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Reviews of The Leela Bhartiya City Bengaluru

4 out of 5
The Leela Bhartiya City Bengaluru
Bhartiya City, Thannisandra Bangalore, Bengaluru

Reviews

9.6

Exceptional

Rating 10 - Excellent. 41 out of 50 reviews" "
Rating 8 - Good. 8 out of 50 reviews" "
Rating 6 - Okay. 1 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jay

Stayed 4 nights in Apr 2024

8/10 Good

Sangeetha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was lovely n the rooms very spacious. The service at Falak was very good. The check in process was functional but not friendly. However the airport transfer was well organised n the driver Gajender very helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Kanuj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ashok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Sanjib

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2024

10/10 Excellent

Fariya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Leela was beyond amazing! From the seamless check-in process to the convenient dining options, everything was top-notch. The property itself was stunning, and every single detail was taken care of. Highly recommend this place for an unforgettable experience!
Stayed 1 night in Feb 2024

10/10 Excellent

Anand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jan 2024

10/10 Excellent

Tomoharu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Directly connected to a shopping mall.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend, t
Stayed 2 nights in Jan 2024

10/10 Excellent

VENKATA JITENDRA KUMAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Excellent hospitality.
Stayed 1 night in Jan 2024

10/10 Excellent

Brijes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was very slow. Bedsheets and pillows were dirty. Front desk staff told us that they will provode me with 1000 rupees credit to buy food or beverage but never gave me that credit. Little disappointed
Stayed 1 night in Dec 2023
Response from Uttaran Acharya on 29 Dec 2023
Dear Ms. Elizabeth,Thank you for taking time to write your valuable feedback, which will help us to improve our services. The scope of improvement is well noted and shared with the concern team members to look into. We as a team ensure a better experience in future.

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food and service was excellent
Stayed 2 nights in Dec 2023

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sujana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great service. The restaurants were good too.
Stayed 1 night in Dec 2023

10/10 Excellent

Pranav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall stay was wonderful with The Leela Bhartiya City. Rooms were quite big, spacious and clean. Food Quality and Taste was just perfect especially with wide array of cuisines to choose from the buffet. Special thanks to Ms Sujata for assisting us throughout the stay.
Stayed 1 night in Dec 2023

10/10 Excellent

deepika

I stayed there with my family for few days. It's a well maintained hotel with an exceptionally quick housekeeping service. The staff is very friendly and helpful. Mr. Rakesh was great. The gaurds are always welcoming guests with a sweet namaskar! The breakfast at Quattro was good though there is scope for improvement in South Indian food. The food for in room dining was delicious (had butter chicken and naan). The hotel lobby is interconnected to the mall which is indeed a big bonus for staying there. The hotel has a big park in front too. Will definitely like to stay there again.
Stayed 4 nights in Nov 2023

8/10 Good

Iriene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself is beautiful clean smells nice food is excellent staff are excellent, My room wasn’t cleaned for a day I think the kms we do when using the transportation from the hotel is not correct as extra kms were added and I had to correct the staff . And the staff was so nice to check the kms and charge me less .
Stayed 3 nights in Nov 2023

10/10 Excellent

kuriakose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled solo this time to India & I stayed at the Leela's for 6 nights. I had a great experience & the staff were very friendly. The mall is right next door, so it was super easy to shop anytime of the day. The food also was great in the buffet. I highly recommend this hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Jarnail S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful hotel , staff is very friendly and extremely courteous.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nandish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for the road to the hotel.. everything was excellent
Stayed 1 night in Oct 2023

10/10 Excellent

Prabhakar

Stayed 3 nights in Jun 2023

6/10 Okay

RAM

Stayed 2 nights in May 2023

10/10 Excellent

SUNIL

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food can be improved at the restaurant Rest all was world class
Stayed 1 night in Apr 2023
Response from Virender Razdan General Manager - The Leela Bharti on 14 Apr 2023
Dear Mr. Sunil,Thank you for taking out the time to review The Leela Bhartiya City Bengaluru. We are elated to understand that you thoroughly enjoyed your experience/stay with us. We look forward to welcoming you back with us. Warm Regards,

