Hotel Dekat Blackfriars Priory

"The room was large and had a fridge and safe! All around it was a great stay. A little expensive on the weekend for what it was!"

"Emily at the desk was amazing! Helpful in every way. Hghly recommend the Parkgate for a Cardiff stay."

"I spoke to the hotel on the phone, during the day I was going to check in, as I had not received the check in codes to enter the hotel. There is no one at reception after 5pm. They promised to send it to me. They only sent the link to pay for parking and NOT the entry codes. I tried to call during my 3 hour journey to Cardiff, but could not get hold of anyone. No ansver on the emergency line. I had informed them that I would arrive at 23:00 as they had requested, and I confirmed that they had...

"Really friendly staff very clean and well presented room. Lovely bathroom and welshcakes as a snack ! 5stars thank you! Will be back "

"Loved the bone china teacups in the rooms and at breakfast. The hotel also had parking which is rare in a city location"

"Exactly what we wanted"

"Facilities were clean. Room was clean and the kitchen was very helpful. Breakfast was good"

"The spa and pool seemed old fashioned and there were no robes provided to make it easy to use the facilities. We only used the pool once and would've used it more."

"Surprisingly quiet. Nice air conditioning (we were on the 9th floor). Very friendly, helpful staff. Good breakfast buffet. Would definitely stay here again!"

"So wasn’t told until I checked in and paid in full that the air conditioning was broken, so I spent 2 nights trying to sleep in a furnace as the fan that was provided was useless, the fridge in the room was also broken so the water they put in there was also warm, an awful experience as I was told it had been down since Friday of last week and the hotel made ZERO effort to let guests know as there wouldn’t have been a hope in hell of me staying there if I had known. This hotel clearly only cares...

"Room was huge and spotless. I was really impressed with the hotel and will definitely be planning a return trip."

"Breakfast was really good."

"Hotel location is amazing if you have less days to explore."

"great location easy to park close by, excellent communication perfect for the university end of term pick up stay"

"Breakfast"

"It is an older property with its own charm. Location is close to shipping, restaurants, buys stops, train station, so very convenient. We asked for a quiet room and were given one on the top floor, end of the hall, so it was very quiet. Steps are narrow and steep, no elevator. Lots of exercise! Hotel staff was fabulous. St Fagans national museum of history and Caerphilly Castle are both worth visiting!"

"We loved our stay. Perfectly located for a Cardiff city break. We will book again"

"The staff were helpful, the environment was clean, and the stay was generally peaceful with no disturbances. However, we were disappointed with the swimming pool facilities for families with children. There was no separate pool for kids, and the main pool was 1.3 metres deep. Surprisingly, the hotel had designated this pool for family and children's swimming sessions between 7:30 a.m. and 9:30 a.m., which did not seem practical or safe. There were also no safety aids available, and no lifeguard...