Exterior
Check availability

Reviews of Residence Inn Boston Needham

3 out of 5
Residence Inn Boston Needham
80 B Street, Needham, MA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1001 reviews" "
Rating 8 - Good. 267 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Travelled with family and small children
The staff were very helpful and the breakfast was a nice addition. The room was a bit run down- couch cushions torn, bathroom sink clogged, and shampoo rack ripped off the wall.
Stayed 1 night in Apr 2024
Response from Residence Inn Needham on 3 May 2024
Thank you for your feedback.

10/10 Excellent

Dana

Business traveller
Liked: Amenities
Excellent front desk service even at 12:30 at night! Room clean and comfortable.
Stayed 1 night in Apr 2024
Response from Residence Inn Needham on 27 Apr 2024
Thank you for providing feedback!

2/10 Terrible

Keyaura, Inkster

Stayed 1 night in Mar 2024
Response from Residence Inn Needham on 24 Apr 2024
Thank you for taking time to provide feedback.

6/10 Okay

Nicole

Travelled with partner
Disliked: Staff & service
Average stay, surprised there were no ice machine on floors. Bathroom not very clean. $6 for a bottle of water from the hotel shop.
Stayed 1 night in Apr 2024
Response from Residence Inn Needham on 22 Apr 2024
Thank you for taking time to provide feedback.

10/10 Excellent

Cogan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, staff and convenience
Stayed 1 night in Apr 2024
Response from Residence Inn Needham on 22 Apr 2024
Thank you for taking time to provide feedback.

8/10 Good

ANASTASIOS

Stayed 7 nights in Mar 2024
Response from Residence Inn Needham on 17 Apr 2024
Thank you for taking time to provide feedback.

10/10 Excellent

Jason Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and great staff
Stayed 2 nights in Mar 2024
Response from Residence Inn Needham on 13 Mar 2024
Thank you for taking time to provide feedback.

6/10 Okay

FENQIN

Stayed 2 nights in Mar 2024
Response from Residence Inn Needham on 29 Mar 2024
Thank you for taking time to provide feedback.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Gggg
Stayed 2 nights in Mar 2024
Response from Residence Inn Needham on 5 Mar 2024
Thank you for taking time to provide feedback.

8/10 Good

Anthony

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Residence Inn Needham on 6 Feb 2024
Thank you for taking time to provide feedback.

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spotless. Without transportation or an in-house restaurant, dining was a problem.
Stayed 2 nights in Dec 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location, did not like the parking cost of $10 per day.....liked the Free Breakfast and the friendly staff, did not like the pool or workout area......both too small for the amount of people wanting to use them. We had to ask to have our room cleaned, otherwise, we got coffee and a trash liner with towel left outside the door of the room??
Stayed 6 nights in Nov 2023
Response from Residence Inn Needham on 30 Nov 2023
Thank you for your feedback.

8/10 Good

Heike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Residence Inn Needham on 13 Nov 2023
Thank you for taking time to provide feedback.

4/10 Poor

Catherine

Stayed 1 night in Nov 2023
Response from Residence Inn Needham on 7 Nov 2023
Thank you for taking time to provide feedback.

8/10 Good

Mary

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was terrific! The only problem was that there is mold in the shower on the shower door track that needs to be cleaned.
Stayed 1 night in Oct 2023
Response from Residence Inn Needham on 20 Oct 2023
Thank you for taking time to provide feedback.

6/10 Okay

Heather

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Needham is about 20 min outside of Boston. It’s a growing area with a lot of shops and restaurants. The negative is that they all close early. There are only a few places open if you want to grab a late dinner or drink. The hotel is nice. My rating on cleanliness is because there was hair from a previous guest in the shower and our bedding didn’t smell clean. It didn’t smell dirty but didn’t have that crisp fresh smell. On our future trips to Boston, we will stay closer in.
Stayed 3 nights in Oct 2023
Response from Residence Inn Needham on 16 Oct 2023
Thank you for taking time to provide feedback.

10/10 Excellent

sabrina

Stayed 4 nights in Oct 2023
Response from Residence Inn Needham on 31 Oct 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Residence Inn Needham on 27 Sept 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Residence Inn Needham on 19 Sept 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At night the lights from coca cola center on front where a bit challenging with the curtains
Stayed 5 nights in Sep 2023
Response from Residence Inn Needham on 18 Sept 2023
Thank you for taking time to provide feedback.

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Residence Inn Needham on 18 Sept 2023
Thank you for taking time to provide feedback.

10/10 Excellent

GINA

Stayed 1 night in Sep 2023
Response from Residence Inn Needham on 18 Sept 2023
Thank you for taking time to provide feedback.

