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Reviews of Colonial Motel And Spa

3 out of 5
Colonial Motel And Spa
889 Putney Rd, Brattleboro, VT

Reviews

7.0

Good

Rating 10 - Excellent. 239 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 185 out of 1001 reviews" "
Rating 4 - Poor. 132 out of 1001 reviews" "
Rating 2 - Terrible. 127 out of 1001 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Saara, Greenwich

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and hot tub facilities with kickers
Stayed 1 night in May 2024

2/10 Terrible

Stephen

Stayed 1 night in May 2024

6/10 Okay

hilde

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Jonathan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nic big comfortable rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in May 2024

4/10 Poor

warren

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

BEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FAST FRINDLY SERVICE !!!!!!!!!!!!
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything...
Stayed 1 night in May 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place in a dump. With homeless people all around.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool as well!
Stayed 2 nights in Apr 2024

2/10 Terrible

Steven j

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire facility was very old and worn out, was dirty. The furniture was broken everything in my room at outlive this life long ago. The bedroom door shut OK but you couldn’t lock it. Striker for the deadbolt didn’t line up with the Plate. The sliding closet doors wouldn’t function. It was stuck in one position. The sign is falling off the bedroom door. Overall, a big disappointment and I would probably never go there again.
Stayed 2 nights in Apr 2024

2/10 Terrible

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty very old and outdated smelling room was so pungent that we were unable to stay there had to relocate to a different hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Joseph

Very comfortable
Stayed 1 night in Apr 2024

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town is super small and the rooms are clean but very outdated. It felt like camp 🏕️ which was what we were looking for. The pool and hot tub was amazing! I wish the rooms were more updated but overall it was great!!!
Stayed 1 night in Feb 2024

4/10 Poor

Adam

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not very happy here.
Stayed 1 night in Jan 2024

6/10 Okay

Jacob

Business traveller
Liked: Staff & service
The location was very central to high way and food choices. The restaurant attached to it was great. Sadly, during my stay some of the other guests were rather loud and it lead to bad sleep. Good rate.
Stayed 3 nights in Apr 2024

8/10 Good

Laurie

Travelled with family, Travelled with pets
Liked: Cleanliness
Overall decent room, spacious for the price, and bonus that it is pet friendly. I would stay again if I had my dog with me and was going to be out hiking and just needed a place to sleep.
Stayed 1 night in Apr 2024

4/10 Poor

Mark

Stayed 1 night in Apr 2024

6/10 Okay

Ashley

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Alyssa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Affordability and location were key in our choice to stay here. Room was out dated, firm simple beds, musty carpet, very spacious. Pool area has loads of rules, mold was present along the pool edging and the walls, the ceiling leaks into the pool itself, and the attendant watches the area intensely. With some updating, it would be a nice spot!
Stayed 1 night in Apr 2024

2/10 Terrible

Thomas mcleod

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Soda and ice machines did not work . The desk clerk was not at the desk . Nor did he answer the # he posted on the door to call if you may need something . Then the free breakfast available went to get a coffee and juice he was very rude . He did not help when i asked questions .. very rude staff
Stayed 1 night in Mar 2024

6/10 Okay

Missy

Stayed 1 night in Mar 2024

8/10 Good

Paul

Stayed 1 night in Mar 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, amenities
This place is decent, beds are not comfortable but it’s clean and rooms are big.
Stayed 1 night in Mar 2024

4/10 Poor

Tricia

Travelled with partner
Disliked: Property conditions & facilities
The property is extremely outdated. The Keycard holder itself was torn and ripped upon checking in. That’s when I assumed the worst and what I assumed checked out. No blankets on the beds, no full bath towels, the shower had pubic or beard hair one of the two or both littered around the shower. I left at 7am and once I got home immediately showered assuming I probably had some sort of bugs within my clothing.
Stayed 1 night in Mar 2024

2/10 Terrible

Luke

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Colonial Motel on 21 Mar 2024
Hello Luke, thank you for feedback. We did try to accomodate you to a different room and lastly your refund was issued.

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness, staff & service
I didnt mind the property itself, i didnt however like the dim lighting in the room, also it was odd how we were the only ones on the one side of the building until late Saturday evening. I dont believe they have housekeeping unless you request it. Breakfast is in the front office entrance area with very little space to move around, maybe a room on the side would be better for the breakfast area. Staff in the office was nice and polite.
Stayed 2 nights in Mar 2024
Response from Colonial Motel on 21 Mar 2024
Hello Tammy, we will take your comments into consideration and make those changes. Our breakfast is served in the main lobby but there is a much bigger seating area in the restaurant side, through the lobby right door. We are sorry staff did not inform you of this. Thank you for your feedback.

