Hotel Dekat Black Pond

"We checked in around 8pm after going to an event. The boiler had exploded at some point that night. There was no heat or hot water. This is a remote location, so at that point in the day we didn't have another option. I realize what happened was out of their control, but they didn't offer anything to help accommodate for this issue, even just a free breakfast would've been fine. We paid full price for a place without heat or hot water. We couldn't shower in the morning before we met family and...

"I stayed overnight at the Publick House for my next days visit to Old Sturbridge Village. What a wonderful stay and the restaurant at the inn is fantastic. Make sure to make a reservation for though —It’s worth the effort. I ordered the Jumbo Crab Cake adorned with a lovely house made cole slaw and paired it with a local draft beer. Good eating New England style! The property is very well maintained and beautifully landscaped. Great check in experience as well. I’m looking forward to my next...

"Our stay here was terrible. The room didn’t look or feel like it had been thoroughly cleaned. The sink was disgusting with stains and black mildew. We chose a non-smoking room, but the room still had an odor. Also, the bedding had cigarette burns in them. It doesn’t appear that they launder their linens separately, which isn’t good for guests who are sensitive to smoke. The walls were paper thin, and we could hear everything going on in the adjacent rooms. We had to call the front desk to ask if...

"The room was acceptably clean, details are always an issue everywhere. Very annoying was an odor that smelled like covered up dog pee. It might have just been the cleaning chemicals that I’m not used to."

"Everyone was sufficient "

"We were extremely disappointed in the Sturbridge host, the room they put us in was pool side and was very damp and reaked of chlorine. I was given a hard time not once but three times for my service dog. The room had mold on the ceiling, and there were bugs in my dogs food when we got up in the morning. The toilet didn’t work correctly, it had no pressure to flush properly, and the shower had very poor water pressure as well. Overall, I would have to say we will not be staying here ever again....

"Worth the price, really nice bedding"

"Breakfast was fresh and plentiful. Hot tub wasnt working intol thr last night of our stay. Staff ws attentive. Pool was nice. "

"Minimal no refrigerator, TV too high, broken chair"

"Good place"

"Pleasant surprise! Will absolutely stay again!!"

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"The best way to describe is tired and worn. While it looks fine it is under the normal level of à la Quinta. Mattress was terrible not a good night of rest. Had a fire alarm at 6am ish and no announcements from staff no one at front desk after fire trucks left. Spend an extra $25 n go somewhere else"

"Room was very clean and loved the rustic country decor. Fire place and jetted tub worked perfectly. "

"It's okay but the add advertising claims there breakfast but not true Also there was no staff in the morning"

"Breakfast was great. No problem with parking. Staff was very nice and helpful. "