8/10 Good

Alyssa

Stayed 1 night in Sep 2023
Response from Residence Inn Needham on 13 Sept 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Annamarie

Travelled with group
Liked: Amenities
Clean, quiet, and reasonably priced.
Stayed 1 night in Sep 2023
Response from Residence Inn Needham on 12 Sept 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Residence Inn Needham on 5 Sept 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
Exellent sevice, care and cleanliness. we arrived at 3;00 am due a delay in our flight and the attention at that time was extraordinary and friendly, the place was very comfortable, the breakfast was great and the workers too. really. definitely is now in my lis of best hotels
Stayed 2 nights in Aug 2023
Response from Residence Inn Needham on 21 Aug 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Myra

Stayed 1 night in Aug 2023
Response from Residence Inn Needham on 5 Sept 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast Had to pay for parking
Stayed 2 nights in Aug 2023
Response from Residence Inn Needham on 14 Aug 2023
Thank you for taking time to provide feedback.

10/10 Excellent

vlad

Stayed 1 night in Aug 2023
Response from Residence Inn Needham on 5 Sept 2023
Thank you for taking time to provide feedback

10/10 Excellent

Thomas, Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept
Stayed 1 night in Aug 2023
Response from Residence Inn Needham on 8 Aug 2023
Thank you for taking time to provide feedback.

8/10 Good

Donn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why pay to park???
No Bonvoy points! Didn’t know that. $10 parking for crappy suburban location. Don’t recall seeing that when I booked. Excellent breakfast!
Stayed 1 night in Aug 2023
Response from Residence Inn Needham on 7 Aug 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Residence Inn Needham on 2 Aug 2023
Thank you for taking time to provide feedback!

6/10 Okay

Joel

Business traveller
Liked: Cleanliness
I chose this property due to its proximity to our office. The staff was nice enough but not super helpful. The internet was dreadful with its terribleness, surprisingly topped by the breakfast they offer. Learning that they do not clean your room daily was a surprise. This hotel is in desperate need of a technology refresh.
Stayed 4 nights in Jul 2023
Response from Residence Inn Needham on 17 Jul 2023
Thank you for taking time to provide feedback. We will share your comments with the management team.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The Best Sleep I have had during this vacation. Great Beds!!
Stayed 2 nights in Jul 2023
Response from Residence Inn Needham on 11 Jul 2023
Thank you for taking time to provide feedback!

8/10 Good

Sue

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good rate and excellent breakfast. ce maker did not work in room refrigerator
Stayed 3 nights in Jun 2023
Response from Residence Inn Needham on 26 Jun 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Elizabeth

Stayed 4 nights in Jun 2023
Response from Residence Inn Needham on 10 Jul 2023
Thank you for taking time to provide feedback

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably best option in Needham
Spacious rooms though no restaurant or bar
Stayed 4 nights in Jun 2023
Response from Residence Inn Needham on 19 Jun 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decent. Good rooms, complimentary breakfast, which worked well for us. We were told house cleaners would come every third day, but no one came during our six day stay. That was OK. We needed to ask for soap and other supplies at the front desk a couple of times.
Stayed 6 nights in May 2023
Response from Residence Inn Needham on 6 Jun 2023
Thank you for taking time to provide feedback.

6/10 Okay

Lori

Liked: Staff & service
Disliked: Cleanliness, room comfort
There was a terrible odor in the lobby when we were there. The bed was extremely uncomfortable. The bathroom sink drained so slow that when you washed your hands the sink filled up with water.
Stayed 3 nights in May 2023
Response from Residence Inn Needham on 25 May 2023
Thank you for your feedback. We will share your comments with the team.

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property condition ragged and tired. Room furniture scratched and dinged. Bathroom fixtures loose and sink slow drain. Limited housekeeping service and not attentive. Staff just going through the motions except for the young lady tending breakfast. She was working alone hard with a full house and kept a very pleasant personality. Bar closed and desk clerk blamed on Covid. Bad excuse.
Stayed 4 nights in May 2023
Response from Residence Inn Needham on 22 May 2023
Thank you for taking time to provide feedback.

6/10 Okay

linda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location for Olin and Babson. The property needs a facelift.
Stayed 2 nights in May 2023
Response from Residence Inn Needham on 7 Nov 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Angela

Stayed 2 nights in May 2023
Response from Residence Inn Needham on 1 Jun 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Jieling, Brighton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and good service.
Stayed 2 nights in Apr 2023
Response from Residence Inn Needham on 9 May 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Inessa

Stayed 1 night in Apr 2023
Response from Residence Inn Needham on 17 May 2023
Thank you for your feedback.

8/10 Good

Jaime

Stayed 1 night in Apr 2023
Response from Residence Inn Needham on 24 Apr 2023
Thank you for providing feedback!

10/10 Excellent

JINYOUNG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2023
Response from Residence Inn Needham on 21 Apr 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel with great rooms. Complimentary breakfast was a bonus. Half hour walk to train station so need for a car or taxi.
Stayed 2 nights in Apr 2023
Response from Residence Inn Needham on 19 Apr 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Stay
Stayed 1 night in Apr 2023
Response from Residence Inn Needham on 14 Apr 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Residence Inn Needham on 10 Apr 2023
Thank you for taking time to provide feedback.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Residence Inn Needham on 10 Apr 2023
Thank you for taking time to provide feedback.