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The room wae okay, the resraurant very good, but I was very disappointed that there was no cable tv. Just an app for movies and old tv shows. I had to go out to a bar to watch that evening's Maple Leaf hockey game. Not good.
Scot
Stayed 1 night in Mar 2024
Response from Jane on 25 Apr 2024
Hi Scot, we are sorry that your stay in one of our standard/basic rooms did not meet your expectations. We do let our guests know that our tvs are set up with Netflix and not cable on our website, upon check in as well as in the information binder located in each room. That being said, our tvs are able to get some live channels as well so while we are not 100% sure you could have watched the hockey, there was a chance. We are glad that you were at least able to see the game at one of our local bars within waking distance to the Inn.
Thank you for your review. We are so happy to hear that you enjoyed your stay. Thank you for choosing Inn at the Falls, and we hope to see you again some time.
I loved staying at this property, the views and the Inn itself are just Beautiful.
If you love the old style homes and a beautiful area to walk around and dine. This is the place.
stephanie
Stayed 1 night in Apr 2024
Response from Jane on 25 Apr 2024
Thank you for your kind word. We are so happy to hear that you enjoyed your stay. Thank you for choosing Inn at the Falls, and we hope to see you again some time.
Thank you for your review. We are so happy to hear that you enjoyed your stay. Thank you for choosing Inn at the Falls, and we hope to see you again some time.
Thank you for your review. We are so happy to hear that you enjoyed your stay. Thank you for choosing Inn at the Falls, and we hope to see you again some time.
Thank you for your review. We are so happy to hear that you enjoyed your stay. Thank you for choosing Inn at the Falls, and we hope to see you again some time.
A very pleasant stay. The room was very comfortable, king size bed, warm and cozy. Staff professional and accommodating. Delicious complimentary breakfast. Looking forward to my next stay later in the year. KCQ
Katherine
Stayed 2 nights in Mar 2024
Response from Jane on 25 Apr 2024
Thank you for your kind words. We are so happy to hear that you enjoyed your stay. Thank you for choosing Inn at the Falls, and we look forward to your return.
We loved the picturesque view of the falls from our room. The homemade chocolate chip cookies at the reception desk were also a most appreciated added bonus. We’ll definitely stay at The Inn at the Falls again.
Kris
Stayed 1 night in Mar 2024
Response from Jane on 25 Apr 2024
Thank you for your kind words Kris. We are so happy to hear that you enjoyed your stay. You were definitely here at the right time for the bonus homemade cookie. Thank you for choosing Inn at the Falls, and we look forwarding to having you back again.
Thank you for your review. We are so happy to hear that you enjoyed your stay. If you reach out to our reservations desk and let us know how we can do better, your feedback will help us improve guest experience. Thank you for choosing Inn at the Falls, and we hope to see you again some time.
Great location centre of town. I am sure it is lovely setting in summer beside the river. Helpful check in as one of our travel group could not manage stairs to their room so they were upgraded to a main floor room.
Mac
Stayed 1 night in Mar 2024
Response from Jane on 15 Mar 2024
Thank you for your review. We are so glad you enjoyed your stay. You should definitely come back and stay in the summer. It's fabulous and so much to do in Muskoka.
We stayed for three nights, because of the feel of being in a small cottage. The view was amazing , staff is friendly, room is clean and fresh. We have only good things to say about this place and will highly recommend it
Annemarie
Stayed 2 nights in Feb 2024
Response from Jane on 15 Mar 2024
Thank you so much for your kind review. We are so glad you enjoyed your stay.
10/10 Excellent
Nicole
29 Feb 2024
Liked: Cleanliness, staff & service
Nicole
Stayed 1 night in Feb 2024
Response from Jane on 15 Mar 2024
Thank you for your review. We are so glad you enjoyed your stay.
8/10 Good
Fred
Travelled with family
26 Feb 2024
M
Fred
Stayed 2 nights in Feb 2024
Response from Jane on 15 Mar 2024
Thank you for your review. We are so glad you enjoyed your stay.
Small room, small bathroom (in slight disrepair). Carpeted room is a bad idea when its snowing - suitcases, boots all drenched the carpet. Fabulous view from room and breakfast area. Breakfast itself very functional, only hot item was coffee and hot water. Not friendly. Inconvenient parking.
Thank you for your kind words. We are glad to hear you enjoyed your stay. We look forward to having you back some day.
8/10 Good
Janice
Travelled with partner
2 Feb 2024
Liked: Cleanliness, staff & service
The setting of the inn just at the edge of the old part of town is great! The view of the river is nice.
"Superior" room in the Mews is average - needs an updated/renovated bathroom. Walls are very thin in the Mews. Next time we will get Premium room.
Restaurant Basilica's was excellent.
Janice
Stayed 1 night in Feb 2024
Response from Jane on 8 Feb 2024
We are glad to hear that you enjoyed your stay. The owners purchased the Inn in February of 2020 and have been renovating every since. All rooms were initially renovated and we now we are working through further upgrades to the rooms. I'm sure you can appreciate renovations are an ongoing process.We are glad to hear that you enjoyed our on-site Italian restaurant as well. We look forward to having you stay with us again some time.
Very nice staff. Rooms are nice but easy to hear you neighbours as its an old house. But great stay
Dion
Stayed 1 night in Jan 2024
Response from Jane on 8 Feb 2024
Nice shot of the Falls. We are happy to hear you enjoyed your stay. Yes, our boutique Inn was originally a victorian home built in 1876, which, along with lots of warmth and charm, does bring challenges as well. We don't receive a lot of complaints though so perhaps you had particularly noisy neighbours that day. Thank you for choosing Inn at the Falls.
We are happy you enjoyed your stay. Without feedback, we are not sure how your stay could have been better. We do strive for a positive guest experience and would welcome any feedback to help us improve.We hope you will come and stay with us again some time.
The property location is excellent, we got river facing rooms with great views. The staff and service was great too. Limited choices in dining and the continental breakfast had the least amount choices, some bread, jams, yogurt and fruit... Would definitely would've gone for more stars if not for the limited dining options.
Prajakta
Stayed 1 night in Dec 2023
Response from Jane on 7 Feb 2024
Thank you for your feedback. I can't speak for the Italian restaurant, however, I do know they have a good selection of dinner options. I'm sorry, you found it limiting. As for our complimentary continental breakfast, I'm sorry you weren't able to find anything among our offerings of cereals, granola bars, fruit, bagels, croissants, muffins or pastries, yogurts, milk, cream, almond milk, juice, tea and coffee. Do you have any suggestions of other items you would have liked?We are happy to hear that you otherwise enjoyed your stay though and thank you for choosing Inn at the Falls.
My daughter and I stay at Inn at the Falls was great! The area was quiet the staff was all friendly and went the extra mile to ensure your stay was comfortably. It is a nice cozy spot to stay at and also walking distance to many stores and restaurants if you are not driving.
Ruth
Stayed 2 nights in Oct 2023
Response from Jane on 17 Nov 2023
We are so glad you enjoyed your stay. Thank you for choosing Inn at the Falls.