Bisento hotels from RM254

"My partner and I stayed last year in April at this Resort and we loved it. This year, it lacked customer service. We were very disappointed and we don’t think we will be returning. To make things clear, the resort grounds are beautiful but the stay also depends on the staff which makes it worth the vacation stay. They assigned us a room on the first floor which was very noisy due to foot traffic. Doors were slamming loudly early in the morning and throughout the day. House cleaning rolling carts were noisy on the tile floors. The rooms are near the pool area and beach so there were a lot of people walking through to get to the amenities. We requested to be accommodated to a higher floor in a comparable room if one became available and unfortunately, they couldn’t accommodate. We also asked for a late check-out at the desk on day 2 of our trip and they stated that they would inform us but we of course had to call the front desk early on our day 5 day of check-out, only to be told that they also couldn’t accommodate that either. Check-out was at 12 and we asked to be extended until 1pm so that we could enjoy the rest of the amenities prior to leaving without having to rush back. Instead we kindly asked them to hold our bags and we had food and drinks at the bar until we had to head to the airport. We definitely have seen the customer service decline at the Curacao Marriott Beach Resort and we will be staying elsewhere when we return to Curaçao. "

"Had a wonderful experience at the resort. Everything was well maintained and the accommodation was very toodler friendly and accommodating. Cannot wait to rebook. The room was very lovely as well with the most breath taking view"

" The hotel and property itself are nice. The beach has great snorkeling and the food is good. We had belongings stolen from the luggage room. I went to report the incident at the front desk and asked to speak to the manager on duty and was told they would be in at 10am. So I went back a second time, this time they told me the manger wasn’t here yet. I went back a third time and this time they told me they couldn’t find her. This situation has not been resolved and I’m still waiting for someone to contact me. Really disappointed about how this situation was handled. "

"Lovely place and buffet had many options. Food was decent for all inclusive. "

"This property is conveniently located within 10-15 minutes walking distance of the downtown (Punta) shopping and restaurant district. The hotel has a great pool area with an outdoor bar. Our room was clean and the bathroom was spacious with a good-sized shower. The breakfast buffet that was offered was amazing offering a wide variety of breakfast dishes. Our entire stay of 7 nights was excellent and really nothing I could say could have been improved on. Highly recommend this hotel!"

"I spent 5 days and 4 nights at the Kontiki. The grounds were breathtaking and I had an overall great time. Cleaning was hit and miss for me nd I don't think my floor was mopped and it showed. My toilet also wasn't the cleanest. That was my only concern. The front office staff was very hospitable. I would return but would stay in a suite."

"Amazing ocean view ! Great service "

"The Beach was amazing like swimming in a tropical fish tank."

"Gorgeous new hotel, great staff, quiet "