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Reviews of Found Hotel Boston Common

2.5 out of 5
Found Hotel Boston Common
78 Charles Street South, Boston, MA

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1006 reviews" "
Rating 8 - Good. 291 out of 1006 reviews" "
Rating 6 - Okay. 112 out of 1006 reviews" "
Rating 4 - Poor. 45 out of 1006 reviews" "
Rating 2 - Terrible. 67 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small as we were expecting. Great for the price. The bathroom was quite large. Best of all is your staff - everyone was so pleasant and welcoming, helpful. Enjoyed our stay very much.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a cozy clean hotel and was very walkable around downtown Boston. It's close to the Boston Commons Park. The Friendly Toast was a great breakfast spot not to far from the Hotel. There is parking garage right across the street too
Stayed 1 night in Feb 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My adult Son and I spent a weekend in Boston and needed an affordable place to stay. The hotel location is convenient and we parked in the parking garage across the street. The hotel has an upscale appearance and classic decor. The front desk attendants were friendly and helpful. My travel needs are simple. I like a clean room, comfortable bed, private bathroom, and a secure door. All of these needs were met and the space was adorable. I was comfy. I would stay here again and recommend it to others. I take a star off because the Wi-Fi was inconsistent and I had poor cell service in the building.
Stayed 1 night in Apr 2024

10/10 Excellent

Arnob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of this place. This property is very clean.
Stayed 2 nights in Apr 2024

6/10 Okay

Exle

Business traveller, Travelled with partner
Liked: Staff & service
good
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice sitting area if you need to wait for your room, near nice parks, the T, parking, food options, and shopping.
Stayed 1 night in Apr 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Jaeyoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the greatest experiences staying at hostel
Stayed 1 night in Apr 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good hotel, close to transportation, etc
Stayed 5 nights in Apr 2024

10/10 Excellent

Fiyinfolu

Liked: Staff & service, property conditions & facilities
Very convenient location!
Stayed 1 night in Apr 2024

2/10 Terrible

Chinally

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience
Stayed 1 night in Jan 2024

10/10 Excellent

joy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cutest ever place.
Stayed 1 night in Apr 2024

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Will recommend
Stayed 1 night in Apr 2024
Response from CA on 10 Apr 2024
Thank You.

10/10 Excellent

Serenity

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and comfortable room for a reasonable price - beds were very comfortable! In a quieter area of the city but easy to walk to a lot of big attractions and great restaurants. Would definitely stay again.
Stayed 1 night in Apr 2024
Response from CA on 10 Apr 2024
Thank You.

4/10 Poor

Kaushal

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
staff was very rude about late check out!
Stayed 1 night in Apr 2024
Response from CA on 10 Apr 2024
Sorry to Hear.

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly spacious for an older hotel, comfortable and clean, good checkin experience (friendly staff).
Stayed 1 night in Apr 2024
Response from CA on 10 Apr 2024
Thank You.

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze, great room, and great location
Stayed 1 night in Mar 2024
Response from CA on 10 Apr 2024
Thank You.

10/10 Excellent

ANDREA

Liked: Staff & service, property conditions & facilities
La persona encargada de la reservacion fue muy amable y me ayudo con preguntas en torno a la movilidad y cómo hacer las cosas facil para mi. Me entrego mapas y lista de restaurantes, y me ayudo con un chek in anticipado. Inclusive me dio una sombrilla. La habitación estaba limpia y la cama muy comoda. Si bien es pequeña una estadia para domir es perfecta.
Stayed 1 night in Mar 2024
Response from CA on 10 Apr 2024
Muchas Gracias. Esperamos verlos de nuevo.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny room, but very clean & cozy
Stayed 2 nights in Mar 2024
Response from CA on 10 Apr 2024
Thank You.

6/10 Okay

Bilal

Travelled with family
Liked: Cleanliness
Rooms are extremely small..
Stayed 2 nights in Mar 2024
Response from CA on 10 Apr 2024
Thank You.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Close to everything. Parking right across the street
Stayed 2 nights in Mar 2024
Response from CA on 10 Apr 2024
Thank You.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CA on 10 Apr 2024
Thank You.