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were delayed. Otherwise it was a good experience.
Stayed 1 night in Mar 2023
Response from Virender Razdan General Manager - The Leela Bharti on 31 Mar 2023
Dear Mr. Martin,Thank you for taking out the time to review The Leela Bhartiya City Bengaluru. We are elated to understand that you thoroughly enjoyed your experience/stay with us. We look forward to welcoming you back with us. Warm Regards,

10/10 Excellent

chendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a great hotel. Everyone was kind and the service was the best. Room was large, well designed and furnished and kept in perfect condition by housekeeping. The attached mall was very convenient
Stayed 3 nights in Mar 2023
Response from Virender Razdan General Manager – The Leela Bharti on 9 Mar 2023
Dear Guest, Thank you for taking out the time to review The Leela Bhartiya City Bengaluru. We are elated to understand that you thoroughly enjoyed your experience/stay with us. We look forward to welcoming you back with us. Warm Regards,

10/10 Excellent

Dwaipayan, Hoffman Estates

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was new and very well configured. Room was good great too.
Stayed 1 night in Feb 2023
Response from Virender Razdan General Manager The Leela Bhartiya on 9 Mar 2023
Dear Guest, Thank you for taking out the time to review The Leela Bhartiya City Bengaluru. We are elated to understand that you thoroughly enjoyed your experience/stay with us. We look forward to welcoming you back with us. Warm Regards,

10/10 Excellent

Ajith

Stayed 1 night in Dec 2022
Response from Virender Razdan General Manager on 13 Dec 2022
Dear Guest,Thank you for taking out the time to review The Leela Bhartiya City Bengaluru. We are elated to understand that you thoroughly enjoyed your experience/stay with us. We look forward to welcoming you back with us. Warm Regards,

10/10 Excellent

Joonyoung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel and clean in general. Close to the airport that I don’t need to be stuck in the traffic too long. I will stay at the hotel next time I go there.
Stayed 2 nights in Sep 2022
Response from Virender Razdan General Manager - The Leela Bharti on 6 Oct 2022
Dear Guest,Thank you for taking out the time to review The Leela Bhartiya City Bengaluru. We are elated to understand that you thoroughly enjoyed your experience/stay with us. We look forward to welcoming you back with us. Warm Regards,Virender RazdanGeneral Manager - The Leela Bhartiya City Bengaluru

10/10 Excellent

Vinay

Stayed 1 night in Sep 2022
Response from Virender RazdanGeneral Manager - The Leela Bhartiy on 18 Jan 2023
Dear Guest, Thank you for taking out the time to review The Leela Bhartiya City Bengaluru. We are elated to understand that you thoroughly enjoyed your experience/stay with us. We look forward to welcoming you back with us. Warm Regards,

10/10 Excellent

Venkatesh, Plano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Excellent value for money. Included buffet breakfast was very good. Dinner at the restaurant on the 17th floor was superb.
Stayed 1 night in May 2022
Response from Reuben Kataria on 18 Jul 2022
Dear Mr. Venkatesh, Thank you for taking out the time to review The Leela Bhartiya City Bengaluru. We are elated to understand that you thoroughly enjoyed your experience with us. We look forward to welcoming you back with us. Warm Regards, Reuben Kataria General Manager - The Leela Bhartiya City Bengaluru

8/10 Good

Prakash Avinash

Stayed 2 nights in May 2022
Response from Rueben Kataria, General Manager on 19 Aug 2022
Dear Guest,Thank you for taking out the time to rate our services at The Leela Bhartiya City Bengaluru. We are delighted to understand that you had a memorable experience. We look forward to the pleasure of welcoming you back at our hotel.Regards,

10/10 Excellent

Ramakrishna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Rueben Kataria, General Manager on 19 Aug 2022
Dear Guest,Thank you for taking out the time to rate our services at The Leela Bhartiya City Bengaluru. We are delighted to understand that you had a memorable experience. We look forward to the pleasure of welcoming you back at our hotel.Regards,