4/10 Poor

Nikyta

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I went to my room there was a couple smoking crack in their car in front of my room which was a suite! Pubic hair in sink, queen bed was actually two twins put together and were unsafe as anyone got off bed would flip you/bed would flip to it’s side super unsafe! Urinal cake under beds, messed up my reservation which I made for the pool was the whole reason I went there and I had to end up paying extra money just to bring my kids swimming. Won’t be back! I made a reservation for the sole purpose of the pool which I tried a couple years earlier during Covid and had issues then with them not giving out the right information. Last time me and my family weren’t able to even swim this time ended up charging me $40 extra dollar to swim when my reservation has me and my children down plus I called and spoke to them the day prior to check in to MAKE SURE ID BE ABLE TO SWIM AS WELL AS MY KIDS. We’ll we swam but ending up costing me extra many. Also booked the suite and had. Anurinal cake under my bed, supposed to be a queen bed but was bigger I noticed and realized they just pushed to twin beds together and thru a sheet on it which was unsafe as getting out of bed the beds flipped on me plus pubic hair in the bathroom sink when I checked in. 1/5 stars don’t get me started on the horrible free breakfast and the owner is very rude and controlling their children are absolutely a nightmare- curse, fight and disrespectful to customers. I’ve tried to do this at this hotel a couple time
Stayed 1 night in Mar 2024
Response from Colonial Motel on 21 Mar 2024
Hello Nikyta, we apologize for the unpleasant experience of your stay. However, in your expedia reservation only 2 adult guest were registered in the room, therefore the Pool & Spa charged a fee for extra guest who were not registered. This information could have been updated at checkin to prevent extra charges. The owner does not reside near the property nor do they have children here, you would be mistaken. Thank you for your feedback.

2/10 Terrible

Katelyn

Stayed 1 night in Mar 2024

8/10 Good

Jacob

Travelled with partner
Liked: Amenities
.
Stayed 1 night in Mar 2024
Response from Colonial Motel on 21 Mar 2024
Hello Jacob, thank you for your feedback.

2/10 Terrible

Linda

Stayed 1 night in Mar 2024

10/10 Excellent

Michelle Lynn, Sparta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Colonial Motel on 21 Mar 2024
Hi Michelle, thank you for your feedback. We hope you enjoyed your stay.

6/10 Okay

jodi

Travelled with family
seamed like a strange area.
Stayed 1 night in Mar 2024
Response from Colonial Motel on 21 Mar 2024
Thank you for your feedback.

10/10 Excellent

Dianna, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Hi Dianna, thank you for your feedback. We hope you had a great stay.

2/10 Terrible

Lisa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, family pool was in poor condition and the 18 plus should be open to family when not doing laps. Room was so dirty that the smell made me leave after a very short few hours there. So dissatisfied in hopes my money will be refunded. Not a family atmospheric and no working vending machines in area.
Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Hi Lisa, we apologize for the quality of your stay, thank you for your feedback. We look forward to making changes to fix these issues.

10/10 Excellent

Jean

Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Hello Jean, thank you for your feedback. we hope you enjoyed your stay.

8/10 Good

Miner, Inverness

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Hi Miner, thank you for your feedback, please come again.

2/10 Terrible

Samantha

Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Thank you for your feedback.

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay
Great size room, plenty of space for 4 people to stay w fridge and microwave. Breakfast was a perfect quick self-serve. Sadly, the pool closes early so we didn't get to enjoy that which was part the reason we chose this Motel
Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Hi Heather, the pool does close early on sundays at 5pm, our usual closing times for the weekend is at 9pm. We apologize for the inconvenience this caused. We hope you are able to enjoy our facilities next time. Thank you for your feedback.

10/10 Excellent

denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value! Great pool and hot tub!
Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Hi Denise, thank you for your feedback. We hope you enjoyed your stay with us.

8/10 Good

Ayden

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It was a pleasant stay over all but we did have a weird encounter with the man working the pool room, gave off creepy vibes. A little noise at times due to our room being in the very end near the stairs and a group of pre teens running up and down them most of the their stay.
Stayed 3 nights in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Thank you for staying with us, we apologize on behalf of the pool and spa.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Can't get in to an otherwise great motel.
Great motel but the card key didn't work multiple times. Another visitor had the same experience.
Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
We apologize for the inconvenience, however we hope you enjoyed your stay none the less.

8/10 Good

Gay

Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Hello Gay, thank you for staying with us.

10/10 Excellent

Bonnie

Stayed 10 nights in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Hi Bonnie, we hope you enjoyed your stay. Thank you for the feedback.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and sauna
Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
We hope you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Colonial Motel on 21 Mar 2024
We hope you enjoyed your stay, thank you.

2/10 Terrible

Michael

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The door was broken Five people had a loss in the room the Tub was broken Would not hold waterThe bed was comfortable plenty of heat. Does that answer your question will be stay there again I don't know
Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Thank you for your feedback.

8/10 Good

the0view0from0here

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Colonial Motel on 21 Mar 2024
We hope you enjoyed your stay, thank you.

8/10 Good

Jeffrey

Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Hi Jeffrey, thank you for your feedback.

4/10 Poor

Aimee

Stayed 1 night in Feb 2024
Response from Colonial Motel on 21 Mar 2024
Thank you for your feedback.