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Ulasan tentang Alexandra Hills Hotel Suites

4.5 out of 5
Alexandra Hills Hotel Suites
Cnr McDonald Road & Finucane Rd, Alexandra Hills, QLD

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 224 daripada 331 ulasan" "
Penilaian 8 - Baik. 79 daripada 331 ulasan" "
Penilaian 6 - Boleh diterima. 18 daripada 331 ulasan" "
Penilaian 4 - Lemah. 5 daripada 331 ulasan" "
Penilaian 2 - Teruk. 5 daripada 331 ulasan" "

9.4/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

9.2/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

india

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I booked my elderly parents in for 5 nights. The staff went out of their way to assist and were all friendly and helpful.
Menginap 5 malam pada Apr 2024

10/10 Cemerlang

Gary

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
.
Menginap 5 malam pada Apr 2024

4/10 Lemah

Mayuri

Pengembara perniagaan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
I liked the general layout and my suite. What I did not like is that the staff hung up on me when I had a query.
Menginap 1 malam pada Apr 2024
Respons daripada Deb pada 24 Apr 2024
Hello, can you please email me at deborah@mcguireshotels.com.au so I can investigate your staff concern. We do pride ourselves on our 4.5 Star service and product. Thank you,

8/10 Baik

Kevin

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Stayed older accommodation, on the premises
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Steve

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
They've done a really good job. The food at the restuarant is fantastic.
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Justin

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Magdalin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024

8/10 Baik

REBEL

Sukakan: Kebersihan
Menginap 2 malam pada Mac 2024

8/10 Baik

Tracey, Capalaba

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Jean

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
what I liked was that my room 114 was large, comfortable, the TV worked, and the shower was set at exactly the right temperature I liked that the kitchen was open from 6am till 10pm and there was a variety of choice
Menginap 3 malam pada Mac 2024

10/10 Cemerlang

Vicki

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice facility and friendly staff.
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Toni

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A very nice place to stay with lovely room service options
Menginap 5 malam pada Feb 2024

8/10 Baik

Mitchell

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Feb 2024

10/10 Cemerlang

Kim

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Need detailed info on how to use the lifts, very confusing.
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Megan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The lady at the front desk when I arrived was very lovely and accommodating
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Tara

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Overnight stay to attend wedding
Attended wedding and stayed the night. The room was very modern and very clean. Could not fault anything.
Menginap 1 malam pada Feb 2024

8/10 Baik

Brian

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place to stay. Unfortunately our room safe had been locked by the previous occupants and staff were unable to open it to make it usable. They use an outside service that was not available on the weekend.
Menginap 5 malam pada Jan 2024

10/10 Cemerlang

Roslyn

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Cheryl in the restaurant is amazing. So helpful. The property is great, our room was impressive. The 4 stars is for the huge spider the took up residence. Otherwise its great. The staff are incredibly helpful and professional
Menginap 3 malam pada Jan 2024

10/10 Cemerlang

mark

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A great place to say, a pub meal could be of a better quality for the price.
Menginap 1 malam pada Jan 2024

8/10 Baik

Alan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 1 malam pada Jan 2024

6/10 Boleh diterima

Michael

Sukakan: Kebersihan, kakitangan & perkhidmatan
Very average Bed linen average Not enough accessible power points No knives and forks or microwave.
Menginap 3 malam pada Jan 2024

10/10 Cemerlang

Daniel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 6 malam pada Jan 2024

6/10 Boleh diterima

Sarsha

Menginap 1 malam pada Jan 2024

10/10 Cemerlang

David

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Quiet and peaceful
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Bhan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
very clean and had all facilities like bar and dining. Only thing missing was a toaster and microwave with bit of cutlery would have been great.
Menginap 4 malam pada Jan 2024

10/10 Cemerlang

Devendra

Menginap 8 malam pada Dis 2023

10/10 Cemerlang

Nita

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great room upgrade, best bed we have ever slept in, clean & very roomy - great stay
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Rebeccah