10/10 Excellent

Chris, Thomaston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just as the pictures. Everything was clean. The person at check in was really nice & even gave me a list of restaurants around the area.
Stayed 1 night in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

10/10 Excellent

Michael, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

8/10 Good

Weiqi, Lexington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has excellent location. Room is clean. The only negative side is that the bedding is thin. I felt cold while sleeping. Could use more bedding. The AC seems to have a set temperature. I turned it up before sleep but the temperature changed back when I woke up.
Stayed 1 night in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

6/10 Okay

Dean

Travelled with partner
Liked: Staff & service
Room small mattress rolls into centre bathroom water leak
Stayed 3 nights in Mar 2024
Response from CA on 10 Apr 2024
Thank You.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to Boston Common. Small but comfortable rooms, laundry facilities were out of order, but a large clean laundromat is 100 metres away
Stayed 3 nights in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

10/10 Excellent

Svetlana, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very stylish and modern and the staff are extremely nice. Very clean. Yes the room is small, but it is laid out well. The location is perfect. It was a great pleasure to stay in this hotel and I definitely recommend it to everyone who wants to explore and relax in Boston
Stayed 2 nights in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

8/10 Good

Dermott

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there was a kitchen but other than that everything was perfect
Stayed 3 nights in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

10/10 Excellent

Stevie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good, convenient hotel. Nothing fancy. Good place to sleep.
Stayed 1 night in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bunk beds are comfortable. Nice bathroom.
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s not to like?!? Great price, friendly staff, clean simple rooms, close to hospitals, theater, shopping…
Stayed 1 night in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

6/10 Okay

Ryan

Stayed 2 nights in Feb 2024
Response from Found Hotel on 27 Mar 2024
Thank You.

8/10 Good

Sahil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for a hotel in the City. I would caution that there is a lot of noise in the area. We requested two separate rooms because of the noise and unfortunately both rooms had noise issues.
Stayed 5 nights in Feb 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We pre-parked at Revere Garage at 200 Stuart St. through a parking app, and it was a 2 minute walk to Found. It was conveniently close to the restaurant and comedy show that we attended with friends. It was just an overnight stay so the space was perfect for what we needed without bleeding us dry. We would def consider using this property again if we decide to stay in town after a show.
Stayed 1 night in Mar 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

4/10 Poor

Robert

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
I have stayed there quite a few times. It is what it is .. A medium low cost hotel but this time it was like a hostel.. Can't beat location but for the price $211 the sheets shouldn't be gray(sp)?
Stayed 1 night in Mar 2024
Response from CA on 11 Apr 2024
Sorry for your experience.

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very awesome spot. I will be staying here again for my future trips
Stayed 1 night in Feb 2024
Response from CA on 11 Apr 2024
Thank You.

2/10 Terrible

Zhe

Disliked: Staff & service, amenities
they agreed to refund the extra payment when the reservation is changed from 4nights to 1 night. However, later when the refund is requested they declined. Stealing money, shame on you
Stayed 5 nights in Feb 2024
Response from Peter Hewes on 11 Apr 2024
Do you remember who you spoke with about this refund.

10/10 Excellent

Kevin

Stayed 1 night in Feb 2024
Response from Found Hotel on 27 Mar 2024
Thank you.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight in Boston and it was clean , comfortable, easy to navigate in the city . I will stay again .
Stayed 1 night in Dec 2023
Response from CA on 11 Apr 2024
Thank You.

10/10 Excellent

Soohyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from CA on 11 Apr 2024
Thank You.

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could use a water fountain but if you’re good with tap water it’s okay. The rooms are great just like a hotel and I love the staff, always super friendly and super helpful for recommendations. Haven’t been here in a while but I think last time I also felt they were very LGBTQ friendly if that matters to you, as an ally it matters to me. Feels like all identities are excepted and welcomed here :)
Stayed 1 night in Feb 2024
Response from CA on 11 Apr 2024
Thank You.

10/10 Excellent

Matt

Stayed 1 night in Feb 2024
Response from Found Hotel on 21 Mar 2024
Thank you.

8/10 Good

Bianca

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2024