Desk, soundproofing, alarm clocks
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Reviews of Knights Inn Belton

2 out of 5
Knights Inn Belton
1102 E 2nd And I 35, Belton, TX

Reviews

7.0

Good

Rating 10 - Excellent. 60 out of 181 reviews" "
Rating 8 - Good. 37 out of 181 reviews" "
Rating 6 - Okay. 34 out of 181 reviews" "
Rating 4 - Poor. 25 out of 181 reviews" "
Rating 2 - Terrible. 25 out of 181 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
See Nxt time!
Stayed 2 nights in Apr 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Good for being under work
Stayed 1 night in Apr 2024

10/10 Excellent

Pamela, Pawnee

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and friendly staff. Conveniently located.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice. Not much breakfast to speak of.....primarily coffee and breads assortment, however, the price was right. The room was modern, clean and very comfortable. Will stay there again.
Stayed 1 night in Apr 2024
Response from GM on 14 Apr 2024
Knights Inn Belton would like to take the time to say thank you for staying with us. We would also like to say thank you for providing feedback regarding your stay with us as we use each guest comment as an opportunity to better our services. Again, it was our pleasure to have you as our guest, and look forward to seeing you again.Sincerely,General Manager

10/10 Excellent

David

Clean, comfortable and very close to my event.
Stayed 1 night in Apr 2024
Response from GM on 14 Apr 2024
Knights Inn Belton would like to take the time to say thank you for staying with us. We would also like to say thank you for providing feedback regarding your stay with us as we use each guest comment as an opportunity to better our services. Again, it was our pleasure to have you as our guest, and look forward to seeing you again.Sincerely,General Manager

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. It was clean and comfortable.
Stayed 1 night in Apr 2024
Response from GM on 14 Apr 2024
Knights Inn Belton would like to take the time to say thank you for staying with us. We would also like to say thank you for providing feedback regarding your stay with us as we use each guest comment as an opportunity to better our services. Again, it was our pleasure to have you as our guest, and look forward to seeing you again.Sincerely,General Manager

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While have a major problem when it comes to $50 deposit on top of the daily. Pillows were horrible, shower floor did appear to clean and NO PHONE IN THE ROOM!! AND BREAKFAST WAS TROUBLE no ice nor was the Juice machice was of out of order!
Stayed 1 night in Mar 2024
Response from Guest Relations on 5 Apr 2024
Dear Richard,We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed internally and we'll work to make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you.

4/10 Poor

Deborah

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Roaches in the room, very uncomfortable beds and very thin pillows
Stayed 3 nights in Mar 2024
Response from GM on 18 Mar 2024
Thank you for staying with us.

6/10 Okay

Albert

Travelled with partner
conveniently located and places to eat nearby. .
Stayed 2 nights in Mar 2024
Response from GM on 24 Mar 2024
Knights Inn Belton would like to take the time to say thank you for staying with us. We would also like to say thank you for providing feedback regarding your stay with us as we use each guest comment as an opportunity to better our services. Again, it was our pleasure to have you as our guest, and look forward to seeing you again.Sincerely,General Manager

4/10 Poor

Lora

Stayed 1 night in Jan 2024
Response from GM on 27 Jan 2024
Thank you for staying with us.

10/10 Excellent

Marivel

Stayed 1 night in Jan 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Michael

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Dale

Liked: Property conditions & facilities, room comfort
Knights lnn off 35
The motel is going under major renovations. Room wasn’t quite ready yet, trim work etc. Water was backwards, with that knowledge it was ok.
Stayed 2 nights in Oct 2023

10/10 Excellent

Stacy

Liked: Room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

japhet w

Disliked: Amenities, property conditions & facilities
Ongoing construction and insects
Stayed 3 nights in Sep 2023
Response from GM on 24 Sept 2023
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.we have already refunded your deposit and it take 5-7 bussiness days.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager

8/10 Good

Benito

Travelled with partner
Remodeling was not complete
Stayed 1 night in Sep 2023

2/10 Terrible

Sean

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Atrocious service. The room didn't have towels when I left there and, because I brought some of my own, anyways, the front desk broad tried accusing me of stealing the towels and didn't wanna give my security deposit back. You couldn't pay me to steal towels from a 1 star motel. GET SERIOUS!!! Never again would I waste my time nor money here.
Stayed 1 night in Aug 2023
Response from General Manager on 6 Sept 2023
Dear Sean,It's unfortunate to hear about the experience you described. If you are still encountering billing issues, we encourage you to reach out to us offline so that we may better assist you. Thank you, and we hope to hear from you soon.

