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Had dinner and breakfast along with the private bath room. The food was excellent each time and plentiful (dinner was a little on the large side so if you stay, I might recommend skipping lunch). The staff was friendly throughout the stay and greeted us at the entrance when coming in for check in and after out outing.
Location is close to the bus station from Beppu station and just one street away from Beppu Jigoku (Hell) which makes for convenience when coming by public transportation. Parking looked plentiful as well and the hotel can also get a rental car service.. going to Yufuin can get packed on the hour long bus so maybe the rental car could be very useful.
One of the best places I've stayed. Room was lovely, incredible service, amazing facilities on offer, particularly enjoyed the beautiful public and private hot springs. Would absolutely stay again.
This hotel was in a really good walkable location. The staff was extremely helpful and kind. The hotel onsen was great with a nice overlooking view of Beppu Bay.
The hotel was nice. The room was a little smaller than expected but worked. The bathroom was small. WiFi was not accessible from the room, so you had to go to the lobby. I wasn’t bothered by that as we were not in the room much at all. Close proximity to shopping and attractions. Staff were so friendly and helpful.
Hotel Sansuikan is ideally placed to visit the 6 ‘Hells’ with the remaining two a short bus stop away.
With the right room, one can experience sunrise over the distant coastline and the neighbouring vents of steam.
Reception was polite and informative about the area. No issues and highly recommended.
Since we had our own onsen, we did not try their public ones.
It's not a high end hot spring hotel but overall is good to stay. Staff are nice and patience to serve us even they don't speak English very well. It's not a bad idea for us to stay again for next time visit.
Very helpful and friendly staff. Room is very comfortable (private onsen included). Food (Dinner, Breakfast, and snacks) is excellent. May stay in this hotel in future trip.
This hotel has very good, wonderful Onsen.
And all staff are very kind.
After having Onsen in the early morning, I have good japanese traditional breakfast, this time is so good.
Room condition is very good too.
Sarah
Stayed 2 nights in Oct 2017
6/10 Okay
Joerg, London
31 Aug 2017
Liked: Cleanliness, staff & service
Very convenient hotel for Seven Hells and Onsens
Hotel is superbly located to check out the Seven Hells hot springs and close by Onsens. If you get a high floor room there is a fantastic view on the Bay of Beppu. Both baths in the hotel on the first floor (public bath) as well as the private hotel one on the six floor are offering very good Japanese bath house experiences.
직원분들이 너무 친절하십니다. 숙소에 있던 과자도 너무 맛나서 따로 구매할정도였어요.ㅎ 침대 2개룸인데 3명이 자는거라서 저녁에 따로 요를 깔아주러 오시더라구요.그리고 6층에 야외에 있는 노천 조그만 탕 3개가 있는데 너무 좋았습니다.그날비가왔는데 비맞으면서 매일 온천했더니 떨어지지 않던 감기가 떨어졌네요.
영어가 거의 통하지 않고 방의 청결상태도 완벽하지 않음. 낡은티를 감출 수 없음. 조식도 그저그런데 밖에서 먹을 곳 없음. 이불은 작아서 발이 나옴.. 좋은 것은 6층에 있는 노천 온천. 바다가 보여서 좋은 것 빼고는 딱히 이 호텔의 장점을 찾기 힘듬.
서비스도 체계적이지 않고 목욕수건도 하루에 한장밖에 지급이 되지 않고 생수도 안줌. 재방문의사 없음
6층에서 야경을 감상하며 즐기는 자쿠지 목욕은 정말 최고였습니다! 식사의 구성과 퀄리티도 대만족. 직원분들도 매우 친절하셔서 2박3일 아무 부족함 없이 잘 쉬고 왔습니다. 숙소가 상권과 좀 떨어진 곳에 있어 야식을 구하러 가기 조금 힘들긴 하지만 숙소의 문제는 아니라고 생각합니다.
방 안에 딸린 개인 노천탕도 매우 훌륭했으나, 제가 묵은 방은 욕조가 대로변에서 훤히 보이는 위치여서 목욕할 때 조금 민망하긴 했습니다. 노천탕 느낌을 내고 싶으실 시, 덧문과 가림막을 친 후 욕조에 들어가서 덧문을 조금씩 덧문을 열어 조정하는 편이 좋습니다