In-room safe, desk, iron/ironing board, free cots/infant beds
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Reviews of Days Inn by Wyndham Benson

2 out of 5
Days Inn by Wyndham Benson
621 West Commerce Dr, Benson, AZ

Reviews

7.6

Good

Rating 10 - Excellent. 196 out of 643 reviews" "
Rating 8 - Good. 248 out of 643 reviews" "
Rating 6 - Okay. 106 out of 643 reviews" "
Rating 4 - Poor. 58 out of 643 reviews" "
Rating 2 - Terrible. 35 out of 643 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find handy for tombstone and town staff very helpful would use again and recommend
Stayed 3 nights in Feb 2020
Response from Eva - Assistant Manager on 12 Feb 2020
We appreciate your feedback and thank you for choosing Days Inn by Wyndham Benson.

6/10 Okay

ANgel

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Overpriced Stay
Front desk clerk was a welcome sight. Very friendly and able to provide the best information about the hotel. The room was not so clean. Sheets looked like they had not been changed just done. Bathroom toilet was dirty and unclean. Room smelled like cigarrete eventhough there is a no smoke policy. Overpriced for the the way it looks and its amenities
Stayed 1 night in Feb 2020
Response from Eva - Assistant Manager on 10 Feb 2020
We are sorry your stay was not so great. Your comments are what make us better. They allow us to fix things where needed. Thanks for letting us know.

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 1 night in Feb 2020
Response from Eva - Assistant Manager on 10 Feb 2020
We appreciate your feedback. Thanks for staying with us.

8/10 Good

Bernadette

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Only room available was a smoking room, and it reeked! There was no effort to add air freshener or air out the room.
Stayed 1 night in Feb 2020
Response from Eva - Assistant Manager on 9 Feb 2020
We appreciate your feedback Bernadette. Your comments are what make us better. Thanks for letting us know.

4/10 Poor

Becky, Tucson

Liked: Property conditions & facilities
Disliked: Cleanliness
Not satisfied with the cleanliness/presentable of the room
Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 4 Feb 2020
We are sorry you were unhappy. We will work hard on fixing the issue you had. Thanks for letting us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citrus tress by the heated pool with birds singing. I was in heaven.
Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 4 Feb 2020
Thanks for your excellent review but we do not have a heated pool.

2/10 Terrible

LK, Frisco

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Felt unsafe Hotel could not have been more dated in terms of “decor” if you can even call it that
Stayed 1 night in Feb 2020
Response from Eva - Assistant Manager on 3 Feb 2020
We appreciate your feedback LK and are sorry you were unhappy. Thanks for letting us know.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older property but it’s nice and it gets the job done! Beds were comfortable. Breakfast was good and the staff were very pleasant. The only draw back is that there is no elevator, but we would stay here again.
Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 1 Feb 2020
Thank you so much for your excellent rating. We hope to see you again.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy. Toilet had feces smeared all over it and the floor. No staff available to clean it. I had to go buy cleaning supplies and do it myself. No other room available. Window broken and would not close properly. Plug missing from bathroom sink. Tub so dirt we would not even use it. Carpet in hallway and stairs very dirty. DO Not Stay Here Ever
Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 1 Feb 2020
We apologize for the issues you had at our hotel. Your comments are what make us better they allow us to fix things as needed. Your feedback is very important to us. Thanks for letting us know

8/10 Good

Tammie, Green Bay, WI

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Corners of the room could be cleaner but the bed was nice and comfy. We were pleased with Levi at the front desk and the breakfast was good. The value for what we paid was good! Would stay again if in the area.
Stayed 2 nights in Jan 2020
Response from Eva - Assistant Manager on 30 Jan 2020
We appreciate your feedback Tammie and look forward to seeing you again. Thanks for choosing Days Inn Benson.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 night stay!
The hotel was fully booked when I checked in and I still got great customer service. One of the quietest hotels we’ve stayed at. The room was clean and comfortable, we loved that it was wood floor instead of carpet. Housekeeping was helpful in providing extra towels when needed. The breakfast was decent - good coffee and waffles. If ever in Benson again, we would book here again.
Stayed 2 nights in Jan 2020
Response from Eva - Assistant Manager on 30 Jan 2020
Thank you so much for your excellent review. We look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 30 Jan 2020
We appreciate your feedback. Hope to see you again.

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 30 Jan 2020
We appreciate your feedback. Hope to see you again.

