"I have very mixed feelings about my two-night stay at Altnaharra Hotel. There were some huge positives: the staff were superb, the restaurant food was excellent, and the downstairs ambience was exactly what you hope for in a Highland hotel — open fires, comfy sofas, and a warm, welcoming atmosphere. The location itself is also incredibly special.
I paid around £150 per night room-only via Expedia as a treat while touring the Highlands. First impressions of my single room, “Sika,” were good, but little things soon started to niggle. The old wall heater worked but the room was still cold overnight. The controls area had been painted over and one knob came away, so I couldn’t increase the heat. The bathroom towel rail also didn’t work, making it unpleasantly chilly for showering. The PAT sticker was dated 2010. The bath taps and shower area needed a much deeper clean.
To the hotel’s credit, staff quickly provided an extra blanket for my second night, although the first one was dirty and had to be replaced. This was handled politely and promptly, but unfortunately added to the disappointments.
That’s what makes this difficult to review. I genuinely loved the communal areas, atmosphere, food, staff, and setting. However, the bedroom itself was tired and disappointing for the price paid. I hope “Sika” is the exception and I was simply unlucky. If travelling solo, I’d suggest requesting a different room.
All that said, there is still something undeniably special about the hotel"