Hotel Dekat Bernard W Holland Park

"The security latch /lock on the door was missing half. The windows was a two piece held together with clear tape. The trim on the bottom of the wall was missing in places and fell off laying in the floor in other spots. They actually give you a plastic bag with your soap,wash cloth,towels and toilet paper. ( like am I in jail ?) And the ice machine is falling apart no scoop . Nothing in the room to get ice with. No ice bucket no cup nothing."

"Exceptionally friendly staff. Breakfast was on time. Coffee was strong. Bed was comfortable. The TV was huge. Great water pressure and hot water was plentiful. Slept like a baby."

"Excelente estadía, la recomiendo al 100%"

"We stayed there for one night. When we checked in we immediately noticed the couch was dirty. There were crumbs/food all over it, one of the back cushions was off the couch, and there were crumbs in the floor. In the bathroom, the ceiling had a hole and rip where the bathroom above us was leaking. There was mold/mildew on the ceiling and in the shower. The shower floor was also dirty. When I reported to the front desk, I was told “yea, they were supposed to mark that room “out of order” sorry...

"Clean room and great staff"

"The air conditioner in our room would not maintain temperature. The room would get cold and then get hot all night long making it difficult to stay asleep. The staff was wonderful and the room was clean. Aside from the AC issue it was a great stay."

"Everything was great and my little dog was made to feel at home as well !!!"

"It was very clean and well maintained."

"Staff were nice, but the pool is out of order, ice machine broken, and the soda machine was broken. Breakfast was 3 types of cold cereal, a muffin or a waffle, but they were out of waffle mix. The air was off when we arrived to our room and it was HOT and smelled like wet dog. It took a couple hours to cool down and then the smell went away. The beds were hard and mine made loud squeaks every time I moved. It was clean, but I will not stay there again."

"I ended up paying 70$ more than I had expected to pay and I’m not sure why. Also the shower wouldn’t drain because of a clog. The breakfast was amazing!! The room was very clean except for the clogged drain. The WiFi was misspelled which made me nervous to use it."

"It’s just a solid place to stay a night or two. Nothing fancy but has a couple options for food in walking distance. One mile from other restaurants and shopping."

"The hotel was unsanitary. The manager was rude. I do not recommend the property to anyone."

"Not clean"