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Reviews of Business Hotel Star

2.5 out of 5
Business Hotel Star
10-29 Tanoyumachi, Beppu, Oita-ken

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 62 reviews" "
Rating 8 - Good. 21 out of 62 reviews" "
Rating 6 - Okay. 20 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 3 out of 62 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Keith

Liked: Staff & service, amenities
Near the station, but the area has limited options. The hotel used an old key system and the rooms seem dated, but for a night it's okay.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Dec 2019
Response from 吉本 on 11 Jan 2020
当ホテルをご利用頂き有難うございました。

10/10 Excellent

Diletta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Great hotel for the location and price. Room was clean and had basic amenities. There's no onsen but you can freely access one 5 minutes away. There is also free tea and microwave, and a restaurant that offers Japanese-style breakfast. Only downside, the walls are quite thin, so it can be noisy.
Stayed 3 nights in Nov 2019
Response from 吉本 on 11 Jan 2020
当ホテルをご利用頂き有難うございました。 またのお越しをお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in a Good Location.
I really enjoyed my stay at the hotel. It was one of the best locations for a decent price that you could find in Beppu. The manager was very nice and they even had machines where you could filled a water bottle up with hot tea and then cool it in the fridge for a free drink. The rooms were also no e and spacious for Japan. The pillow wasn't very comfortable, but the bed was. They didn't have English instructions for the AC, so it was a bit of a guessing game, but it did work very well. I would easily stay there again.
Stayed 2 nights in Aug 2018

8/10 Good

Yuji, Columbus Ohio

Liked: Cleanliness, staff & service, room comfort
The refrigerator makes a lot of noise! Also the room 401 is too close to train station, and I hear bells and announcements of the station starting very early morning!!
Stayed 4 nights in Aug 2018

8/10 Good

Yeoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Everything in the hotel and room is old. Bathroom is moldy and the taps rusty.
Stayed 1 night in Sep 2017

10/10 Excellent

gook, New Zealand

Liked: Staff & service, property conditions & facilities, room comfort
very good location
hotel just next to beppu station, very convenience. staff was nice too.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Excellent Location
The location is very good which is very close to the Beppu Station. The room is comfortable and tidy though a bit old honestly. But if you compare the price of other hotels & their locations, I think the price for Business hotel is fair enough. It is perfectly fine for a short stay in Beppu. Staffs are also very helpful and nice.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
clean hotel but staff speaks zero english
the bedsheets are clean , rooms are sufficient for an overnight stay but pls. do note that staffs speaks zero english, only knows keywords in english such us check in and check out plus name. i had to ask the person from the tourism staff in beppu to write in japanese my request to leave our luggage for 7 hours.

6/10 Okay

MARI

Travelled with family
Disliked: Staff & service
駅近、かつ、専用駐車場もあり、よかったです。 建物自体は古い感じでしたが、お部屋は広め。
Stayed 1 night in Feb 2024

6/10 Okay

masato

良くも悪くもなかった。
Stayed 1 night in Jan 2024

6/10 Okay

?

Stayed 1 night in Dec 2023

10/10 Excellent

TSUTAYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いが別府駅のすぐ前と立地はバツグン。系列ホテルの天然温泉も利用出来、コストパフォーマンスは最高。おすすめします。

8/10 Good

makoto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗に掃除されていて良かった。 徒歩圏内で色々お店が揃っていて便利でした。
Stayed 1 night in Apr 2023

8/10 Good

kazuaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安く泊まれて満足です。欲を言えば部屋に電子レンジがあれば尚、良いです。
Stayed 1 night in Mar 2023

2/10 Terrible

Fung Chuen

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
雖然是非常近車站，但整體格局就是賓館，上去二樓前台過於陰森，建議不要考慮。

10/10 Excellent

OOMORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Fúkuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

