Hotel berdekatan BigSurf Waterpark

"The room was dated and had a musty smell. There were noisy machines running including the a/c. Staff was friendly"

"Reasonable rates and friendly staff"

"I enjoyed the breakfast, plenty of choices, and decent food."

"tape around the AC heating unit.The smell in our room,No elevator on the premises.Bath tub looked chipped in areas.This hotel needs a make over!!!"

"Beautiful view, clean room. Friendly staff."

"Great place "

"The front desk found a way to get us a first floor room because my mother is handicap and not able to use stairs. *No Elevator* Our room smelled like mold and had cobwebs in every corner. It also did not have a fridge. * It was sitting outside the room broken* I had to go to the desk to get toilet paper because there was none. I really thought highly of the man for helping us out, so I did not complain."

"Great"

"Our experience with Ozark and and suites was not very good though the service was good but it was mediocre. I wanted my money back, but they said I couldn’t get my money back because I already gave them my card and I think I should get my refund because I wasn’t as satisfied, Customer."

"Easy check in, good breakfast"

"We did not actually stay here. We were relocated to their sister property The Inn at Glaiser Glen. The staff was great, we really didn't use the amenities as this was a trip to see family. I would definitely stay again though."

"We just returned from our long road trip and checked that we actually booked for a Ground Floor room (i.e. higher price than the room we got on the 2nd floor), but we didn't remember at the time we checked in because we booked it more than a month ago and we booked for more that 10 hotels for this trip. When we checked in, I asked the receptionist twice if she has a room in the ground floor but she said "we all booked", which mean they gave our booked room to someone else. I contacted the hotel...

"we enjoyed the views from the deck and bar watching all the boats on saturday. Our first check in the clerk attempted to charge us a second time for the night, even though it had already been paid through expedia but later that was fixed."

"Clean rooms,staff was nice the only things was we forgot our hair dryer, they Do Not have one available at all."

"Great location. Fun weekend."

"It's quaintly old The staff was extremely helpful and pleasant Great setting right on the lake with a large outdoor deck. Will return"

"Unclean room. Air conditioning plug did not work. Stayed two days and the maid left room with dirty towels and unclean, ( as it was when we checked in). Very disappointing!"