2/10 Teruk
Tomislav
Mengembara bersama keluarga
26 Apr 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Despite its remote location-which already poses a challenge for travelers-the hotel environment was unwelcoming and uncomfortable from the outset. Upon arrival, groups of truck drivers were openly drinking beer at the entrance, and another individual was seen sitting on the parking pavement, leaning against the building in a concerning state. This did little to inspire confidence in the establishment’s standards or safety.
The check-in process was frustratingly slow, exacerbated by indifferent and unhelpful customer service. Basic amenities were severely lacking; astonishingly, the hotel had only six bottles of water available for purchase.
The condition of the room was unacceptable. The bathroom was not only outdated but also visibly dirty. Most distressing was the pervasive smell of sewage, the source of which could not be identified. Rather than addressing the underlying issue, staff attempted to mask the odor with an overwhelming amount of artificial fragrance in the closets. This unpleasant combination of sewage and perfume made it impossible to get a restful night’s sleep.
Overall, the experience was deeply disappointing, and significant improvements are needed in cleanliness, service, and general upkeep.
It is also quite noisy area.
I can’t understand good reviews, this is probably the worst hotel we have ever been.
In a nutshell - AVOID!!!
Tomislav
Menginap 1 malam pada Apr 2025