YOSHIYA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
シャワーのお湯が全く勢いがなく満足に身体を洗えませんでした。ウォシュレットも壊れていました。また、Wi-Fiが動画を全く再生できない速度で使用できませんでした。
Stayed 2 nights in May 2022

4/10 Poor

Mariko

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Business traveller
ドアを勝手に…
フロントの方が2回ほど部屋に尋ねて来られたのですが、ノックをして返事をする前にすぐにドアを開けられました。 プライベートな空間だと思いますので お客様からドアを開けるのを待った方が良いのではないでしょうか。
Stayed 1 night in Jan 2022

10/10 Excellent

yasushi

Stayed 1 night in Mar 2022

8/10 Good

kodaka

Liked: Room comfort
　部分的に改装されているので、古い建物の割に使いやすかった。ここだけどはないけれど、コンパクトな客室向けのシャワー・トイレ・洗面ボウルのみで使いやすいユニットバスがあればいいと思う。 　無料のコーヒー（熱湯）サーバーがあるけれど、室内ポッドとスティックコーヒーのほうがありがたい。 その他 　眺望は上階で良、テレビはＨＤＭＩでＭａｃｂｏｏｋミラーリンク可、駅反対側の姉妹ホテルで温泉利用可。
Stayed 2 nights in Feb 2022

10/10 Excellent

YUUSUKE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

chikako

Liked: Staff & service
荷物を預かってもらえた。
Stayed 1 night in Dec 2021

6/10 Okay

masayuki

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

TAKAO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
観光、食事に便利な所に位置している。
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
駅近でとても便利です。受付の対応は良かったですし、掃除のおばさんも良かったです。しかし古い建物のせいか廊下の音（別の部屋のドアの音など）が聞こえてきます。部屋のドアは自動ロックとありましたが、普通にドアを締める感じだと鍵がかかっていませんでした。きちんと引っ張って閉めることが必要です。部屋のキャビネットに給湯器が無い代わりにゴキブリの殺虫剤が置かれていてびっくりしました。製氷機のところに共有の入れ物やスコップが置かれていますが汚かったです。
Stayed 3 nights in Aug 2021

2/10 Terrible

JAEYEOP

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

NOBUYUKI

Liked: Staff & service, property conditions & facilities
駅近で便利
駅から近く系列店で温泉にも入れて又朝食付きなので満足です
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020
Response from 吉本 on 11 Jan 2020
当館ご利用有難うございました。

4/10 Poor

Katsunori

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

設施內外都較舊,提供的ＷIFI是不能成功連接,電視沒有訊號,相信前台的老伯是經營者，理解只能有基本英語溝通。從老伯與前一位入住者對話獲知可以到車站東口的Seawave Hotel使用溫泉設施
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

JIA WUN

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
安くて便利
朝食、パーキング、温泉もついて、このお値段は有り得ません。また、別府駅から直ぐですのでビジネスに最適です。
Stayed 1 night in Feb 2019

10/10 Excellent

YOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
おすすめ
駅が近くてよかったです。少しレトロな建物でしたが、値段もフロントの対応も良かったです。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネス利用では可
温泉入浴は近隣の提携ホテルへ行く必要あり、着替えが面倒に感じます。部屋のUBは3点式で狭く使いづらいです。料金が安いのでビジネス利用では問題ないと思います。
Stayed 1 night in May 2018

8/10 Good

yuji, tokyo

Liked: Staff & service
駅近のホテル、コスパ良し
コスパは最高。多少古さは否めません。駅近で便利。駐車場無料。系列ホテル温泉露天風呂無料。コスパ重視でおすすめです。また、泊まりたいと思います。
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2017

6/10 Okay

かみ, 福岡県

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
シャワーが
温度が全然一定にならずろくにシャワーを浴びれませんでした。熱いか冷たいかだけでこんな状態では冬場は風邪をひきます。 ただほんとスタッフの対応は良かったので設備以外に不満はないです。
Stayed 1 night in Oct 2017