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Reviews of Caresse, a Luxury Collection Resort & Spa, Bodrum

5 out of 5
Caresse, a Luxury Collection Resort & Spa, Bodrum
Adnan Menderes caddesi No: 89, Asarlik Mevkii PK 225, Bodrum

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 81 reviews" "
Rating 8 - Good. 20 out of 81 reviews" "
Rating 6 - Okay. 1 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 3 out of 81 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

TOLGA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Fatima

Stayed 3 nights in Nov 2023
Response from Harun Nalbat, Hotel Manager on 20 Dec 2023
Dear Fatima, Warm greetings from Caresse, a Luxury Collection Resort & Spa Bodrum!Thank you very much for your recommendation, it motivates us to continually strive for excellence in all aspects of our service. We are looking forward to welcoming you back to Caresse, a Luxury Collection Resort & Spa Bodrum as soon as the opportunity arises.Best regards,Harun NalbatHotel Manager

8/10 Good

Edward, Chevy Chase

Business traveller, Travelled with partner
Liked: Cleanliness
ultra-modern fittings. space-age . I could not operate even the telephone , staff could not lift the curtain that descended on the sea-facing glass wall. Every body very nice but ultra-modern fittings too modern
Stayed 1 night in Oct 2023
Response from Harun Nalbat, Hotel Manager on 20 Dec 2023
Dear Edward, Warm greetings from Caresse, a Luxury Collection Resort & Spa Bodrum!Thank you very much for taking the time to share your feedback with us. The satisfaction of our guests is our main priority and we regret to learn that your experience left you with mixed feelings. We highly appreciate your candid review that gives us the opportunity to enhance the quality of our services. We hope to have the pleasure of welcoming you back soon at Caresse, a Luxury Collection Resort & Spa Bodrum.Best regards,Harun NalbatHotel Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach view
A beautiful hotel, lovely view, small stone beach and clear water and great breakfast. Pricy restaurants
Stayed 3 nights in Oct 2023

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, new property. Very clean. Food and drink service is overpriced and service have room for improvement. Otherwise it’s beautiful hotel with nice amenities
Stayed 4 nights in Jul 2023

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is stunning. Everything is so beautiful and luxurious. The service is amazing. I would definitely recommend this property to anyone. It’s not cheap, but well worth the price.

10/10 Excellent

Carolynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Avi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Nahla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very nice staff and very clean
Stayed 4 nights in May 2023
Response from Guest Service Team on 21 May 2023
Dear Nahla;Thank you for your review about your stay with us.Looking forward to welcoming you again in the near future.Best regards

8/10 Good

SAUL

Travelled with group
Liked: Cleanliness, property conditions & facilities
the property is new and located in a beautiful setting. food was good, beach and pool area was very nice. Staff was pleasant and helpful but they need to be trained more.
Stayed 4 nights in May 2023
Response from Guest Service Team on 15 May 2023
Dear Mr. Sau,Dear Mr. Brown;We would like to thank you to share your comments with us.We are delighted to hear that you had a great time with us. It was a pleasure to have you in our beautiful hotel. We are taking notes about training to staff thank you so much it will be very useful for our improvement.Looking forward to welcoming you again in Caresse, a Luxury Collection Resort & Spa.Sincerely;Guest Service Team

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely pleasant. Service is of very high standard, staff very helpful. My housekeeper was very trustworthy and gave me great services throughout my stay. Shall return before the end of summer beautiful holiday destination/hotel
Stayed 3 nights in Apr 2023
Response from Caresse, a Luxury Collection Resort & Spa on 21 Apr 2023
Dear Natalie;We would like to thank you to share your comments with us.We are delighted to hear that you had great time with us. It was a pleasure to have you in our beautiful hotel. Looking forward to welcome you again in Caresse, a Luxury Collection Resort & Spa.Sincerely;Guest Service Team

8/10 Good

Eliahu

Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer 2022
Wonderful experience at Caresse we enjoyed every minutes we spend there, the beach was beautiful. I would like to thank Mr. Onur for making our stay at ease stress free. And Mr. Utim at the reception such a professional guy, thank you so much 😊
Stayed 8 nights in Aug 2022
Response from Alex Mousios / General Manager on 26 Dec 2022
Dear Guest,Thank you so much for your great feedback. We are delighted to see that you fully enjoyed your daughter’s wedding and that you were impressed with the service received. Your feedback is huge motivation for us to continue directing our efforts into delivering an impeccable service to all our guests. Thank you once again for choosing Caresse, a Luxury Collection Resort & Spa, Bodrum and we hope to welcome you again on your next visit to Bodrum.Sincerely,

