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"It was ok"

"The hotel is ideally situated for Leeds Bradford airport and I have used it several times as a night before the stupid o”clock flight the next day. Parking is easy and disabled spaces are right outside the reception entrance. Better policing of unauthorised use of the disabled parking spaces could be reviewed. I fly too early to sample the breakfast unfortunately. I have never used any of the amenities except for the restaurant. The food is good and set at a reasonable price. The staff are polite, friendly and very helpful I will be back again in two weeks and then again in September. There may be more but that is all I have booked for work and pleasure at the time of writing this year. I would recommend."

"Always a friendly welcome with cookies as a nice gesture. Room was nice with good amenities such as safe, bottled water and biscuits to dunk in your tea. Good location."

"All the staff were friendly and helpful. The room was clean and comfortable with an exceptionally comfortable bed. "

"Clean room, friendly staff"

"All good"

"Lovely room, really friendly and helpful staff and great restaurant/ breakfast "

"Great staff , extremely helpful, lovely room "

"Second stay, we had a bad experience firt time due to a dirty room, broken air conditioning, and shower, body wash hair shampoo missing from the bathroom. Rang and spoke to reception before arrival asking for there to checks done. We arrived and got an earlier check in due as the room was ready brilliant, got up to the room nice and clean 👌 brilliant. Unpacked and went out. Got back jumped onto the shower to find no conditioner and very little hair shampoo, rectified next day as we spoke to reception. Air conditioning set to 18 deg but room was hot again raised with reception and given a fan that registers 22 and for the 2 day we where there it never went lower even set at 18 too hot to have a good night's sleep. Apparently all the mattresses where changed last year by gad there hard had to ask for a topper to soften it up to get a better nights sleep due to the back and hip pain in the morning second night was better just too hot. M lounge quality has dropped in the 18 months from the last visit, Jams gone to cheaper brands cerial range dropped breakfast range smaller lack of hash browns. Friday cakes and afternoon tea where stail and then Apparently not available sat or sunday. Disappointed with a return visit, coming home tired, frustrated and fed up that even with a call to raise issues beforehand and apparently ignored 🙁 😔. Lovely position in town "