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Reviews of Hampton Inn & Suites Bessemer Birmingham

2.5 out of 5
Hampton Inn & Suites Bessemer Birmingham
5526 Academy Avenue, Bessemer, AL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 44 out of 53 reviews" "
Rating 8 - Good. 5 out of 53 reviews" "
Rating 6 - Okay. 4 out of 53 reviews" "
Rating 4 - Poor. 0 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christie

Travelled with family
Liked: Amenities
The staff is friendly and the room was clean and spacious. It fit my needs.
Stayed 1 night in May 2024
Response from Jessica White GM on 25 May 2024
Thanks for taking time to share your review. We are thrilled you enjoyed your stay with us. We look forward to serving you again. Safe travels

10/10 Excellent

Abby

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Jessica White GM on 25 May 2024
Thanks for sharing your positive review. We look forward to seeing you again

10/10 Excellent

Juanette, Liberty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I needed a 1 night stay and we picked this hotel and we were absolutely thrilled at the level of customer service and the cleanliness of the hotel every where was absolutely spic and span n not to mention the aura of the entire building and the smell was heavenly. I absolutely loved everything and I highly recommend staying there over n repeatedly
Stayed 1 night in May 2024
Response from Jessica White GM on 25 May 2024
Juanette, Thanks for sharing your positive review and your kind words. Our team always enjoys hearing when a guest has a great stay with us. It was our pleasure to serve you and we look forward to seeing you again.

8/10 Good

Chaniece

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Perfect for a quick stay. Clean and had everything we needed. Great location and down the street from major stores, restaurants, and gas stations.
Stayed 2 nights in May 2024
Response from Jessica White GM on 20 May 2024
Thanks for taking time to share your positive review. We are thrilled you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

kingsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up.
Stayed 2 nights in May 2024
Response from Jessica White GM on 14 May 2024
Thanks for sharing your review of your recent stay with us. It was our pleasure to host you and we look forward to serving you again. Safe travels!

10/10 Excellent

Annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious, beds were comfortable, and the staff was great!
Stayed 1 night in May 2024
Response from Jessica White GM on 9 May 2024
Thanks for taking time to share your positive review. It was our pleasure to host you and we hope to see you again. Safe travels!

10/10 Excellent

Zeke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. People above me had cement blocks attached to their shoes while they practiced riverdancing at midnight.
Stayed 2 nights in Apr 2024
Response from Jessica White GM on 9 May 2024
Thanks for taking time to share your feedback. I am terribly sorry to hear you did not get a good night's rest. It is our goal for every guest's stay to be exceptional. It was a pleasure to host you and we look forward to serving you again.

10/10 Excellent

Glenford

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 2 nights in Apr 2024
Response from Jessica White GM on 9 May 2024
Thanks for sharing your positive review. It was our pleasure to host you and we look forward to serving you again.

10/10 Excellent

Katherine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jessica White GM on 23 Apr 2024
Thanks for taking time to share your positive feedback of our property. It is our goal to make every stay exceptional for you. It was a pleasure to host you and we look forward to seeing you again!

8/10 Good

Akirra, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property did not offer enough/have any options for turkey protein for the complimentary breakfast. Towels had to be delivered to the room and could not be carried to the room by guests. Not an issue, just thought it was weird.
Stayed 3 nights in Mar 2024
Response from Jessica White GM on 23 Apr 2024
Thanks for taking time to share your feedback on your recent stay with us. I am terribly sorry your stay was less that exceptional. We do offer turkey protein options on certain days and would be happy to prepare you some if they aren't available on the next day you stay with us. It was a pleasure to host you and we look forward to seeing you again. Safe travels!

10/10 Excellent

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 1 night in Apr 2024
Response from Jessica White GM on 23 Apr 2024
HI Rebecca,Thanks for taking time to share your review and positive feedback! It was our pleasure to host you and we look forward to serving you again.

10/10 Excellent

Tavarez

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and comfortable
Stayed 2 nights in Mar 2024
Response from Jessica White GM on 23 Apr 2024
Hi Tavarez,Thanks for sharing your positive review and feedback. Our team always enjoys hearing when a guest has a great stay with us. We look forward to hosting you again!

10/10 Excellent

Jordan

Stayed 1 night in Apr 2024
Response from Jessica White GM on 9 May 2024
Thanks for sharing your positive review. It was a pleasure to host you and we look forward to seeing you again. Safe travels

10/10 Excellent

Tasha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Clean rooms. New hotel. Friendly staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and affordable.
Stayed 1 night in Mar 2024

10/10 Excellent

Adnan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice newly opened facility. Very nice and curteous gentleman at the fron desk greeted us at 10pm on 3/23. Facility is mew and well kept. Very clean, nice rooms and libby area. Breakfast was good and plentiful.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Hampton Inn.....was nice, clean, quiet, good location, and breakfast was good too.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniele

Travelled with family
Liked: Amenities
Staff was very helpful. Rooms were clean sheets on the bed was clean. No complaints.
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

tometruis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Travelled with family
Overnight stay
We enjoyed our stay at The Hampton In. Friendly staff. Clean and comfortable room
Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with family
Brand new hotel. Very, very nice facility. Has everything from a fitness center, laundry room and breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and an excellent facility. Very good breakfast
Stayed 1 night in Feb 2024

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

CHERYL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very nice , place is cleaned although I had to ask for clean towels all is was good
Stayed 2 nights in Feb 2024

8/10 Good

Renita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so nice. I will be booking again! Staff was friendly .
Stayed 1 night in Jan 2024

8/10 Good

Robert

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Pleasantly surprised. Hampton inn always stands out with quality. But this location, probably because it's new, takes it to another level. Everything about this hotel is perfect.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Hampton Inn!
The room was clean and smelled wonderful (both reasons I generally stay at Hampton Inns), the people were friendly, the breakfast was good and the packed lunch was a bonus. It was the first time I had ever been able to hear anyone in another room (maybe the insulation between the rooms wasn't quite as good as it might have been??) but as soon as I called and complained, it was taken care of....
Stayed 1 night in Dec 2023