023
Hi Lynette, Thank you for taking time on leaving us with such wonderful review. We are glad to see that you enjoyed your stay here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Great concept and out there design for compact comfort. Very cool. Funky smell detracts.
Stayed 1 night in Oct 2023
Response from Ronn Rellis on 1 Nov 2023
Hi Felicity, Thank you for taking time on leaving us with wonderful review. We highly appreciate the feedback that you have given us and it has since been investigated and the issue has been amended. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful design with awesome key features and very close to everything the valley has to offer would stay there again
Stayed 1 night in Oct 2023
Response from Ronn Rellis on 29 Oct 2023
Hi Peter, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 2 night stay.5 min walk to train station. And short walk to Tivoli / Fortitude Music Hall. Location was ideal for anywhere in Fortitude Valley. Staff were very polite and helpful . Decor was funky design, room was small but had all needs including oversized smart tv. A bit disappointed the room didn’t get serviced, had to ask for towel change and replacement milk. Didn’t affect our views on the place and would recommend staying.
Stayed 2 nights in Oct 2023
Response from Ronn Rellis on 29 Oct 2023
Hi Gary, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We have noted down your feedback regarding your rooms not being serviced. We have since then discussed with our Housekeeping Manager to ensure no rooms will be left out next time.Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Jack, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to everything,dining, fortitude valley,james st, all walking distance
Stayed 1 night in Oct 2023
Response from Jack on 29 Oct 2023
Hi Jack, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in a good location
Clean comfortable hotel in a central location. Being a Friday night in Fortitude Valley, the room was a bit noisy. The free parking was a bonus.
Stayed 1 night in Oct 2023
Response from Ronn Rellis on 29 Oct 2023
Hi Debra, Thank you for taking time on leaving us with wonderful review and feedback. We apologise for the noise that you have encountered during your stay. Unfortunately due to our central location in The Valley, which is known for being an entertainment district, the noise dampening equipment that our hotel offers is not working 100% to dampen all noise. However, we are already working towards making it 100% effective. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our favourite part was the location, so close to every thing
Stayed 2 nights in Oct 2023
Response from Ronn Rellis on 29 Oct 2023
Hi Jayne, Thank you for taking time on leaving us with wonderful review. We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again soon. Kind regards,Ronn RellisFront Office Supervisor

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very helpful and friendly, very accessible to nearby attractions the valley had to offer
Stayed 1 night in Oct 2023
Response from Billy on 30 Oct 2023
Dear David,Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement our team as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Billy TogleFront Office Manager

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Lovely hotel in a great location on the valley. As a suggestion it would be nice if the minibar contents were in the room rather than reception but reception was very helpful. Would stay here again.
Stayed 1 night in Oct 2023
Response from Billy on 30 Oct 2023
Dear Annette,Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement our team as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Billy TogleFront Office Manager