6/10 Okay

Abdullah

Stayed 7 nights in Aug 2022

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms. Sea view is worth the premium.
Stayed 1 night in May 2022
Response from Alex Mousios / General Manager on 26 Dec 2022
Dear Mr. Michael,Thank you so much for your great feedback on your recent stay in our hotel. We are happy to see that you enjoyed your stay and that you recognized the effor of our staff who always aim at delivering their service at the highest level. Looking forward to hosting you in our hotel again to deliver a perfect stay that you have come to expect from Caresse, a Luxury Collection Resort & Spa, Bodrum.Sincerely

10/10 Excellent

Farah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay. Unforgettable experience staying here. The views are breathtaking
Stayed 2 nights in May 2022
Response from Alex Mousios / General Manager on 26 Dec 2022
Dear Ms Farah,Thank you so much for your great feedback on your recent stay in our hotel. We are happy to see that you enjoyed your stay and that you recognized the effor of our staff who always aim at delivering their service at the highest level. Looking forward to hosting you in our hotel again to deliver a perfect stay that you have come to expect from Caresse, a Luxury Collection Resort & Spa, Bodrum.Sincerely

10/10 Excellent

Joanna

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning view. The staff is very professional and friendly. The food is very tasty. Thank you Caresse team for making our stay memorable. We will definitely come back and will recommend it to all our friends.
Stayed 4 nights in May 2021
Response from Alex Mousios / General Manager on 26 Dec 2022
Dear Guest,Thank you so much for your great feedback on your recent stay in our hotel. We are happy to see that you enjoyed your stay and that you recognized the effor of our staff who always aim at delivering their service at the highest level. Looking forward to hosting you in our hotel again to deliver a perfect stay that you have come to expect from Caresse, a Luxury Collection Resort & Spa, Bodrum.Sincerely

8/10 Good

Aziz, Kuwait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view, friendly staff, clean and well organized room.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
Response from Serkan Ozcan on 4 Nov 2020
Dear Guest, We are delighted to receive your survey which has understood your stay was at your satisfactory. We look forward to welcome you back to our lovely resort. Best regards, Serkan Ozcan Front Office Manager

2/10 Terrible

Hikmat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

8/10 Good

Jason Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good property for sunrise
our stay was nice. a little dated with fake plants dotting the property. But staff was friendly and efficient. Beach was clean and good location best for sunrise as it doesn’t see the sunset . Rooms have semi blocked ocean views.
Stayed 1 night in Oct 2020
Response from Serkan Ozcan on 22 Oct 2020
Dear Mr. Josh, Thank you very much for your valuable feedback. Caresse is taking most advantage of being in the beauty of natüre and very careful on live plants and envoirnment. I would be very happy if you expand the outdated fake plants comments. We look forward to welcome you back to our lovely hotel. Best Regards, Serkan Ozcan Front Office Manager

10/10 Excellent

NJTraveler, NewJersey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time at this beautiful hotel! The property is beautiful, clean and the rooms are very nicely appointed. The only “complaints “are that the only restaurant is expensive and serves only Asian/Japanese sushi on the menu. There should be more options available. Also, there is no concierge desk and the front desk staff seems to be frequently overwhelmed with guests arriving, departing or needing assistance. We visited the other Marriott property in the area called Bodrum Edition, which was very lovely and I had fantastic restaurants. If we were to return, we would probably stay there instead.
Stayed 4 nights in Sep 2020
Response from Serkan Ozcan on 14 Oct 2020
Dear NJ Traveler, Thank you very much for your constructive feedback. We will definetly take in serious consideration all your comments, as we are seeking all oppurtunuties to improve our services. We look forward to welcome you back to our lovely property. Best regards, Serkan Ozcan Front Office Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2020
Response from Serkan Ozcan on 14 Oct 2020
Dear Mr. Anonymous, Thank you very much your nice feedback. We look forward to see you near future in our lovely resort. Best regards, Serkan Ozcan Front Office Manager

