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Reviews of Super 8 by Wyndham Brenham TX

2.5 out of 5
Super 8 by Wyndham Brenham TX
2209 Highway 290 E., Brenham, TX

Reviews

7.8

Good

Rating 10 - Excellent. 238 out of 731 reviews" "
Rating 8 - Good. 270 out of 731 reviews" "
Rating 6 - Okay. 120 out of 731 reviews" "
Rating 4 - Poor. 47 out of 731 reviews" "
Rating 2 - Terrible. 56 out of 731 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Genevieve

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have breakfast as stated online
Stayed 4 nights in Apr 2024

2/10 Terrible

Tanita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 3 nights in Apr 2024
Response from Management on 22 Apr 2024
Thank you!

8/10 Good

Dan Flint

Stayed 2 nights in Mar 2024
Response from Management on 22 Apr 2024
Thank you!

2/10 Terrible

Tammy, Lafayette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was disgusting!! Here’s a list of everything we found awful about this place: 1. The hallway was filthy dirty, lots of visible dirt everywhere on the dark, dingy dated carpet!! 2. The room was also incredibly dark, dingy, dated and again, carpet was visibly dirty! 2 tiny charms and pieces of paper were found on the carpet. It also stunk real bad in one corner. The last night we found another charm btwn our 2 beds that wasn’t there that morning! 3. The fridge stunk SO BAD that every time we opened it we held our breath and the whole room stunk afterwards! 4. Each day the housekeeper made the bed, emptied the trash, gave fresh wash cloths and that was it! The coffee was never replenished either day! 6. Our last evening, my daughter noticed she had peculiar bites on her abdomen. We pulled the sheets back and noticed the mattress cover had a yellow urine stain!! Also, teeny tiny black debris on the cover. Don’t know what it was so she slept with me that night. Unfortunately, I paid in full for the room when I booked, so I didn’t feel I could leave. This was during RT antique fair so finding another place wasn’t likely either. Sadly, I booked it as a mother-daughter trip and I was SO disgusted and embarrassed!!! I had planned to tell the front desk at check out abt all the issues, but every morning it was unmanned. I have never publicly complained about a business and I’ve never left a negative review for a business before either, but this was really bad! !!AVOID!!
Stayed 3 nights in Mar 2024

6/10 Okay

Todd

Travelled with family, Travelled with family and small children
Liked: Staff & service
Night mgr was very professional and helpful and had us taken care of before we arrived
Stayed 2 nights in Mar 2024
Response from Management on 1 Apr 2024
Thank you

10/10 Excellent

THOMAS, RICHMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, well equipped room. Restaurant adjacent to parking lot. Great check in. This is my second time at this property.
Stayed 1 night in Mar 2024
Response from Management on 19 Mar 2024
Thank you for your feedback!

6/10 Okay

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Beds were comfortable. There is a steak & seafood restaurant next to the hotel that was reasonable priced and delicious. Room was clean. Window's opened up. It was quiet and didn't hear outside noises. Cons: Expedia had hot tub listed as an amenity but when we got there, there was only a room with a hot tub, no hot tub for all guests access. Ad was a little misleading. We couldn't get the TV to work, only had static. The extra lock latch on the door was missing a piece so we weren't able to use it.
Stayed 2 nights in Mar 2024
Response from Management on 12 Mar 2024
Thank you for your feedback Carrie. We will work to resolve the issues you mentioned.

6/10 Okay

Rose

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I stated for 3 days and i got bites on my right upper back
Stayed 2 nights in Mar 2024
Response from Management on 11 Mar 2024
Thank you for your review. We apologize for the inconvenience and would like to make it up to you. Please contact us at the front desk to help resolve any issues

6/10 Okay

RUSSELL

Business traveller
Liked: Staff & service
Disliked: Amenities
Friendly and helpful staff but hotel was starting to show signs of wear and tear. Rusting bathroom fixtures and broken tiles. Breakfast was subpar at best. It was located right next door to a steak and seafood restaurant.
Response from Management on 11 Mar 2024
Thank you for your review. We apologize for the inconvenience and would like to make it up to you. Please contact us at the front desk to help resolve any issues

8/10 Good

Stella

Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Thank you for your review!