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 1 Feb 2020
We appreciate your feedback. Hope to see you again

6/10 Okay

Judith

Liked: Staff & service, room comfort
days inn
Room wasn’t ready until 5:30. Bathtub was stained. But the bed was comfortable and overall the room was clean.
Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 27 Jan 2020
We appreciate your feedback Judith and thank you for your choosing Days Inn by Wyndham Benson.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and helpful. However the floor of the hotel room was dusty/gritty like it hasn't been cleaned.
Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 25 Jan 2020
We appreciate your feedback and your 4 star rating. Thanks for choosing Days Inn by Wyndham Benson.

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020
Response from Eva - Assistant Manager on 24 Jan 2020
We appreciate your 4 star rating. Thanks for choosing Days Inn by Wyndham Benson.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, more than reasonably priced, an easy walk to a couple of restaurants, and right where I needed it to be. This will become a regular stop.
Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 23 Jan 2020
Thank you so much for your excellent review and for choosing Days Inn By Wyndham Benson.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hard laminate floors instead of carpet. Friendly staff. Only complaint is there was a slight smell of smoke in the halls and room.
Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 18 Jan 2020
We appreciate your feedback Michael and we are happy you enjoyed your stay with us. Thanks for choosing Days Inn by Wyndham Benson.

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 12 Jan 2020
Thanks for choosing Days Inn By Wyndham Benson.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a very good price on our family room, so I wasn't sure what to expect, but was pleasantly surprised to find a comfortable, clean, attractive, and spacious room, a nice little breakfast room, and very pleasant and helpful staff. I plan to stay at this Days Inn next time we visit Benson. It provided everything we needed and was pleasant as well.
Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 7 Jan 2020
Thank you so much for your great review and for choosing Days Inn by Wyndham Benson. We look forward to seeing you again.

8/10 Good

Donna, Phoenix, AZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the Caverns. Clean rooms, good breakfast. Very nice people at the desk.
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 6 Jan 2020
We appreciate your feedback and your 4 star rating Donna. Thanks for choosing Days Inn By Wyndham Benson.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service and pretty good personnel if I have to stay there I will like to
Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 5 Jan 2020
We appreciate your 5 star rating. Thanks for choosing Days Inn by Wyndham Benson.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Eva - Assistant Manager on 5 Jan 2020
We appreciate your 4 star rating. Thanks for choosing Days Inn By Wyndham Benson.

4/10 Poor

David

Travelled with family
You get what you pay for. About what I'd expect for the area, though.
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 3 Jan 2020
We appreciate your feedback David. Thanks for choosing Days Inn by Wyndham Benson.

10/10 Excellent

Shaunmarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Eva - Assistant manager on 31 Dec 2019
Thank you Shaunmarie for your excellent rating and for choosing Days Inn By Wyndham Benson.

6/10 Okay

Verified traveller

Travelled with family
Our car died down, and we were unable to stay at the hotel. It would be nice to have a cancellation policy for emergencies though.
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 31 Dec 2019
Give me a call. Maybe I can help.

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over
Convenient for travel. Courteous staff. Room Comfortable
Stayed 1 night in Dec 2019
Response from Eva - Assistant manager on 29 Dec 2019
Thank you Chuck for your great review and for choosing Days Inn By Wyndham Benson.

8/10 Good

amilee

Stayed 1 night in Dec 2019

4/10 Poor

Virgy

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I booked for 3 seniors, Doble beds well that’s NO DOBLE BEDS grrrrrrr am so mad, I call in front desk and he told me for two beds that’s NO QUEEN SIZE BEDS GRRRRRRRRRR It’s just tween beds. So disappointed but 2 of the seniors where disabled it was hard but other then that EXCELLENT.
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 29 Dec 2019
We apologize for the inconvenience you had while booking your room. We do not have any queen beds at all in the hotel. We have double / full size beds in the rooms with 2 beds and king size beds in the rooms with qed bed. Always check your email confirmation to make sure it is correct. Glad everything else is excellent.

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 28 Dec 2019
We appreciate your excellent rating Edward and thank you for choosing Days Inn by Wyndham Benson.

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2019
Response from Eva - Assistant Manager on 28 Dec 2019
We appreciate your 4 star rating and for choosing Days Inn by Wyndham Benson.

