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Really good hostel and nice roommate. However something wrong with the conditioner, making really weird loud sound at night.
Ruoyu
Stayed 2 nights in Mar 2024
Response from HI Boston on 26 Mar 2024
HI Ruoyu!Thank you for your feedback regarding your stay with us here at HI Boston. We love that you were able to make new acquaintances with fellow travelers! We have made our facilities team aware of the noise coming from the air conditioner to ensure it is repaired in a timely manner so that future travelers will not have the same experience. We look forward to welcoming you back during your next journey through Boston!!
HI Javier!Thank you for taking a moment to provide us with your feedback regarding your stay here at HI Boston!
10/10 Excellent
Lan
19 Mar 2024
Lan
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Thanks so much for your feedback Lan, we are looking forward to seeing you in the future.
4/10 Poor
Shadi
18 Mar 2024
Disliked: Property conditions & facilities
Shadi
Stayed 4 nights in Mar 2024
Response from HI Boston on 19 Mar 2024
HI Shadi!We are so sad to hear about your experience. If you are able to provide us with any details, we would love to have an opportunity to hear them. We strive to exceed all of our travelers expectations always whether they are on their way, already here, or long gone.
The staff were so helpful and lovely! The rooms were great as well, it didn’t feel cramped and everyone had their own space
Renee
Stayed 3 nights in Mar 2024
Response from HI Boston on 19 Mar 2024
HI Renee!We are so pleased you chose HI Boston for your travels. It is great to hear about our amazing staff and how you enjoyed the great space available in the rooms. With 4 bed, 6 bed, 8 bed dorms and even private rooms - HI Boston offers space to accommodate nearly every travelers comfort level. We look forward to welcoming you back during your next journey through Boston!
This is a reasonable alternative to expensive hotels.
Halle
Stayed 3 nights in Mar 2024
Response from HI Boston on 8 Mar 2024
HI Halle!Thank you for taking a few moments out of your busy schedule to respond to our survey. Your input is critical to how we move forward in ensuring that we continue to exceed our travelers expectations. We look forward to hosting you again during your next travels through Boston!
HI Felix! We are so happy you chose HI Boston to stay at during your adventures around our town. We look forward to hosting you when you return to Boston in the future!
Way better than I expected! Free breakfast, clean, great location and met awesome people. Loved the free events they offered too :)
Stephanie
Stayed 5 nights in Feb 2024
Response from HI Boston on 26 Feb 2024
HI Stephanie! We are so excited to hear about your experience here at HI Boston. We are passionate about our travelers and maximizing their adventures during their stay here. We look forward to welcoming you back during your next adventures throughout our amazing city!
So central to sights and public transportation options, and staff were very friendly and helpful. First time staying in a hostel and would definitely do again!
John
Stayed 3 nights in Feb 2024
Response from HI Boston on 27 Feb 2024
HI John! We are so thrilled you chose HI Boston as your first hostelling experience. With our super central location in Boston we offer a great home base for all of your explorations around our historic town. We strive to exceed your expectations and look forward to welcoming you back during your next venture!
It’s located in a good area near to many important places. They provide you towels, cover for night and breakfast with different options. The day I was there they had a movie night. Confortable beds. Clean bathroom. I think it’s perfect if you travel alone and need to stay cheap. The only “downside” is that I didn’t find private rooms, maybe I just didn’t search enough. Anyways, I really don’t mind sleeping with more people. If that’s your case you found the perfect place.
Jose
Stayed 1 night in Jan 2024
Response from HI Boston on 5 Feb 2024
HI Jose! We are so pleased to hear that you enjoyed your stay with us! We do offer Private Suites with great views, private ensuites, queen size beds and televisions that sell out quick!
Hi Jinhan! We are so sorry to hear that your stay was noisy from snores. We strive to ensure all of our guests are comfortable in each of our available room styles, whether chosing an 8, 6, or 4 person room, or even one of our private rooms!
I really enjoyed staying at HI-Boston, it was a great safe place. My only note on not all five stars would be the staff. Overall, they were very pleasant, one night of my stay however, they just very short and kind of rude to basic questions. Seemed very judgmental. Either way, I still enjoyed my stay.
Ian
Stayed 2 nights in Dec 2023
Response from HI Boston on 5 Feb 2024
HI Ian! We are so pleased that you enjoyed your stay with us here at HI Boston. We work hard to ensure every guest is met with a positive experience and work hard to correct any experience where your expectations were not exceeded. We look forward to welcoming you back!
Great location in Chinatown, close to the major attractions and in a very walkable area. Lots of dining and take out options around the hostel. The breakfast is included and copious with various types of breads and bagels spreads, cereals, yoghurt, and coffee/tea. The common areas/kitchen have plenty of spaces to sit. The rooms were clean and spacious. The layout of the bunk beds ensures some privacy as they are all against the same side of the wall. There is a bathroom within the room, and there are extra individual bathrooms on each floor. Only downside would be the bedroom doors slam shut pretty loudly so that may be bothersome when trying to sleep but overall it was a great experience and I would book again.
Sonia
Stayed 3 nights in Nov 2023
10/10 Excellent
Henry
25 Nov 2023
Liked: Amenities
Great place. Price a bit hi for a hostel. But it beats the alternative.
Henry
Stayed 1 night in Nov 2023
4/10 Poor
Yuri
23 Nov 2023
Yuri
Stayed 2 nights in Nov 2023
4/10 Poor
Bryon
Travelled with partner
21 Nov 2023
The room was very bare bones with hospital -esque bathroom features. The bed was not comfortable or stable and was broken.
Bryon
Stayed 1 night in Nov 2023
Response from HI Boston on 18 Jan 2024
Hi Byron! Thank you for your comments regarding your stay. We certainly strive to ensure all of our accommodations are ADA compliant, comfortable and welcoming for all of our travelers. We reviewed the room you stayed in to make any necessary repairs to the bed as you reported in your post stay review. All of our travelers are encouraged to report any concerns not meeting their standards during their stay so we can strive to exceed their expectations.
Mattress was quite comfortable but has plastic sound. Restrooms are outside, lockers inside the room. Location is really good and walkable to city spots. Some staffs are good, a black young guy was rude that I chose the bottom bed but he selected the top one for me. Love 24 hr kitchen and breakfast provided was nice.