Terrace/patio

Reviews of Discovery Parks - Kalgoorlie Goldfields

3 out of 5
Discovery Parks - Kalgoorlie Goldfields
286 Burt Street, Boulder, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 344 reviews" "
Rating 8 - Good. 133 out of 344 reviews" "
Rating 6 - Okay. 22 out of 344 reviews" "
Rating 4 - Poor. 14 out of 344 reviews" "
Rating 2 - Terrible. 6 out of 344 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable beds.
Stayed 2 nights in Feb 2024

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Jo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware this property allows smoking around the pool area. There was cigarette smoke blowing over the pool every time we went to use it, which ensured the pool wasn’t child or non-smoker friendly. Same with sitting on cabin deck. Smoking and non-smoking sections of the park would at least allow non-smokers to enjoy the deck of their cabin. We witnessed police attending by the property gates. We received daily text reminders to lock up cabin, valuables and vehicles. Didn’t feel like a safe area.
Stayed 2 nights in Jan 2024
Response from Reception on 14 Mar 2024
Good Afternoon Jo,Thanks so much for your feedback.We are sorry you have this experience at our park. smoking is not allowed in our pool area and signage is in place, whilst every effort is taken to ensure guests adhere to this, some guests have obviously not abided by the rules. As we cannot watch the pool area at all times due to other work requirements, we rely on customer feedback such as yours to address these problems. I ask that in future if you stay with us or any other discovery park that if this happens again that you please inform reception staff immediately at the time of incidence to be able to ensure your ability to use the facilities in a smoke free environment. whilst all cabins are smoke free inside, We cannot police people smoking outside of them. Since we have had our Security gates in place the incidents within the park have dropped by 80 percent but we do have a duty of care to send out daily adhoc saftey reminders for when reception or management feel the need. All rural towns have this same policy.We hope you to see you back in the park. Yours sincerely Discovery Parks

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Stacy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, staff was awesome and friendly, my family and i enjoyed our stay. Thank you
Stayed 1 night in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and convenient
Stayed 1 night in Nov 2023

8/10 Good

PHIL

Business traveller
Liked: Cleanliness, staff & service
Maintenance could be kept up more.
Stayed 2 nights in Oct 2023

8/10 Good

Deb, Kings Langley

Travelled with partner
Liked: Staff & service, amenities
the park itself is great. good access to town. Lovely pool and good facilities for BBQ and laundry etc. Unfortunately our cabin must have been an older one ?? it smelled of stale cigarettes we tried airing it but each time we went out and returned? not nice. while it was clean on the surface, the curtains had holes in them and probably contributed to the cigarette smell and the gas cook top had only 1 jet that worked. There are signs asking you to conserve water, yet the bathroom sink tap could not be stopped from running, not dripping, the shower taps needed some muscle but with force could be stopped. Didn't ruin our stay but I feel they have better cabins than we experienced.
Stayed 3 nights in Sep 2023

8/10 Good

Paul

Liked: Staff & service
All good
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked at short notice and arrived after the office was shut. There was an envelope with all my info inside and the car park manager came out to see that I was ok getting in. The unit was clean and there was undercover parking for my motorcycle. Great stuff. Thanks.
Stayed 1 night in Sep 2023

10/10 Excellent

Fouad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
traveler
It was nice and comfortable to spend a 3 nights
Stayed 2 nights in Sep 2023

10/10 Excellent

Rod

Stayed 1 night in Jul 2023

10/10 Excellent

Lane

Stayed 2 nights in May 2023

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable Stay Good facilities Helpful friendly Staff
Stayed 3 nights in Jun 2023

2/10 Terrible

Lourdes

Stayed 2 nights in Apr 2023

10/10 Excellent

Rich

Stayed 1 night in Apr 2023

6/10 Okay

Pat

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023

8/10 Good

Adam

Stayed 1 night in Mar 2023

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Stayed 3 nights in Oct 2022

8/10 Good

geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
family friendly
Stayed 3 nights in Sep 2022

