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"not the type of hotel we normally stay in "

"Friendly staff"

"A lovely clean hotel with friendly, helpful staff"

"Poor quality stay for the money. No safe, terrible hairdryer, 1 hand towel (2 guests) and a shower that soaked the bathroom, saturating the remaining towels. Balconies were accessible from adjoining rooms too which did not feel overly safe. On the plus side the breakfast was nice and they had a smart tv which we could actually watch Netflix on (more hotels need to do this). "

"I paid more than my colleague for my two night stay. He had full pool and gym access whereas I did not have any access to either. They asked me for another 50 euro if I wanted a swim. Reception staff were rude and dismissive."

"Easy to find and park. A bit confusing to use the mobile phone key, since we need a paper key for the elevator. Comfortable beds and great shower. The view is spectacular!"

"Lovely spacious modern clean room with great mountain views"

"The room was clean, exactly how I expected to be. Beautiful view from the balcony "

"This hotel is not a four star hotel. It is aged but most importantly lacks any show of being well managed. Everything has to be asked for (no third bed in room on arrival despite booking triple occupancy then no towels). The staff did not even put a refuse bin the room or a liner in the lavatory bin. Daily confusion over a table for breakfast was frustrating. Beware the layout as some builinga a considerable way from each other. Brand is a fabulous village, the Walliserhoff is not a fabulous institution. "