Hotel Mesra Haiwan Kesayangan di Belle Vernon

"Pool was disgusting, unable to use it. Restaurant was closed, the breakfast was only cereal and Jimmy Dean microwave sandwiches. There old food left in the fridge in my room, housekeeping never did a thorough cleaning from the prior guest. The outside has overgrown weeds throughout the entire property. Everything I left my room, my electronic door alarm would go off and I told the front desk about it, but nobody ever repaired it. Lumber and contractor equipment left in the stairways and in the...

"Great helpful staff"

"Location was convenient, staff was very helpful and kind, air conditioning was great, room was clean for most parts. Property is needed repairs and furniture in dining area also. Breakfast was cold at 7 am a lot of things were not available"

"Room was very clean and the staff very attentive. Parking was fine. Didn't get to stay for breakfast because we were meeting family for brunch. I will save that you bathrooms are much to be desired. I think our shower in our camper was bigger than the shower in that room. Smallest room ever. I would suggest replacing windows in the rooms. You couldn't see out of the window it was so bad. Seals were broken. Very nasty."

"Room was not clean and run down. The porta crib we requested was not clean at all. Disappointed based on the reviews as we did not experience a pleasant stay and our room was not clean and very run down."

"CLEAN"

"I was charged 3 times and no one seemed to know why. They said to wait 24 hours. The first 2 charges then after I called another charge showed up. the TV remote hardly worked. Very frustrating to see charges show up and no one seemed to know why. I was told to try and call when a manager was available. Tried customer service but took a very long time."