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful staff, clean cabin and parking available for 4 wheel drive with trailer and small staff.
Stayed 1 night in Sep 2022

4/10 Poor

David de Kock, Merredin

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Kitchen sink was full of dirty crockery and cutlery. Dirty pots on hot plate. Fridge messy with split milk. Floor gritty. But bed was made and bathroom clean.
Stayed 3 nights in Sep 2022

2/10 Terrible

Mandy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was not ready for 1 1/2 hrs after check in and it was filthy
Stayed 3 nights in Sep 2022

8/10 Good

Jason

Liked: Cleanliness, staff & service
Great
Stayed 3 nights in Aug 2022

8/10 Good

C G

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Surprisingly good
Stayed 1 night in Jul 2022

10/10 Excellent

Karen

Stayed 1 night in May 2022

6/10 Okay

David

Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service
The pool was fantastic and the kids loved it. Other than that accommodation was not good at all! It started off with us having to wait until 5.30 before our room was ready although check in is at 2! After a long 8 hour drive and the heat it wasn’t a good start but they allowed my kids to go in the pool while we waited! Then we get to the room which was not exactly the cleanest, they decided they couldn’t be bothered making one of the beds at all! shower head would not work and they couldn’t fix it until the next day so we had to have cold showers in the dark near the reception as the hot water didn’t work and the light stayed off. We then had to shower in the cold water the next morning because we needed to leave for a competition early the next morning! Thankfully the shower was fixed the next day! Fridge was not cold at all except the freezer and had to put our car fridge and use ice in eskies to keep our food cold. No sharp knives to cut anything and missing cutlery ! Considering the amount of money it cost us to stay in this lovely room I am not impressed. 5 star dollars for 2.5 star facility! If I was able to change locations I would have. I was not the only one not happy this week and we really should have been refunded our money or Atleast some of it! I would never stay here again and I would never recommend it to anyone!!
Stayed 3 nights in Jan 2022

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great communication regarding out of hours check in well equipped room
Stayed 4 nights in Nov 2021

6/10 Okay

Martinus

Business traveller
Liked: Staff & service
Clean the dust out of the cupboard drawers please
Stayed 6 nights in Oct 2021

8/10 Good

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was pretty good and had everything we needed.
Stayed 3 nights in Sep 2021

8/10 Good

Ginelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy to find, great location. Clean and tidy
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a week in Kalgorlie in an older style cabin. It had everything we needed oven, stove, microwave and air con with heater. Playground located just behind the fence and a swimming pool. Very clean and tidy and quiet. Great place to stay for singles, couples, family and elderly. Boulder is 5 mins and Hannan st 10 mins drive. Great staff, very friendly and knowledgable about the area and tourist attractions. Would stay there again!
Stayed 6 nights in Jul 2021
Response from Park Manager on 19 Jul 2021
G’day expedia user, thanks for staying with us at Discovery Parks - Kalgoorlie. We’re over the moon to know you had an awesome stay with us and found the location ideal! We look forward to seeing you next time to enjoy it all over again. Thanks for taking the time to provide your review. Kind Regards, the Discovery Parks team.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect for our work accomodation. Nice to stay and cheap..
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the price, plain basic Donger not ideal
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Loved the cabin but it needed work -linen was clean and inviting -the walls needed revarnishing as the current varnish is falling off the walls. We also dropped something under the bed and not sure when it last saw a vacuum.
Stayed 3 nights in Apr 2021
Response from Teagan on 15 Apr 2021
G’day there, thanks for joining us at Discovery Parks - Kalgoorlie and leaving your comments. We’re sorry you found the cabin needed some TLC, we'll be sure to let our management team know as well as follow up with our housekeeping team on tidying up under the bed. We are pleased you liked your stay regardless and hope to have you over again. Kind Regards, the Discovery Parks team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the whole park was in great condition and well maintained. Comfy bed, hot showers, clean and the reception staff were excellent.
Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable accomodation Perfect for family of four Air con was great Staff very friendly and hassle free arrival and departure Many thanks
Stayed 3 nights in Apr 2021
Response from Discovery Parks team on 7 Apr 2021
G’day, thanks for taking the time to leave your wonderful words! We always aim to provide an awesome holiday for all of our guests and are so pleased to know we got it right. We hope to have you over again, sooner rather than later! Kind Regards, the Discovery Parks team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The regulars/locals and staff are very friendly kind and helpful.
Stayed 2 nights in Jan 2021
Response from Discovery Parks team on 31 Jan 2021
G’day, thanks for staying with us at Discovery Parks - Kalgoorlie. We’re so happy to read you loved your stay with us and are especially glad you found our staff to be helpful during your time in our park. We’ll be sure to pass your comments on to management! Thank you for taking the time to provide your feedback. We look forward to having you over again soon. Kind Regards, the Discovery Parks team.