8/10 Good

Carla

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Front desk was very friendly. Location was perfect for us, right next to the freeway, that way we could continue your trip. The only thing I was not happy, it was the few hairs I found in the bathroom. Somethibg splashed on the wall, too.
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 27 Dec 2019
Thank you Carla for your great rating and for choosing Days Inn By Wyndham Benson. We apologize for the hairs you found.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 27 Dec 2019
We appreciate your great rating and thank you for choosing Days Inn By Wyndham Benson.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The room wasn’t very clean but the bed was comfortable and the price is good
Stayed 2 nights in Dec 2019
Response from Eva - Assistant Manager on 23 Dec 2019
We appreciate your feedback and thank you for choosing Days Inn By Wyndham Benson.

8/10 Good

MaryTX, Dallas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the price, decent breakfast and left our luggage in car all night with no issues. The tubs could be cleaned better. Love that there was no dirty carpet.
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 23 Dec 2019
Thank you Mary for your 4 star rating and for choosing Days Inn By Wyndham Benson.

2/10 Terrible

tabitha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TTP
Made my reservation on line and the hotel called to tell me they didn't have the room available. Clerk argued with hotels.com . Very inprofessional.
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 23 Dec 2019
We appreciate your feedback Tabitha. You comments are what make us better. Thanks for letting us know.

8/10 Good

Art

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Days Inn at Benson
Our stay was great, the room was very clean, the continental breakfast was really good, just wish they would have had 2 queen beds instead of 2 double beds, it was crowded for my wife & me.
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 20 Dec 2019
Thank you Art for your great review and for choosing Days Inn By Wyndham Benson.

10/10 Excellent

Janis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service- was taking a road trip needed a place to rest.
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 19 Dec 2019
Thank you Janis for your excellent review and for choosing Days Inn By Wyndham Benson.

4/10 Poor

Darrell

Disliked: Cleanliness, property conditions & facilities, room comfort
Booked king bed, was given 2 singles. Pool & hit tub were ice cold.
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 8 Dec 2019
I apologize again for not having the room you booked when you arrived. As I explained both myself and 3rd party booking were making the reservation at the same time. The hot tub is closed on our web site.

6/10 Okay

Michele

Liked: Cleanliness, staff & service, room comfort
Had to stay in room with two double beds as the king bed rooms were smoking rooms. Toilet was a low flow and water was inch away from your bottom.
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 8 Dec 2019
We appreciate your feedback. Thanks for choosing Days Inn By Wyndham Benson.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Eva - Assistant Manager on 8 Dec 2019
Thank you for your excellent rating and for choosing Days Inn By Wyndham Benson.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness. BBQ franchise Located restaurant next door.
Stayed 1 night in Dec 2019
Response from Eva - Assistant Manager on 6 Dec 2019
Thank you for the excellent review and for choosing Days Inn By Wyndham Benson.

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All else was excellent.
The stay was excellent. Every thing was great. One exception, the scrambled eggs were terrible with the consistency and toughness and shape of a Hockey Puck.
Stayed 1 night in Oct 2019
Response from Eva - Assistant Manager on 4 Dec 2019
Thank you Bill for your excellent review and for choosing Days Inn By Wyndham Benson. Sorry about the eggs.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Benson. Safe, quiet and clean.
Stayed 1 night in Nov 2019
Response from Eva - Assistant Manager on 3 Dec 2019
Thank you so much for the great review and for choosing Days Inn By Wyndham Benson.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
you could open the windows to get fresh air. close to the highway for on off access. convenient for one nights' stay
Stayed 1 night in Nov 2019
Response from Eva - Assistant Manager on 30 Nov 2019
We appreciate your feedback and your 4 star rating. Thanks for choosing Days Inn By Wyndham Benson.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Eva - Assistant Manager on 30 Nov 2019
We appreciate your 4 star rating. Thanks for choosing Days Inn By Wyndham Benson.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the pueblo style building. the location was quite and close to a Dennys restaurant and Dickies barbecue.
Stayed 1 night in Nov 2019
Response from Eva - Assistant Manager on 28 Nov 2019
We appreciate your feedback and your 4 star rating. Thanks for choosing Days Inn By Wyndham Benson.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Eva - Assistant Manager on 25 Nov 2019
We appreciate your feedback. Thanks for choosing Days Inn By Wyndham Benson.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Bed was really comfortable! Room was clean but you can tell the complex has seen better days. Just stayed for 1 night (6 hours at that) and it did its job. Fairly safe, kind staff, clean comfy bed. Not my first choice for a hotel generally but it served its purpose!
Stayed 1 night in Nov 2019
Response from Eva - Assistant Manager on 25 Nov 2019
We appreciate your feedback and your 4 star rating. Thanks for choosing Days Inn By Wyndham Benson.