Airport Road, Bloemfontein Airport, Bloemfontein, Free State
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Theuns Naude - General Manager on 28 Jun 2023
Dear Mr. Lefa, Thank you for your feedback received. I am very sorry to see that you did not not have a pleasant experience during your stay. Please will you forward me an email explaining where we disappointed you (rlbloem.gm@clhg.com), and I will ensure that we address the shortcomings immediately. Please be assured that we truly value our guests and I sincerely hope you will afford us an opportunity to prove ourselves to you in the future. Again, thank you for your feedback. Wishing you a pleasant day ahead, Kind Regards, Theuns
Affordable and convenient lodge, could improve breakfast
Monicah
Stayed 2 nights in Jun 2023
Response from Theuns Naude - General Manager on 28 Jun 2023
Good morning Monicah, I really appreciate the time taken to send us some valuable feedback. We are always striving to improve our standards, while keeping the balance of a budget accommodation establishment. I would really appreciate any input from you, as a guest, on how we could improve the breakfast offering in future? Again, thank you very much for sending us your valued feedback, and we look forward to welcoming you back in the near future. With Kindest Regards, Theuns
Response from Theuns Naude - General Manager on 18 May 2023
Thank you so much for your kind feedback. We are so happy that you enjoyed your stay and we look forward to welcoming you back again soon!
6/10 Okay
Lazola
9 Apr 2023
Liked: Cleanliness, staff & service, room comfort
Clean comfortable bed.. Room and shower too small. No mat in the bathroom /toilet. Service was ok.
Lazola
Stayed 1 night in Apr 2023
Response from Theuns Naude - General Manager on 18 May 2023
Thank you so much for your kind feedback, and your recommendations are noted. We will consider this feedback when planning for our refurbishment in future.
Response from Theuns Naude - General Manager on 16 Feb 2023
Good afternoon. Thank you very much for your positive review of our hotel! We truly appreciate that you took the time to give us some feedback. Wishing you a pleasant day ahead.
Response from Theuns Naude - General Manager on 16 Feb 2023
Good afternoon. Thank you very much for your positive review of our hotel. We truly value the feedback, and we look forward to welcoming you back to Road Lodge Bloemfontein soon!
Response from Theuns Naude - General Manager on 16 Feb 2023
Good afternoon. Thank you very much for your positive review of our hotel! My apologies for only responding now, we have had some technical problems which has caused a number of delays. We really appreciate your support and look forward to welcoming you back to Road Lodge Bloemfontein soon!
There was no experience to speak. The hotel canceled & Hotels.com refuses to refund the money paid.
Hellen
Stayed 1 night in Nov 2022
Response from Theuns Naude - General Manager on 4 Jan 2023
Dear Hellen, I am very sorry that this has happened to you. I queried this with Expedia/Hotels.com and I too have not been successful. Please email me directly on rlbloem.gm@clhg.com and I will see if I can assist you with a solution. With Kind Regards, Theuns Naudé - General Manager
10/10 Excellent
Tsietsi
24 Oct 2022
Tsietsi
Stayed 1 night in Oct 2022
10/10 Excellent
Gwen
17 Oct 2022
Gwen
Stayed 1 night in Oct 2022
8/10 Good
Jan
7 Oct 2022
Jan
Stayed 1 night in Oct 2022
2/10 Terrible
Sanjay
13 Jul 2022
Sanjay
Stayed 1 night in Jul 2022
Response from Mpho on 21 Jul 2022
Good Morning,
Can you kindly forward us your contact details, so that we can follow up on your experience.
Kind Regards,
Mpho
10/10 Excellent
Denzil
11 Jul 2022
Denzil
Stayed 1 night in Jul 2022
Response from Mpho on 21 Jul 2022
Good Morning,
Thank you very much for the positive feedback.
Kind Regards,
Mpho
10/10 Excellent
Ba
10 Jul 2022
Ba
Stayed 1 night in Jul 2022
Response from Mpho on 21 Jul 2022
Good Morning,
Thank you very much for the positive feedback.
Kind Regards,
Mpho