Kailing,I am very sorry to hear about your experience. While I cannot guarantee anything, please give us a call if you choose to give us another chance and we will do our best to get you onto a high floor.

Thank you for staying with us Beverly, we hope to see you again soon.

Thank you for staying with us Nicole and for your words of advice for our property, we hope to see you again soon and hope to have your concerns addressed by then.

Thank you so much for your warm (literally) comments and for staying with us. We very much appreciate your understanding during that situation and I am so glad to hear we were able to still make you feel comfortable. We look forward to seeing you again on your next stay!

We are so sorry about the experience you had. Unfortunately this situation was out of our control. Please let us know if there is anything we can do to help.

Thank you for staying with us Lena, we hope to see you again soon.

Thank you for staying with us Mandy. We hope to see you again soon

Thank you for staying with us Lisa. We would love to welcome you again, please speak with us at the front desk if you do and we will make sure everything is as perfect as possible

Thank you for staying with us Heather! We hope to see you again soon.

Thank you for staying with us, Claudia. We look forward to seeing you again!

Thank you for staying with us Dimitris! We hope to see you again soon.

Thank you for staying with us Ediri! We hope to see you again soon.

Thank you for the review, Paula. We're glad you enjoyed your stay. See you next time!

Thank you for the review. We're glad you enjoyed your stay. See you next time!

Thank you for staying with us and for letting us know about your stay. I am sorry to hear about your experience, we will work towards making this experience better. If you give us the chance again we would love to welcome you again.

Thank you for staying with us, Volodymyr. We look forward to seeing you again!

Thank you for the review, Lawrence. We're glad you enjoyed your stay. See you next time!

Thank you for your positive review, Celia. We hope to see you again next time you are in Boulder!

Thank you for the review, Jacob. We're glad you enjoyed your stay. See you next time!

Thanks for your review, Robert! We're glad to see you were able to enjoy some of the many amenities right here by the hotel. We hope to see you again soon!

Thank you for your review, Leeann. We so happy to see you enjoyed your stay with us. See you next time!

¡Gracias! Nos alegra que haya disfrutado de su estancia. ¡Hasta la próxima!

Thank you for your feedback. We are so happy to see you enjoyed your stay. See you next time!

Glad to see you enjoyed your stay with us, Katie. We hope to see you again soon!

Thank you for the review, Haoxuan. We're glad you enjoyed your stay. See you next time!

We're glad you enjoyed your stay with us, Teresa. We look forward to seeing you again soon!

Glad to see you enjoyed your stay with us, Satsuki. We hope to see you again soon!

We're so glad to hear you enjoyed your stay, Heidi! We look forward to having you back very soon!

Thanks Melissa! Glad to see you enjoyed your stay with us. See you next time!

Glad to see you enjoyed your stay, Amanda. We look forward to seeing you again soon!

Thank you for your feedback, Prima! We're happy to hear you enjoyed your stay with us and had a pleasant experience. We also appreciate your feedback regarding food service and will be sure to pass that along to our team. We hope to see you again soon!

Thank you for taking time to review our property, Christopher. We appreciate your feedback and will continue to challenge our staff to acknowledge each of our valued Honors members. We hope to see you again next time you are in Boulder!

Thank you for taking time to leave us a review. We're happy to see you enjoyed your time with us. See you next time!

Thanks for the positive review Richard! Glad you enjoyed your stay with us.