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Reviews of B&B HOTEL Besançon

2 out of 5
B&B HOTEL Besançon
159, rue de Dôle, GPS: rue Clément Marot, Besancon

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 162 reviews" "
Rating 8 - Good. 73 out of 162 reviews" "
Rating 6 - Okay. 27 out of 162 reviews" "
Rating 4 - Poor. 14 out of 162 reviews" "
Rating 2 - Terrible. 8 out of 162 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Juliana

Travelled with group
Disliked: Property conditions & facilities
Booking through Expedia resulted in not being sent the code for late checkin. We arrived after an 8 hour drive and only managed to get in after calling the help button 5 times to get a code to let us into the building and our room. On Expedia it says reception is closed from 8.30 but that you can check in 2pm to anytime! More info needed. The beds are comfortable and the room is clean enough although dusty and the bathroom floor need a mop to remove sticky residue. Air-con unit did not work so room was rather warm even with the window wide open. Cheap and cheerful, you get what you pay for however checking should have been smoother and the room could be cleaner.
Stayed 1 night in Aug 2023
Response from jean on 17 Aug 2023
Thank you for taking the time to share your experience.Your opinions are essential for us.We are sincerely sorry for the inconvenience caused by our cleaning team. We have made a point with the housekeeper on this subject in order to prevent such an incident from happening again in the future.Hoping to have the pleasure of welcoming you again soon at the B&B HOTEL Besancon

10/10 Excellent

Edmund

Stayed 1 night in Aug 2022

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique expérience
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Simon on 2 Oct 2019
Bonjour, Nous vous remercions de nous avoir accordé ces quelques instants pour vous exprimer suite à votre séjour. Nous prenons bonne note des points à propos desquels vous souhaiteriez que des améliorations soient apportées spécifiqement le buffet petit-déjeuner, Le bien-être de nos clients est au cœur de nos préoccupations, et votre témoignage nous encourage à poursuivre nos efforts pour vous satisfaire. A très bientôt, Simon Réceptionniste B&B Hotel Besançon

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Functional hotel
A good functional hotel if you want to stop for a night. Is very close to a main road. Staff were good and efficient and room had some light air conditioning. On the outskirts of the town.
Stayed 1 night in Aug 2019
Response from simon on 4 Oct 2019
Hello Alexander Thank you for taking the time to express your satisfaction. It is a pleasure to read that you have enjoyed your stay at the B & B Hotel BESANÇON. Your comment is a real reward and encouragement for our team that strives to make the best welcome to our customers. Looking forward to welcoming you again, we wish you a nice day. Simon Receptionist

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Good location near main road route. Useful triple rooms. Quiet. Near restaurants and shops.
Stayed 1 night in Aug 2019
Response from Simon on 25 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Receptionist B&B Hotel Besançon

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from simon on 23 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Receptionist B&B Hotel Besançon

8/10 Good

Jackie, Farnham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Simon on 7 Jul 2019
Bonjour, Un grand merci pour votre commentaire. Chaque avis est important car ils nous aident à améliorer sans cesse la qualité de notre établissement. A bientôt ! Simon Réceptionniste B&B Hotel Besançon

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Simon on 3 Mar 2019
Bonjour Richard, Merci d’avoir pris le temps de partager votre expérience dans notre établissement. De tels retours sont un énorme soutien dans notre travail quotidien pour assurer un service irréprochable. En espérant avoir le plaisir de vous accueillir de nouveau au B&B Hôtel BESANÇON. Simon Réceptionniste

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Simon on 26 Aug 2018
Bonjour Edwin, Merci pour cet excellent avis ! A bientôt au B&B Hotel de Besançon ! Simon Réceptionniste

8/10 Good

Richard

Liked: Cleanliness, staff & service
Road Trip Stopover
We stayed here overnight to break the journey on the way to the Alps. The room was clean and spacious enough for 4 (2 adults and 2 kids). we arrived after 9 pm and there was no reception, we booked in via an electronic terminal in the lobby which gave us access codes for the hotel and our room. Overall the stay was basic but functional and only downside was lack of in-room tea making facilities. there was a hot drink vending machine in the reception area but no hot water to make our own tea which is a small thing but important to us in the context of the roadtrip.
Response from Simon on 15 Apr 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Concerning the lack of hot water which is of course essential for tea, there's a micro-wave oven just next to the hot drink vending machine. Even though the temperature doesn't reach 100°C , it can be helpful. Hope to see you again very soon. Sincerely, Simon Receptionist

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good stop-over hotel
Arrived to be greeted with a big smile at 5pm. Comfortable stay and close to amenities.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

EDITH ALISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and reasonable Hotel
Stayed 1 night in Oct 2022

4/10 Poor

Philippe

Business traveller
Liked: Staff & service
Rapport qualité / prix très décevant. Robinet de l’évier de la salle de bain quasi inutilisable
Stayed 1 night in Oct 2022

