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Reviews of Holiday Inn Club Vacations Holiday Hills Resort Branson, an IHG Hotel

4 out of 5
Holiday Inn Club Vacations Holiday Hills Resort Branson, an IHG Hotel
2380 East Highway 76, Branson, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 326 reviews" "
Rating 8 - Good. 86 out of 326 reviews" "
Rating 6 - Okay. 32 out of 326 reviews" "
Rating 4 - Poor. 12 out of 326 reviews" "
Rating 2 - Terrible. 12 out of 326 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Holiday Inn Club Vacations, Incorporated on 29 Apr 2024
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

2/10 Terrible

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Holiday Inn Club Vacations, Incorporated on 22 Apr 2024
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

10/10 Excellent

Amber

Travelled with family
Liked: Amenities, property conditions & facilities
We will definitely stay here again. Staff was very friendly and helpful. Property as a whole is very well maintained with tons of amenities. There is something for every member of the family. The villas are very roomy and well appointed. Very close to shopping
Stayed 1 night in Apr 2024
Response from Holiday Inn Club Vacations, Incorporated on 14 Apr 2024
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Bill

Stayed 1 night in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 14 Apr 2024
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 Good

betty jo

Stayed 2 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 13 Apr 2024
Thanks for your rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to serve our guests and owners. Thanks for staying with us at Holiday Hills Resort.

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Robert, the head of groundskeeping, really made sure the property was beautiful and everything we needed was in perfect condition.
Stayed 4 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 22 Mar 2024
We’re pleased to know we made such a good impression. We’re thrilled to see this rating. Thank you for staying with us. Hope to see you again for a future stay at Holiday Hills Resort.

10/10 Excellent

Khristina

Stayed 3 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 9 Apr 2024
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice condo and great price
Stayed 1 night in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 19 Mar 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Holiday Hills Resort.

10/10 Excellent

Lakendra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like that the property had so many fun things for the kids to do the pool was nice the home was in a quiet area peaceful I love the full kitchen makes you feel like home and there were supplies my family and I would definitely stay again
Stayed 4 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 19 Mar 2024
What a delight to see your kind rating. It’s been our privilege to host families for over 30 years, and it never stops being fun for us! We hope to see you again soon at Holiday Hills Resort.

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent and the property itself has many activities for the children. The pool is one of the best parts. It’s enclosed, they have the heaters going (so it’s warm inside), and the pool is also climate controlled. We went when it’s still cold outside.
Stayed 3 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 18 Mar 2024
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 18 Mar 2024
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my two young boys to Branson and this resort exceeded our expectations. The boys loved our villa like it was their home. We will definitely be back and the pool/ arcade was a great highlight of our stay.
Stayed 2 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 16 Mar 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Holiday Hills Resort.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms Great stay
Stayed 1 night in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 14 Mar 2024
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golf course was nice to have close. What was not excellent was we could always here the peple above us (every step). The fridge was not working, but it got replaced quickly but we still had to throw out some meat and cheese.
Stayed 3 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 5 Mar 2024
5 star vacations are what we strive for at Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Wendy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and great amenities on the property. My children loved the pool
Stayed 1 night in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 5 Mar 2024
5 star vacations are what we strive for at Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was accommodating,everyone was pleasant and the facility was very clean.
Stayed 1 night in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 5 Mar 2024
5 star vacations are what we strive for at Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Amanda, MARIONVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 4 Mar 2024
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 Good

Alayna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Indoor pool and arcade were awesome. Just be prepared to be bombarded with Timeshare pitches.
Stayed 1 night in Feb 2024
Response from Holiday Inn Club Vacations, Incorporated on 6 Feb 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Holiday Hills resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. We gave stayed here many times. The indoor pool is fantastic, especially during the cold winter. Unfortunately the sheets on our King bed did not appear to hsve been changed as there were A LOT of hair in the bed. However the staff delivered a new set of King linen upon our request to solve the problem
Stayed 2 nights in Jan 2024
Response from Holiday Inn Club Vacations, Incorporated on 6 Feb 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Holiday Hills resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Holiday Inn Club Vacations, Incorporated on 6 Feb 2024
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at the Holiday Hills resort!