8/10 Good

Chariie, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really enjoyed our stay. The amenities are good. We loved the beach area and Buddha Bar - great setting, food & service. However, for a 5 star hotel, some things could be improved. Check in was a little lacklustre - no welcome drink/cold towel etc. on arrival - and housekeeping & guest services were not as efficient as they could have been. Our room wasn’t turned down at night, they were slow to bring things we asked or, didn’t collect our luggage etc. The Goss restaurant was also closed with no explanation as to why in high season. Still enjoyed and would return though for the setting.
Stayed 2 nights in Aug 2020
Response from Serkan Ozcan on 17 Oct 2020
Dear Chariie, Thank you very much for your kind respnse to survey. We do apologize not creating a warm welcoming with some drinks. We always do last 4 years however this year due to Covid19 we could not able to implement some of our unique guest touches. I am very sorry of the service delays and we will definetly correct it immediately. We hope you see in the near future much healthy conditions for all around the World. Best regards, Serkan Ozcan/ Front Office Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Satified, but...
My wife and I celebrated our 25th Anniversary at Caresse during the first week of October. The resort's amenities and location were the primary reasons for us choosing to stay there. The spa and staff were amazing as we were able to enjoy a day of blissful relaxation. Unfortunately, we noticed that much of the resort was not in use and basically not offered to the guests due to the late season accomodations (ie. seating areas without cushions, some stores closed, lack of staff to accommodate guests). Overall it was a peaceful stay but lacked the 5⭐ service and attention to detail that we are accustomed to based on the resort rates.
Stayed 3 nights in Oct 2019

10/10 Excellent

Imad, Riyadh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a total pleasure the entire trip. Food, spa, boat ride, in town transportation
Stayed 6 nights in Sep 2019

10/10 Excellent

Abdulelah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful vacation at Caresse
We stayed there for 3 nights. Everything was perfect, we really cannot complain.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are great with a great view of the water. Restaurant food is ok but not very good. Food service and quality could be improved.
Stayed 3 nights in Sep 2019

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

DA, New York

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property and very polite and friendly staff
Stayed 5 nights in Sep 2019

10/10 Excellent

Naser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
It was amazing! The staff are friendly and very helpful. The hotel is very clean and its a great place for family vacations
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff services in all means I found the most unique thing was the accomodation in terms of the view from room and the romantic lighting & internal design in room & bathroom I disliked the website from booking the hotel through trivago / expedia as they were extremly not clear, not fullfilling my requierments properly packedge price was expensive somehow. I would personly like to special thank some staff names - seren -merve - tuskan -yelmz -karrna Thanks again Best regards,
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Hotel is very clean. Relaxing. Near city center
Stayed 2 nights in Jun 2019

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior resort.
Amazing resort. Beautifully decorated hotel and gorgeous grounds. Wonderful ocean swimming.
Stayed 3 nights in Oct 2018

10/10 Excellent

Rod, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Turkey
From the moment we stepped out of the taxi and into the first guest greeting area we New we had chose the Right hotel and it just got better and better , the view from your room balcony is breathtaking , to see the sun rising every morning and sipping on expresso from your personal machine in the room well what a start to the day. The staff the food the resort the beach the pool the location was perfect , we stayed for 10 days and I could of easily stayed for 10 more , 100 percent we will be back , thanks to all the staff at Caresse for making my holiday a wonderful experience and thanks to SPG .
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice stay, hotel is clean, nice beach area and good service.
Stayed 3 nights in Jul 2018

8/10 Good

ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bodrum turkey
amazing hotel, excellent service et room with ocean view

10/10 Excellent

Telma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderful
What a wonderful hotel. It is just beautiful and redefines luxury. The staff was excellent and went out of their way to make our trip wonderful and a big shout out to Mermut who was just great. The spa is also fantastic. We look forward to returning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Nawsh, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Resort
It’s exactly how it looks in the photo. An amazing relaxing experience with nothing too much of an ask for the staff with beautiful surroundings. Best resort in Bodrum. 5* treatment from the moment you arrive to the moment you leave. Will deff be doing this trip again.
Stayed 5 nights in Sep 2017

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bodrum's Finest!!!
One of the best Hotels I've stayed at yet!
Stayed 4 nights in Jul 2017

10/10 Excellent

faran , london, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern elegant hotel with all the seaside comforts
From the checkin moment I started to feel relaxed and noticed that staff take guests requests with upmost importance and attend to them in a timely manner. I think staff are well trained and offer good service with substance and leave out the unnecessary lip service. Hotel is well appointed and constructed which offers panaramic views out to Aegean/Med sea. We had a problem with our first nights dinner but I was impressed how responsive the staff was to our feedback. They genuinely tried to address the issue rather than sweep it under the carpet.
Stayed 4 nights in Jun 2017

10/10 Excellent

Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Dublin
Probably the best hotel in Bodrum. Great location, great facilities, very professional and helpful staff. Would go back anytime.
Stayed 2 nights in Jun 2017

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caresse hotel bodrum
Good service, comfortable rooms, overall a great stay in bodrum. Since the hotel is far away from any action, you need some sort of transportation if you want to see the town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
Very nice hotel, it's facilities are most enjoyable. The hotel made our stay at Bodrum most enjoyable.

10/10 Excellent

Nilesh, Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and excellent
Four nights vacation and found this to be a very beautiful location, about 15mins from Bodrum marina / town