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Aug 2023

10/10 Excellent

Belinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had one of the newly done rooms. It was good
Stayed 1 night in Aug 2023

8/10 Good

David

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😁😎😴
My stay was a wonderful restful quiet time I desperately needed. Was perfect for myself and service dog Ivy. Will return next month. 😁👍
Stayed 2 nights in Aug 2023

4/10 Poor

Eric

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
DO NOT BOOK!!! The tub did not drain. No coffee pot in the room. The queen size bed was a full. Bed is very uncomfortable. Fly trapped in the container where bread was kept at the common room for free breakfast. O.j. and apple juice machine not working. No milk for cereal. Will never book there again
Stayed 2 nights in Jul 2023
Response from Guest Relations on 18 Jul 2023
Dear Eric,Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you. We wish you well and hope you'll consider giving us another try someday.

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay and it was great!
Stayed 1 night in Jun 2023

10/10 Excellent

Stacie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awkward stair access is my only complaint… everything else was great! Highly recommend and will return : )
Stayed 1 night in Jun 2023

4/10 Poor

Mary

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t know if I would stay here again
I don’t think I would give this hotel a second chance, unless they do some major cleaning. Where to begin the bathroom sink, it took forever for the water to go down, there was hair in the bathtub, there was tiny roaches in the microwave with some white stuff in there, there was no bathtub stopper. There is not much room to move around.
Stayed 1 night in Jun 2023

10/10 Excellent

Stacie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was the only complaint I could have (just awkward for my room location… great for the money… around the corner from a police station so very safe environment
Stayed 1 night in Jun 2023

10/10 Excellent

Miguel

Stayed 1 night in May 2023

8/10 Good

Deborah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Serena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady i think her name was Cindy was super sweet and helpful and should definitely get paid more 😂 the property was really quiet no complaints really
Stayed 1 night in Feb 2023
Response from GM on 27 Feb 2023
Knights Inn Belton would like to take the time to say thank you for staying with us. We would also like to say thank you for providing feedback regarding your stay with us as we use each guest comment as an opportunity to better our services. Again, it was our pleasure to have you as our guest, and look forward to seeing you again.Sincerely,General Manager

10/10 Excellent

Verified traveller

Liked: Staff & service
One night Getaway Stay
Noise due to interstate and room is not sound proof. Front desk staff we're welcoming, kind, friendly and happy. Rooms need upgrading. Hallway needs to be wider, clear of objects and hallway floors walls and guardrail needs to be painted waterblasted and removed (broking furnitures, flower vases, plant fertilizer). Our front door view has a nice garden view clean and well kept.
Stayed 1 night in Feb 2023
Response from GM on 6 Feb 2023
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager

6/10 Okay

Cindy

Travelled with partner
Liked: Staff & service
Nice simple property. Some of housekeeping needs some help. Tile floors in both rooms we stayed in need to be swept. Shower area s could use more details on cleaning. Shower had long black hair stuck to the wall in the shower. Overall fairly nice. But we needed someplace warm,. #icestorm2023
Stayed 1 night in Feb 2023
Response from GM on 6 Feb 2023
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2022

8/10 Good

kim

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
From the reviews, we were nervous about this stay. Super easy off and on the interstate, couldn’t have been easier! The room was clean and the shower was fantastic. Staff was very friendly. I’d stay again!
Stayed 1 night in Dec 2022
Response from GM on 27 Dec 2022
Knights Inn Belton would like to take the time to say thank you for staying with us. We would also like to say thank you for providing feedback regarding your stay with us as we use each guest comment as an opportunity to better our services. Again, it was our pleasure to have you as our guest, and look forward to seeing you again.Sincerely,General Manager

4/10 Poor

STEPHEN

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The place is under construction and the workers are living there. They were going back and for all night long.
Response from GM on 30 Nov 2022
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager.