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2021

4/10 Poor

Verified traveller

Travelled with pets
Liked: Cleanliness
Was close to the city. However they advertise pet friendly when the only thing that seemed per friendly was them staying in the car
Stayed 2 nights in Dec 2020
Response from Teagan on 30 Dec 2020
Hi there, thanks for staying with us at Discovery Parks - Kalgoorlie Goldfields. We're sorry to read you didn't love your stay with us. Please feel free to reach out with further info around the pet-friendly stay. We appreciate you taking the time to provide your feedback. We hope to welcome you back again soon. Kind Regards, the Discovery Parks team.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020

10/10 Excellent

Anita, Perth

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in an economy suite, with bathroom, air con, microwave, which I required and found satisfactory, as a single traveller. Used the local bus frequently to and from Kalgoorlie.
Stayed 9 nights in Oct 2020
Response from Taylor on 26 Oct 2020
G’Day Anita, thanks for staying with us at DHP Kalgoorlie and taking 5 to provide your kind words about out suites. We’re stoked that your stay with us was 5-Stars! We can’t wait to have you over again soon. Kind Regards, the Discovery Parks team.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Check in was great. Friendly manager. Floor was dirty, one bed was unmade. Toaster broken. Rooms could do with a revamp.
Stayed 3 nights in Oct 2020
Response from Taylor on 6 Oct 2020
Hi there, thanks for taking the time to provide us with your feedback. We’re so sorry about the state you found some areas of your cabin in and please know your comments have been followed up directly with the team to action. Please know all our amenities are cleaned, but our procedures will be double checked to ensure our guests’ wellbeing. Kind Regards, the Discovery Parks team.

8/10 Good

Samuel

Travelled with family
Liked: Room comfort
Quirky & fairly comfortable
We had a standard cabin & it was quirky & fairly comfortable. It could have been a little cleaner and the extremely cold drafts coming in from around the windows were a real problem, but the air con worked well for heating. Definitely in need of some modernising and a spruce up, however would stay there again & nice for a few days away.
Stayed 4 nights in Jul 2020
Response from Teagan on 22 Jul 2020
Hi Samuel, thanks for staying with us at Discovery Parks - Kalgoorlie and taking 5 to provide your feedback. We're sorry to read there were some troubles with your cabin! We'll be sure to follow up the draft. We're glad the heater was able to keep you warm. We do hope to welcome you back again soon! Kind Regards, the Discovery Parks team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 3 nights in Apr 2020

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Always accommodating
Stayed 9 nights in Feb 2020
Response from Guest Relations Manager on 3 Mar 2020
Hi Aaron, thanks for taking the time to leave your review after staying with us at Discovery Parks - Kalgoorlie Goldfields. We're so glad to read that our friendly park team are always accommodation, it's our pleasure hosting you and we hope to see you again soon. Kind Regards, the Discovery Parks team.