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Reviews of SRT Alpines

3 out of 5
SRT Alpines
#4,5, Narayana Health City, Bommasandra, Anekal, Karnataka

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

6.0/10

Cleanliness

2.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Emmanuel

Disliked: Staff & service
POOR COMMUNICATION SERVICE FROM THE HOTEL
I had book the hotel for my parents. the hotel is nice and clean but when come to service there not NOT PROFESSIONAL 0% VERY POOR SERVICE BOOK THE HOTELS VIA HOTELS.COM BUT THE HOTELS SRT ALPINES KEPT telling my parents that i have not made any payment. we kept calling the managers at the hotel, they barely could speak English. i don't who,s fault was this but the SRT Alpine managers should know how to collect money for these website or a proper channel of communication needs to be established between hotels.com and SRT managers. i ended up getting refund from the hotels.com but this was 100% frustrating to both me and my parents in the foreign country.