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing…very helpful and friendly! The rooms need some updating but they were clean and comfortable.
Stayed 2 nights in Dec 2023
Response from Holiday Inn Club Vacations, Incorporated on 6 Feb 2024
5 star vacations are what we strive for at Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Stanislav, Saint Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The condominium was clean, as well as the property around. Shopping in very close proximity.
Stayed 3 nights in Dec 2023
Response from Holiday Inn Club Vacations, Incorporated on 6 Feb 2024
5 star vacations are what we strive for at Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Holiday Inn Club Vacations, Incorporated on 6 Feb 2024
5 star vacations are what we strive for at Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I’ve stayed at a property with a full kitchen. It was very comfortable and clean. Nothing fancy but more than what we needed. When we checked in, the staff was helpful and got us a room close to others we were attending a wedding with. There was a glitch with the Expedia booking showing up in their system but they got it straightened out within a couple of days. The pool was very far from the building we were staying in and although it looked very nice, it would have been inconvenient to drive back and forth to it, especially in winter. The campus is very spread out.
Stayed 2 nights in Dec 2023
Response from Holiday Inn Club Vacations, Incorporated on 6 Feb 2024
5 star vacations are what we strive for at Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

2/10 Terrible

Michelle

Stayed 3 nights in Dec 2023
Response from Holiday Inn Club Vacations, Incorporated on 6 Feb 2024
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

10/10 Excellent

Julianne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Holiday Inn Club Vacations, Incorporated on 6 Feb 2024
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to Holiday Hills resort!

10/10 Excellent

Jennilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Holiday Inn Club Vacations, Incorporated on 6 Feb 2024
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to Holiday Hills resort!

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Resort
Beautiful, new,,clean spacious accommodations!
Stayed 2 nights in Dec 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property.
Stayed 1 night in Dec 2023

10/10 Excellent

Tyuana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Everything about It. It Was Great!!!!
Stayed 3 nights in Nov 2023
Response from Holiday Inn Club Vacations, Incorporated on 29 Nov 2023
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

JEREMY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 2 nights in Nov 2023
Response from Holiday Inn Club Vacations, Incorporated on 29 Nov 2023
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean rooms
Stayed 1 night in Nov 2023
Response from Holiday Inn Club Vacations, Incorporated on 25 Nov 2023
We’re pleased to know we made such a good impression. We’re thrilled to see this rating. Thank you for staying with us. Hope to see you again for a future stay at Holiday Hills Resort!

10/10 Excellent

Regan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay! Condo without being a condo, owned and operated by hotel vs owners
Stayed 4 nights in Aug 2023
Response from Holiday Inn Club Vacations, Incorporated on 2 Nov 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day at Holiday Hills Resort, and we hope to see you again soon.

8/10 Good

Jonathan

Stayed 2 nights in Oct 2023
Response from Holiday Inn Club Vacations, Incorporated on 1 Nov 2023
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at the Holiday Hills resort!

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway
Clean, safe, family friendly place to stay. Kind of hard to find in the dark, you can't check in until 4pm. If you have a show, shopping or getting to Branson later, plan on it taking a little longer than usual to find. Other than that it was a great place to stay
Stayed 1 night in Oct 2023
Response from Holiday Inn Club Vacations, Incorporated on 31 Oct 2023
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Holiday Hills resort!

8/10 Good

Mitchell

Stayed 1 night in Oct 2023
Response from Holiday Inn Club Vacations, Incorporated on 29 Oct 2023
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at the Holiday Hills resort!

10/10 Excellent

Shelly

Stayed 1 night in Oct 2023
Response from Holiday Inn Club Vacations, Incorporated on 23 Oct 2023
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Holiday Hills resort!

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Branson 2 room
Easy check in process, we arrived around 8:30pm and there were plenty of employees at the front desk to help each guest. The room is in good shape and clean. Perfect space for a family. I appreciate having beds in separate rooms. Only minor complaint being on 3rd floor without elevator was fine with me but not for my mom especially after walking all day. Not enough of inconvenience to ruin the experience. Looking forward to coming back for longer stay and trying the golf course.
Stayed 1 night in Oct 2023
Response from Holiday Inn Club Vacations, Incorporated on 20 Oct 2023
Thank you for letting us know you had a great experience with us at Holiday Hills Resort. We’re thrilled to see this rating, and we're looking forward to welcoming you back soon for another visit!

2/10 Terrible

Jairo, Tulsa

Liked: Cleanliness, staff & service
TVs are super old and does not have Netflix or a way to stream anything. Have to watch what’s on regular TV.
Stayed 1 night in Oct 2023
Response from Holiday Inn Club Vacations, Incorporated on 15 Oct 2023
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

10/10 Excellent

Cassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
I read reviews on top of reviews and finally decided on here. I read a prior comment that stated you can’t get fully checked in until you go to a timeshare meeting. That’s false. You do have to go talk to them after you get checked in to activate your room keys, but it took maybe 5 minutes. They offered the meetings for typical timeshare things. We just declined. Also, you are expected to take trash out and start dishwasher when you leave. They didn’t mention it to me when I checked in, but thankfully a review that I read made me remember to ask about check out requirements. Location? Really great! It’s a little drive, but worth it for the peace. Cleanliness? It was very clean and cozy! We did struggle giving our 1 year old a bath because the bathtub is funky. That’s probably my least favorite thing about it all. Overall, we would definitely stay here again.
Stayed 4 nights in Oct 2023
Response from Holiday Inn Club Vacations, Incorporated on 13 Oct 2023
Thank you for letting us know about your experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon at Holiday Hills Resort!