2/10 Terrible

mike

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The place full of people using DROUGS NOT A SAFE PLACE TO STAY!
Stayed 1 night in Nov 2022
Response from GM on 9 Nov 2022
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you in near future.Sincerely,General Manager.

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
The location and price were a good combination, which was why I chose it. It shows its age by some cracked concrete, and there was some construction on the front going on when I was there, so I think they're aware that the physical appearance needs some polishing
Stayed 3 nights in Oct 2022
Response from GM on 28 Oct 2022
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager

10/10 Excellent

Rosalinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!!!
Stayed 2 nights in Oct 2022

10/10 Excellent

graciela

Stayed 1 night in Oct 2022

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service.
Second time we stay here. Very friendly staff.
Stayed 1 night in Sep 2022

6/10 Okay

Theresa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Liked price, pictures don't look like actual hotel but they are remodeling
Stayed 1 night in Sep 2022
Response from GM on 1 Oct 2022
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager

6/10 Okay

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Guy @ FRNT desK was nice & Friendly!
Stayed 1 night in Aug 2022

10/10 Excellent

Christy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not book a hotel with doors on the outside.
We didn’t stay. It was that bad. Cigarette holes in the blanket. A towel was wrapped around fire alarm. There was a man relieving himself at a tree by our door. It was horrible. Bathtub was cracked. We left and went to holiday inn.
Stayed 1 night in Sep 2022

4/10 Poor

Timmy

I was charged and never stayed. I never arrived and was still charged.
Stayed 1 night in Aug 2022

2/10 Terrible

Jonathan

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well for starters the smell is awful. Either someone was just dissolved in the bathtub or they bug bombed it right before our arrival. If bug bombed, didn’t work, roaches everywhere every morning we woke up without any food in the place. Bedding had burn holes and residue and room service doesn’t change them, we had a week stay and they just make the bed for you in the same sheets. We had already paid for it and are fighters so we just sucked it up for the six days but most ordinary people couldn’t make it here. Shower nozzle is also 4 feet from the ground so unless you’re 8 years old good luck. Toilet plugged immediately from nothing and they handed me a plunger to go fix it. Room service although they don’t do anything comes at all different times. A couple days knocking at 7am waking us up, other days not there until 11. There was food spots all around the area that was basically the only positive. How the department of health hasn’t shut this down is a huge tell to how worthless the DOH is.
Stayed 6 nights in Jul 2022
Response from General Manager on 28 Jul 2022
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not a value
There were stains on the sheets and pillows. Bugs on the vanity and small flies came out of the shower drain every morning. The outside was littered with junk- old mattresses, old furniture, garbage.
Stayed 3 nights in Jun 2022

6/10 Okay

Charles

Business traveller
Bathroom tub badly cracked. One wall in the bathroom had blood or something else on it. Better cleanup is needed.
Stayed 1 night in Jun 2022
Response from General Manager on 23 Jun 2022
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you in near future. Sincerely, General Manager

4/10 Poor

Cassii

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not happy
I had a room that was kinda close to the dumper and the flys keep coming in the room . The picture that they had on the website doesn’t look like the room at all. The blankets had cigarette holes when I had a non smoking room. The shower head was holding on with tape. I had to buy my own bed sheets and blankets cause we not going to sleep on that bed with those a blankets. I went to for breakfast and got a waffle the waffle mix come out black and white that is no good. It’s says that it has a pool in the website well that’s a lie no pool . The only good thing that came out of this say is that the employees were and there was couple of shampoo and conditioner bar soap and lotion and clean towels . The a/c was kinda working.
Stayed 2 nights in May 2022