Hotel Mesra Haiwan Kesayangan di Bonnyville

"Clean room. Friendly staff. Didn't get a chance to try out breakfast cause I was here for a conference, but loved that breakfast was from 6am to 10am! (Most close earlier). A little bit of running from people in the hallway after midnight one night, but otherwise a quiet stay. Plugs by bed side were a bit loose, so need to ensure its plugged in well so your item charges. Really good exercise room! Had a lot of equipment you wouldn't expect at a hotel - I was impressed. Didn't get to the pool...

"Will definitely stay again."

"Hotel is dated and clean but could be cleaner, found bathroom floors to be dirty in corners and along tub where mops don’t really clean and vent cover needs clean as well"

"Very clean, early breakfast and staff was easy to deal with!"

"Get told one thing and then dont honor what they tell you. We were told we could add our points when we arrived and then was told no when we got there. Then we were told if we pay for the 1st night and checked out to re-book for the 2nd night we could use our points. So we did that and then was told no because they are full house and do not accept points at the counter. Horrible staff not helpful at all. When asked to speak to the manager i was told i would get a phone call the next morning...

"Great place"

"No hot tub. But it was a great stay."