Bestensee Beach Resorts from RM295

"Well, first the front desk person didn't give us a key. So I had to walk all the way back to reception to get the key. Then we noticed that there was no electricity in the room, so I had to walk back again. They told us to switch rooms and gave us the key to the next place. The last thing was that the hair dryer didn't work. Staff wasn't very accommodating or sorry for the multiple inconveniences. Water park was amazing as usual and breakfast was delicious. "

"Nettes Personal, saubere Zimmer, ruhig, was will man mehr 😀. Gerne wieder."

"Ok"

"Great dinner and breakfast. Large, modern gym. Fantastic spa and pools. "

"This was the worst hotel i've ever stayed at. There was NO air conditioner in the rooms, NO refrigerator, room cleaning every other day. The front desk said they would bring fans ot cool the rooms, never did. Breakfast buffet lacking "

"Die Wohnung hatte eine super Lage, direkt am Scharmützelsee. Die Ausstattung war sehr gut, auf derTerrasse hat es sich gut gesessen, war überdacht. "

"Unser Aufenthalt im Hotel war rundum perfekt – genau so, wie wir es uns vorgestellt haben. Das Zimmer war sauber und komfortabel, der Service freundlich und zuvorkommend. Die Lage ist ideal und hat unseren Aufenthalt in Berlin sehr angenehm gemacht. Wenn wir wieder nach Berlin reisen, werden wir definitiv wieder hier übernachten. Absolute Empfehlung!” "

"I must say, one man that worked at the bar and restaraunt was very kind. Informative. The rest of the staff was young adults. Not very good at what they were doing. Management is awful. There is no one there at any time of day, if one needs anything. It was a struggle (and a day wait) to get another pillow and towel. The pillows are empty pillow cases. The blankets and sheets smell of faint mold, as if they're not dried properly. There is no air flow, even with windows open. Despite it being...