Menginap 1 malam pada Dis 2023

2/10 Teruk

Gentille

Sukakan: Kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
We booked a room via last-minute.com which stated clearly that it slept 3 people, had a King bed, Queen sofa bed extra rollaway or trundle upon request. After driving for 18 hours for a family funeral, the 3 of us were exhausted & greeted upon arrival by hotel staff who informed us that our room only had 1 bed, no sofa bed as stated by LASTMINUTE.COM & no extra beds of any description available for the night. We then had the choice of either sleeping in our car or having 1 or 2 persons share the bed & the remainder to sleep on the floor with no extra bedding even though we had paid for the extra person & the bigger room that could accommodate. The hotel told us to take it up with LASTMINUTE.COM because they were at fault for advertising the incorrect room description. LASTMINUTE.COM told us to send screenshots etc to support our case so we did. They did not reply after this so we emailed, spoke via chat to several people & also called. They were not empathetic in the slightest & did not try to help at all even though they knew how distressed we already were from travelling for the funeral of a loved one & having such an inconvenience forced upon us the night before the funeral. I will NEVER book via LASTMINUTE.COM ever again & advise everybody else to use another booking service because if something goes wrong, they do not want to know about it. Safe travels to all & best of luck if you still decide to book with this unethical company!
Menginap 1 malam pada Dis 2023

8/10 Baik

Michelle

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean and comfortable, the onsite dining and bar facilities made catching up with friends easy
Menginap 2 malam pada Dis 2023

10/10 Cemerlang

Eileen

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Last minute booking, that ended up being a great choice, new fav place to stay when visiting family in Cleveland. Was impressed with breakfast on Christmas Day, we got to choose our options and it was delivered on time. Beds were comfortable and lovely fluffy pillows. Checked in on Saturday, room was cleaned Sunday even Christmas Day which was fantastic. Checkin and checkout was easy and staff are great. Was told that the Garden Room that we were in was the old section…looking forward to checking out the new renovated Rooms.
Menginap 3 malam pada Dis 2023

10/10 Cemerlang

Matthew

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean and comfortable rooms
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Melanie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great Hotel, Central city
Waa a lovely warm.welcome, rooms were Clean, spacious and comfortable, Would stay again.
Menginap 5 malam pada Dis 2023

2/10 Teruk

Neville

Tidak sukakan: Kebersihan
Not much
Menginap 3 malam pada Dis 2023

10/10 Cemerlang

Christie

Menginap 1 malam pada Dis 2023

8/10 Baik

ALAN

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
smoking area on each level
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

David

Sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Emms

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Comfy bed. Lovely staff.
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Emma

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property was great.
Menginap 1 malam pada Nov 2023

8/10 Baik

Brock

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Nov 2023

8/10 Baik

Meg

Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Peter

Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Kym

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great spot
Menginap 1 malam pada Nov 2023

6/10 Boleh diterima

Roland

Ok stay.
Good location, stayed in the older chalets , park the car right outside, clean bedding and pleasant .But the floors inside and out are dirty attention to detail , cleaning overall very poor.
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Roger

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Bush land and garden surrounds
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Tamarra

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved the putt putt golf so close by. Rooms were comfortable and spacious too
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Kelly

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Ian

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
service, food and drinks were great, only issues were the room wasn't swept properly so was grit on the floor and open shower meant the whole bathroom was covered in water after a shower
Menginap 1 malam pada Okt 2023

10/10 Cemerlang

ANDREA

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We went to The Chicks concert at Sirromet wines, Alexandria Hills hotel was only 8.5km away, accomodation great and reasonable, we had lunch down stairs watching the footy on the big screen and the live music, just goid vibe and the food was good too, so we will be back.
Menginap 1 malam pada Okt 2023

8/10 Baik

Tracey

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Okt 2023