10/10 Excellent

Shrikanth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2022
Response from Rueben Kataria, General Manager on 19 Aug 2022
Dear Guest,Thank you for taking out the time to rate our services at The Leela Bhartiya City Bengaluru. We are delighted to understand that you had a memorable experience. We look forward to the pleasure of welcoming you back at our hotel.Regards,

10/10 Excellent

Abhishek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasing stay
Stayed 4 nights in Feb 2022
Response from Rueben Kataria, General Manager on 19 Aug 2022
Dear Guest,Thank you for taking out the time to rate our services at The Leela Bhartiya City Bengaluru. We are delighted to understand that you had a memorable experience. We look forward to the pleasure of welcoming you back at our hotel.Regards,

8/10 Good

Joseph, Naperville

Liked: Cleanliness, amenities, property conditions & facilities
Food was good, property was very appealing and well maintained. Elevator was not working when I was rushing to the airport to catch a flight. Staff did respond, but this was stressful. Made a request at the front desk twice and was told each time that they would get back to me, but they did not get back. Staff were very polite and warm but there were gaps in communication and efficiency.
Stayed 1 night in Nov 2021
Response from The Leela Bhartiya City Bengaluru on 30 Nov 2021
Dear Guest, With deep concern I acknowledge your experience during your recent visit and am truly sorry as we fell short of your expectations and conveyed a perception that is contrary to our service philosophy. We have initiated corrective steps for the issues highlighted by you and are sure we will be able to address them immediately. We thank you again for your feedback and would request you to kindly treat this incident as an aberration and shall look forward to welcoming you back to the hotel soon again. Thanks & Regards, Reuben Kataria, General Manager - The Leela Bhartiya City Bengaluru

10/10 Excellent

Joseph, Naperville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding ambience, quality, service, and food. Staff went out of their way to ensure flawless guest service. However, this hotel is NOT 10 km from the airport (as shown in Expedia). It is more like 20 km and a long ride (about 45 minutes to an hour) at peak times!
Stayed 1 night in Nov 2021
Response from The Leela Bhartiya City Bengaluru on 23 Nov 2021
Dear Joseph, Thank you for choosing The Leela Bhartiya City Bengaluru and taking out time to share your feedback. We are happy that we were able to deliver our authentic true Indian hospitality during your stay. Thank you for your kind words about our staff, we shall convey your regards to them. Your kind words of appreciation are a great source of inspiration for our team. At The Leela Bhartiya City, our team always strives to provide stellar hospitality to all our guests. I regret the inconvenience caused due to information about the distance. I assure you that our team will investigate the concern expressed. We look forward to the pleasure of welcoming you back at our hotel. Regards, Reuben Kataria - General Manager

10/10 Excellent

Majd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Jun Hyung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
말이 필요없음. 그냥 좋음… 아주 좋음
Stayed 1 night in Nov 2023

10/10 Excellent

Tze Yan Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Seokhoon

Business traveller
Stayed 1 night in May 2023
Response from Virender Razdan General Manager – The Leela Bharti on 11 May 2023
Dear Guest,Thank you for taking out the time to rate our services at The Leela Bhartiya City Bengaluru. We are delighted to understand that you had a memorable experience. We look forward to the pleasure of welcoming you back at our hotel.Warm Regards,

10/10 Excellent

Kei

Stayed 1 night in Nov 2022
Response from Virender Razdan General Manager – The Leela Bharti on 2 Dec 2022
Dear Guest,Thank you for taking out the time to rate our services at The Leela Bhartiya City Bengaluru. We are delighted to understand that you had a memorable experience.We look forward to the pleasure of welcoming you back at our hotel.Warm Regards,

10/10 Excellent

Anubhav

Stayed 1 night in Apr 2022
Response from Rueben Kataria, General Manager on 19 Aug 2022
Dear Guest,Thank you for taking out the time to rate our services at The Leela Bhartiya City Bengaluru. We are delighted to understand that you had a memorable experience. We look forward to the pleasure of welcoming you back at our hotel.Regards,