4/10 Poor

Cody

Disliked: Cleanliness, property conditions & facilities
There was dog poop in the lobby
Stayed 1 night in Feb 2024
Response from Management on 11 Mar 2024
Thank you for your review. We apologize for the inconvenience and would like to make it up to you. Please contact us at the front desk to help resolve any issues

8/10 Good

L.E., Georgetown

Stayed 1 night in Jan 2024
Response from Management on 1 Apr 2024
Thank you

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk personnel were excellent room was fine, could use updating. Breakfast left a lot to be desired.
Stayed 3 nights in Jan 2024
Response from Management on 11 Mar 2024
Thank you for your review!

2/10 Terrible

Gary

Stayed 1 night in Jan 2024
Response from Management on 11 Mar 2024
Thank you for your review. We apologize for the inconvenience and would like to make it up to you. Please contact us at the front desk to help resolve any issues

6/10 Okay

BARBARA, La Porte

Not up to my standards.
Stayed 1 night in Dec 2023

10/10 Excellent

Alicia

Liked: Amenities
Very clean
Stayed 1 night in Dec 2023

4/10 Poor

Katherine

Stayed 1 night in Dec 2023

10/10 Excellent

Alicia

Liked: Amenities
Very nice place to stay.
Stayed 1 night in Dec 2023

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast available nothing other than average, hot breakfast was biscuit and gravy. Not much of a selection.
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
This hotel is in serious need of a remodel. The rooms don’t smell very good and everything is worn and grimy.
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Randall

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Cara

Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were unusually large and cozy and it was a very nice, safe atmosphere that was very quiet.
Stayed 1 night in Oct 2023

8/10 Good

Herman

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Roberto

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Modest dwelling
It's an older property with no elevator for second floor rooms. Room carpeting could be changed etc.
Stayed 1 night in Oct 2023

8/10 Good

Michele

Liked: Staff & service
Hotel was convenient near wedding venue.
Stayed 2 nights in Oct 2023

10/10 Excellent

Maureen

Stayed 1 night in Oct 2023

10/10 Excellent

Brent, Pitt Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Karen L, Walls

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing that needed improvement was the breakfast, tiny cups of juice, no bacon or eggs.
Stayed 1 night in Oct 2023

4/10 Poor

Thad

Stayed 1 night in Oct 2023

8/10 Good

paxton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with the service
Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was really nice and hospitality was awesome
Stayed 1 night in Sep 2023

6/10 Okay

Leonard

Liked: Cleanliness, staff & service
No elevators. Expect to carry bags up stairs. Room was hot. Could have turned on A/C prior to us getting there. It was clean. Comfortable bed. Breakfast was waffle and cereal
Stayed 1 night in Sep 2023

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2.00 is a little much to charge for a can drink and the breakfast choices wasn’t that great for a dibetic customer you really have nothing to offer breakfast wise.
Stayed 2 nights in Sep 2023

2/10 Terrible

Luther

Stayed 1 night in Aug 2023

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Google had me going in circles for an hour to find the motel. I will stayhere every time I come to town. The staff has been extra helpful. There is an excellent, affordable restaurant next door.
Stayed 1 night in Aug 2023

8/10 Good

Ernest, Austin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Jul 2023

10/10 Excellent

Daylen

Stayed 1 night in Jun 2023
Response from Management on 5 Jul 2023
Thank you!

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

emily

Travelled with family
Liked: Cleanliness, staff & service
Had a few hiccups , but staff quickly handled the situation staff was very nice
Stayed 2 nights in Jun 2023

10/10 Excellent

Chris

Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Website when we booked said nothing about paying extra for our dog. Once we got there we had to pay extra. Also, no mention on website that you could not leave pet unattended in room. Room did not smell good and was extremely humid. We did tell gentleman at front desk and he was very nice, but unfortunately could not move us to another room.
Stayed 3 nights in Jun 2023
Response from Management on 5 Jul 2023
We apologize for the inconvenience and appreciate the feedback. We will improve on this.

8/10 Good

Lashanda

Stayed 1 night in Jun 2023
Response from Management on 5 Jul 2023
Thank you!