Had initially booked for 2 people in a superior front facing sea view room. However, due to change of plans, emailed in advance to add a 3rd person (son) to the room. Hotel corresponded well via email confirming a 3rd bed would be added, and the additional cost. Arrived at hotel at 23:30 and after 4 visits to reception, eventually the 3rd bed was added at 3:30am - and with a terrible attitude.
No apology, and disappointed they expected us and our 6ft tall 14 year old son to share 2 single beds until reception could resolve the next day. With the great comms before arriving I did not expect the issue - everyone makes mistakes, but itās how you deal with them that determines good service. Hopefully this wonāt happen to anyone else.
Once this was resolved, our stay was good. Hotel spotlessly clean, great pool area, views from sea view balconies are amazing and good breakfast.
Personally I donāt feel the rooms are suitable for families as the shower and sink are open to the sleeping area, with no privacy. Not the best with a teenage boy!
Would recommend for a couple / individual.
Great location, facing the beach and with bars, shops and restaurants a stoneās throw away.