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Reviews of Bend Inn & Suites

2 out of 5
Bend Inn & Suites
437 NE 3rd St., Bend, OR

Reviews

8.0

Very good

Rating 10 - Excellent. 327 out of 978 reviews" "
Rating 8 - Good. 389 out of 978 reviews" "
Rating 6 - Okay. 157 out of 978 reviews" "
Rating 4 - Poor. 56 out of 978 reviews" "
Rating 2 - Terrible. 49 out of 978 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jattalee

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Safe little spot downtown Bend Mattresses were a little thin Well maintained property
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only Stay at this hotel when I am in town. The staff are amazing and the service exceptional. I would only suggest this hotel to anyone needing a place to stay. Thank you all for making my stays so relaxing and happy.
Stayed 1 night in May 2024

2/10 Terrible

S

Disliked: Staff & service
Stayed 1 night in May 2024
Response from Property Manager on 11 May 2024
Thank you for your Review. Unfortunately having a dog in your room without declaring it is against Hotel Policy & leaving an animal in a vehicle in freezing temperatures, puts the Hotel in a position to contact Animal Control for the welfare of the animal. We also have a 100% non-smoking Property of any kind. All visitors must check in with the Office before entering any room. All guests are made aware at Check In & sign for Acknowledgement.

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, clean room, friendly owner.
Stayed 1 night in May 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandy was sweet and helpful! Second time staying here while traveling from California. Definitely would stay here again!
Stayed 1 night in May 2024

10/10 Excellent

Heidi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Raymond

Liked: Amenities
The best
Stayed 6 nights in Apr 2024

10/10 Excellent

Raymond

Travelled with family and small children, Travelled with partner
Liked: Amenities
atmosphere was extraordinary conveniently located next to the heart of bend
Stayed 7 nights in Feb 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is flawless. They go above and beyond to make sure everything is okay for you during your stay. The housekeepers are very efficient at cleaning the rooms and the overall rating should be higher, but I can't rate any higher. I'm extremely satisfied with the way my stay was. This is by far the best hotel I've been to and been an efficient part
Stayed 1 night in Apr 2024

10/10 Excellent

Cinda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Also the price was great for those on a fixed income.
Stayed 2 nights in Apr 2024

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean
Stayed 1 night in Apr 2024

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean t
Stayed 1 night in Apr 2024

10/10 Excellent

Heidi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Business traveller
I had multiple issues due to THIS WEBSITE but luckily the staff at the hotel knows you people screw up CONSTANTLY and were graciously willing to help me through the process. I will NEVER book through Expedia ever again.
Stayed 1 night in Apr 2024

10/10 Excellent

Heidi

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Legend

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is great for the price! The room was clean and quiet. The shower worked great! The only downside is there are a lot of homeless folks camped out all around the property. I felt my vehicle was safe in the lot, but I would not park or walk off the property at night.
Stayed 1 night in Apr 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in great customer service
Stayed 2 nights in Apr 2024

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good p
Stayed 1 night in Mar 2024

8/10 Good

Nan

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great and the woman at the front desk was awesome! Thanks!
Stayed 5 nights in Feb 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in
Stayed 1 night in Feb 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They're very welcoming
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Stayed 1 night in Feb 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay short notice. Staff was nice along with the rooms.
Stayed 1 night in Jun 2023

6/10 Okay

Makai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and centralized, but uncomfortable bed
Overall, the stay was good. It is close and walkable to everything. A lot of unhoused people were around the inn but the inn had surveillance everywhere. The only complaint is the uncomfortable-hard bed. It was difficult to sleep on.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
The check in was a breeze and the individual was super nice and helpful. The hotel was cute and vintage-esque on the outside, the room was beautifully updated, and check out was super simple and easy, they give great customer service and are extremely helpful and nice.
Stayed 2 nights in Dec 2023

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Nice bedspreads. TV remote was too gross to touch, watch a football game in Spanish. Paper thin wall. Place was near empty but handicapped me was on the second floor right in the middle. Used to like it when it was an Econ o Lodge. No soft seating just two very hard chaires.
Stayed 1 night in Dec 2023

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was surprisingly very nice for the price! I wouldn't even consider the few cheaper options as they come out nearly the same in price after taxes and fee's as this one.
Stayed 1 night in Dec 2023

10/10 Excellent

Helena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jarod

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, the manager called me the next day to tell me i left something behind! great customer service!
Stayed 1 night in Dec 2023

10/10 Excellent

Devonte

Stayed 1 night in Dec 2023

10/10 Excellent

Megan

Stayed 1 night in Nov 2023

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful stuff
Stayed 1 night in Nov 2023

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice week stay
Stayed 4 nights in Nov 2023

2/10 Terrible

Louis

Stayed 1 night in Nov 2023

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and everything was clean and nice
Stayed 1 night in Nov 2023

10/10 Excellent

Joanne, Bandon

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable place to stay & convenient. Staff was great gave me an upgraded room coming & going to Idaho. Place looks great & newly remodeled
Stayed 1 night in Nov 2023