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Reviews of Vivanta Chitwan Bharatpur

3.5 out of 5
Vivanta Chitwan Bharatpur
Bharatpur Height, Bharatpur

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Emilie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and comfortable hotel. Excellent service and facilities.
Stayed 6 nights in Feb 2020

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Stayed 1 night in Jan 2020

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Suraj Thapa on 28 Oct 2019
Dear Guest, Greetings! Thank you for your Excellent rating, we were pleased you enjoyed your stay & our services. Hope to serve you again.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
When we arrived at the property,nobody was there to check us in,we waited there for a while and upon calling up the Hotel we told to come to the sixth floor since were not informed beforehand about the reception being located at the 6th floor . But overall the Hotel was good,a Hairdryer was missing in the bathroom.
Stayed 2 nights in Jul 2019
Response from Suraj on 31 Jul 2019
Dear Guest, Namaste, Thank you for having taken the time to give us your valuable feedback. It is with great concern that we received your comments sharing the problems you faced. I would like to personally apologies for the obvious inconvenience caused to you. At the Time of your stay , one of the Hotel representative have shown you the Hairdryer kept in the room which was somehow missed by you. We appreciate you bringing all this concern to light & we will be assuring you & all other Guest that these issue will be correctly taken care of. We appreciate giving a good overall feedback to the Hotel. Expecting your visit at the Hotel again so as to serve you again. Regards Suraj Thapa