6/10 Okay

Nina-Corinna

Travelled with pets, Travelled with partner
Liked: Amenities
Personal am Empfang unfreundlich und spricht leider nur Französisch. Das Zimmer war ok für eine Nacht, aber wir haben uns nicht wohl gefühlt. Obwohl für zwei reserviert und gezahlt war nur für eine Person hergerichtet. Wir werden nicht wieder kommen.
Stayed 1 night in Oct 2022

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximité des transports publiques
Stayed 1 night in Sep 2022

10/10 Excellent

Celine

Stayed 2 nights in Jul 2022

4/10 Poor

Eric

Travelled with family
Liked: Cleanliness, staff & service
BB Besançon
arrivés à 1h du matin, il a fallu taper une dizaine de fois le numéro de réservation pour avoir le code d'entrée. il a fallu tirer comme une brute sur la porte d'entrée pour pouvoir l'ouvrir, pas facile tout ça quand on est fatigués. points positifs : de la place dans un parking fermé, chambre climatisé et pas de bruit pour un samedi soir. l'isolation phonique est malheureusement légère
Stayed 1 night in Jul 2022

10/10 Excellent

Florent

Stayed 1 night in Jul 2022

10/10 Excellent

Elodie

Stayed 1 night in Jul 2022

10/10 Excellent

david

Stayed 1 night in Jul 2022

4/10 Poor

Nicole

Travelled with partner
Disliked: Staff & service
Als ich kann in das Hotel, musste ich alleine Check-in machen. An sich kein Problem nur wusste ich überhaupt nicht was für Pin sollte ich in dem Automat eingeben. Zimmer naja von B&B Hotel kan man nicht zu viel erwarten. Das keiner im Zimmer hat nicht funktioniert, im Zimmer war zu wenig Handtücher für 2 Leute.
Stayed 1 night in Jun 2022

8/10 Good

José

Stayed 1 night in May 2022

10/10 Excellent

Florent

Stayed 1 night in May 2022

6/10 Okay

Ben

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La clim ne fonctionne pas
Stayed 3 nights in Apr 2022

8/10 Good

Jean michel

Stayed 1 night in Apr 2022

8/10 Good

John

Stayed 1 night in Mar 2022

8/10 Good

KONATE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

2/10 Terrible

Julien

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insalubre et dangereux
Catastrophique. Nous n’avons pas pu accéder à la chambre pour cause d’intervention de police dans le hall suite à vandalisme et bagarre. Les policiers nous ont mis en garde sur des risques encourus à rester dans cet hôtel malfamé. Nos enfants étaient en pleurs et paniqué. Nous avons repris la route. Impossible de joindre par téléphone b&b. Nous souhaiterions être remboursé et faire part de notre mécontentement.
Stayed 1 night in Dec 2021
Response from PG on 4 Jan 2022
Bonjour Oui effectivement la police est intervenu pour sécurisé l hotel suite a un individu perturbateur .extérieur de l hôtel . La police a fait son travail pour sécurisé l hôtel maintenant a dire que l hôtel est insalubre c est pas très correct . Ne vous inquiété pas nous allons satisfaire votre demande . Toute nos excuses pour ce désagrément. Bien cordialement Patricia

8/10 Good

Martine

Liked: Cleanliness, property conditions & facilities, room comfort
Presque parfait
Accueil et contact pas très sympathiques Les chambres sont propres spacieuses et silencieuses bien chauffées
Stayed 3 nights in Dec 2021

10/10 Excellent

Bourgon

Stayed 1 night in Nov 2021

4/10 Poor

Brigitte

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Pas terrible
Chambre spacieuse, cet hôtel pourrait être pas mal mais manque de chaleur et de propreté. Le sol de ma chambre collait, manifestement une boisson (café ou autre..) avait été renversé et le sol présentait de grosses taches donc il n'avait pas été nettoyé. Pas très rassurant en temps de Covid... Petit-déjeuner très très limité et pas vraiment appétissant, et en plus le chien de l'hôtel se promène dans les salles !
Stayed 1 night in Nov 2021

8/10 Good

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Cyrille

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Ronny

Liked: Cleanliness, room comfort
B&B Chain
Average hotel, good for staying when you are on the road. Breakfast is OK. Bed in room ok. Area is close to main road.
Stayed 1 night in Aug 2021

8/10 Good

Henrion

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Chambre non fumeur. Qui sentait le tabac froid, dès que j y suis entrer.. Très désagréable. Impossible de changer étant donné que personne a l accueil. Distributeur de boisson hs.. Sinon chambre propre.
Stayed 1 night in Aug 2021

2/10 Terrible

Teddy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dessus de la propriété
Stayed 1 night in Aug 2021

8/10 Good

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Jul 2021

6/10 Okay

Tomas

Stayed 1 night in Jul 2021

8/10 Good

Flemming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Sébastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Hotel bien situé proche de tous commerces accessible à pied. Accueil très sympathique Très bon rapport qualité prix
Stayed 3 nights in Jul 2021

8/10 Good

benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Deplacement professioonnelle. Tres bien
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

8/10 Good

Grégory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Didier

Business traveller
Disliked: Staff & service
Stayed 1 night in May 2021

8/10 Good

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021