Bota Spa Hotels

"The hotel seems to be designed for couple getaways. As a solo business traveler I felt awkward and was given a room right by the check-in counter. The biggest issue I faced was at checkout when 4-5 staff descended on the room to 'check' it and a couple minutes later a young man came out waving the white bed-sheet showing me a blue marker stain! I travel a lot and I don't remember ever taking a marker to bed! They were trying to extract an extorted 'tip' I guess because as soon as I took a serious tone with the man at the desk and mentioned I will recount all this in a review, they started apologizing for the 'confusion.' Also, there was another room next to mine near the entrance lobby and there was a couple staying there. I could hear them talk late into the night, the soundproofing leaves much to be desired."

"Compliments for Reception Staff Jannah, Jagjeet and Housekeeping Team : Dear Management of AC Hotels by Marriott Ipoh, I would like to express my sincere appreciation for the outstanding service provided during my recent stay at your hotel, from 16th January to 18th January. A special thank you to Jannah at the reception for her warm welcome, professionalism, and attentiveness. She was courteous, efficient, and always ready to assist with a genuine smile, which made the check-in and overall experience truly pleasant. Also a big thank you to Jagjeet for placing the slice of birthday cake in our room so that i may surprise my best friend on her birthday! I would also like to commend the housekeeping team for the birthday decorations as well as maintaining the room in impeccable condition. The cleanliness, attention to detail, and consistency throughout my stay did not go unnoticed and greatly enhanced my comfort. Please extend my gratitude to Jannah, Jagjeet, and the entire housekeeping team for their dedication and excellent service. They are a true credit to AC Hotels by Marriott Ipoh. Thank you once again for a wonderful experience. Zuleeyantee Suri Warm regards,"