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"Staff very good hotel a bit tired, pillows could be soft floors squeaky but lovely hotel great location and beautiful well manicured gardens and quiet Thank you"

"Old building creaky floors, very old carpet and pillows! However for the money it was ok"

"The hotel is an old Georgian building and therefore reflected in the rooms and amenities. Lots of character and charm. However, this means no aircon and old fashioned door locks etc. They provide a fan but our room was still too warm. We stayed in April so the summer months could be tricky. The bed was very comfortable and the shower room was well stocked. Shampoo, conditioner, shower gel, lotion and lovely fluffy towels. Lots of tea and coffee. Coffee was high quality bags and not the nasty Nescafé granules you usually get. Lovely biscuits too. For breakfast I had a chocolate croissant which was great followed by a full English. Unfortunately this was a bit disappointing. Sausage tasted cheap and the bacon was streaky and not back which was quite tough. No black pudding and only one hash brown. Toast was described as whole meal but was just plain brown. We had lunch sat outside in the sun which was very nice. I can recommend the fish finger sandwich. Beer is excellent and the staff were super helpful and working incredibly hard."

"There was no lift and although staff helped me with my case,I still had to climb up and down to the 2nd floor. I had asked for a lower room because I have severe heart failure, despite having booked in January, there were many people, far fitter than me on the 1st floor. My room was clean but the curtain was not hanging properly. Many of the carpets need a clean, so did the big window on the stairs which was filthy with cobwebs, The garden needed tidying up, there were cigarette butts everywhere. The parking was perfect. Most of the staff were very helpful."

"Great location with great views of the sea.Very charming and polite staff"

"Loved our stay so much that I’m booking my next trip now! I took my pug and he had a great time! So accommodating to travelling with your pet!"

"Very friendly and helpful staff. Very close to the centre and the BIC which is where my husband and I went to a concert. Breakfast was plentiful and the room was quiet, clean and comfortable."

"Our room was clean and comfortable but showing its age. Although it had been freshened up, the TV was quite old and picture quality was SD when these days one might expect HD. Similarly the light above the bathroom mirror was not even LED and when we found the pull cord it was dim and and only illuminated several years of dust. The bed was very comfortable. This may seem a bit picky but we paid over £100 for one night which did not even give us access to the pool. We learnt the hard way that the Expedia price does not include the pool and spa. It is actually quite clear on the Expedia site but we booked at the last minute and in a rush. There was plenty of parking and the location was close to the beach. The staff were very friendly and helpful."

"Breakfast was very busy due to a trade union conference and options were limited. Also we were charge extra for coffee on the first day and told on the second day it was free."