Search Pensions in Blue Ridge Mountains

"Would not recommend! I reserved a non smoking room. When I arrived they gave me a smoking room. I was told nothing could be done. It was overpriced and my reservation was not accurate. They also did not have hot water. Very disappointing stay"

"Nice hotel with close proximity to restaurants and activities… could walk to the Island (very nice area with lots to do). Free gated parking and awesome breakfast buffet. Cost decent compared to other hotels in the area. Only cons to this hotel is The Island can get a bit loud on a Friday night and the rooms were a bit dated (only a bit). Good bed and air condition. I would stay here again, experience was a good one! "

"Yes"

"This hotel has it all! Great views, restaurants, pool with slide, trolley shuttle to downtown and the hotel itself has an interesting architecture. I was curious how the room would look with it being a round hotel, and they were super roomy. All around a great place to stay on a Gatlinburg trip. Oh, and I can’t forget to mention the warm cookies - delicious!! "

"Room was clean, staff very nice & good at their job, they had a nice breakfast every morning. Very nice place to stay, next to the stream and walking distance to downtown."

"Check-in "

"First time staying at this hotel. It was absolutely amazing! Hotel staff was friendly, accommodating, and extremely knowledgeable of the local area. They also sell tickets to Dollywood at a discount. They have an amazing continental breakfast at a low charge. The rooms were gorgeous and very spacious!! Would definitely return."

"Everything was ok"

"There were mixed reviews, but we decided to give it a shot. The motel is older and needs updating, but what was concerning was that it was dirty and gross. There were stains all over the sheets, many spots on the carpet, and the floor we stayed on was non-smoking. We could smell smoke while walking down the hall and in our room. The bathtub looked like it hadn't been cleaned; the bottom was dark. Walking down to the pool, there were lots of spills and stains on the walls and carpet. The pool was down 3 sets of stairs, and the elevator was out of service. Down at the pool, the concrete steps were damaged and cracked, making them easy to cut yourself on. There was insulation falling off an air duct. Several used Band-Aids were lying by the pool in a pile of dirt that looked like it had been there for a long time. We decided it wasn't the place for us. We were told that the staff would refund our money, but then they backed out of that. Hotels.com said there is nothing they can do. They've tried to contact management and they will not respond I don't know why they keep doing business with this motel. I have 56 pics of the condition of this place and will gladly share them."