4/10 Poor

Jeffrey

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stay here if you want lots of Sale pitches
We booked our stay through Hotels.com and received a decent price based on our loyalty points so we were excited to bring our family to the Branson area and experience some fun things that the resort seemed to offer. We arrived to check in and did so with the front desk, after which they sent us to the vacations check in to activate our keys. The people were friendly but I felt like they were trying to sign me up for everything and almost held me hostage listening to their sales pitch. It was late in the evening and I was trying to hurry to get back to my kids so I just felt like they were taking their time so they could sell me on tours and timeshare meetings. We finally got our keys and realized we were put in a room on the complete other side of the property from the amenities, 5 min drive from the club house and indoor pool which our kids were most excited about. The room lack lustered and felt cheap. Our first morning we received a phone call from someone at the “corporate office in Florida” who once again made me feel like I was held hostage on the phone with her sales pitch. I kept informing her I was not interested and she persisted. I finally became stern and said I was not interested and had to go. She then clapped back and said “so I guess you dont want a free $150??” I stated “no thank you” then hung up. We unfortunately will not be back due to these instances and will be extremely unlikely that we stay at any Holiday Inn or any of its sister companies
Stayed 2 nights in Oct 2023
Response from Holiday Inn Club Vacations, Incorporated on 13 Oct 2023
It’s always our aim to make sure guests have a positive experience, and we hate to hear this did not ring true for your recent stay with us at Holiday Hills Resort. We appreciate your taking the time to share your comments and rating. We’re sorry we did not meet your expectations.

8/10 Good

Michelle

Stayed 2 nights in Oct 2023

8/10 Good

Andrea, Romulus

Travelled with family
Liked: Cleanliness, staff & service
While the decor was outdated, the staff and ease of check in were great!
Stayed 5 nights in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on 1 Oct 2023
Thanks a million for taking the time to rate your stay at the Holiday Hills resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again! We loved it
Response from Holiday Inn Club Vacations, Incorporated on 21 Sept 2023
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

6/10 Okay

Luis

Travelled with family, Travelled with group
Liked: Room comfort
Disliked: Staff & service
Not accommodating
On Several different occasions, the front desk was not helpful.
Stayed 1 night in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on 16 Sept 2023
We hate to see that your recent stay at Holiday Hills Resort wasn’t what you hoped it would be. Thank you for your rating. We take this feedback seriously and appreciate your taking the time to share it.

10/10 Excellent

Scott

Stayed 1 night in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on 2 Oct 2023
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities, large rooms with full kitchen. Plenty to do on the property and easy access to downtown. We will definitely stay here the next time we visit.
Stayed 2 nights in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on 10 Sept 2023
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Loren, Hot Springs

Liked: Cleanliness, staff & service, property conditions & facilities
There isn’t really anything I didn’t like. We love our room
Stayed 1 night in Aug 2023
Response from Holiday Inn Club Vacations, Incorporated on 13 Aug 2023
5 star vacations are what we strive for at the Holiday Hills resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 Good

Mary

Travelled with family
Liked: Staff & service, amenities
Overall a pleasant stay with some nice, convenient amenities, and plenty of space! Activity center was nice to have, as well as several pools locations. However there were some aspects that could be improved: Exterior needs extra cleaning and/or a possible facelift. Many dirty/stained railings and bugs/cobwebs in stairwells and some door entry ways as well as the patio area. Hardwood floors were dirty enough to soil socks. I Swiffer cleaned them myself the first night. Vinyl shower curtain had mold/residue on the outside.
Stayed 3 nights in Aug 2023
Response from Holiday Inn Club Vacations, Incorporated on 12 Aug 2023
Thank you for letting us know about your experience with us. We appreciate your comments and this rating and hope you’ll be back to see us again soon at Holiday Hills Resort.

10/10 Excellent

Mary Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great until the day before we left the elevator input building wasn’t working so going up and down three flights of stairs wasn’t fun! Especially the day we checked out and head to carry everything up and down multiple times to load the car!
Stayed 5 nights in Aug 2023
Response from Holiday Inn Club Vacations, Incorporated on 12 Aug 2023
Thank you for letting us know about your experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon at Holiday Hills Resort!