Bexhill-on-Sea Spa Hotels

"Not made to feel welcome by reception & bar staff! No loo roll in room and when I asked at reception for toilet rolls to be sent to room, I was informed that they don’t do room service and if we had wanted special requests in room then we should have emailed 24 hours before arrival - to be honest I had no idea what she was talking about! Everything was too much trouble! Music and lights turned off in bar between 10.50pm & 11pm leaving us to finish our bottle of wine in semi darkness! At breakfast, music again was turned off and doors shut at 9.55am with staff coming in and out getting drinks from the buffet! Terrible customer service. Wouldn’t recommend and wouldn’t stay again! Britannia hotels have a very low standard. "

"My daughter & I had a lovely one night stay here - it’s a beautiful property! Everything was spotlessly clean, the staff were friendly and helpful and the food was delicious. The rooms had everything we needed and everything was top quality. We would highly recommend a stay here."

"Excellent staff and ideal location make this stay a good choice."

"My friend and I stayed for three nights. We loved the location. We used the swimming pool and each had a treatment provided by the Spa. The food was lovely. The staff were friendly and accommodating. A great atmosphere. The weather was really good, so we enjoyed relaxing in the garden. It was definitely good value for money. Would 100% stay again."

"Sort your WiFi. It’s super important when guests need to work. "

"Everything was perfect to be honest."

"Room was a little small and showing signs of ware and tare. Excellent breakfasts with fresh fruit salads, continental spread, hot food cooked to order and tasty. I did not try the lunch or dinner but I noticed a lack of vegetarian options. I also did not try the indoor pool or gym. I had afternoon tea there which was a bit pricey and underwhelming."