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The staff has been great every time we have stayed here. Not always the same staff, but consistently great. They have been helpful and accommodating when we needed something special, and are always pleasant. Plus, they run the shuttle early enough to be useful, and start a partial breakfast early enough to grab a bite and still get to the airport for a 7 am flight.
James
Stayed 2 nights in Apr 2024
Response from Kristen on 2 May 2024
Thanks for choosing to stay with us. We appreciate your positive feedback. Safe travels and we hope to see you again soon .
Close to restaurant- could walk. Shuttle to airport
Donna
Stayed 1 night in Apr 2024
Response from Kristen on 27 Apr 2024
Thanks for choosing to stay with us. We are glad you enjoyed your stay. We appreciate your positive feedback. Save travels and we hope to see you again soon
Thank you for choosing to stay with us. We are so glad you enjoyed our big hot breakfast we put out. We appreciate your feedback. Safe travels and we hope to see you again soon
I appreciated the friendliness of the lady at the front desk. She welcomed us and was very helpful and informative. Our room was very clean and it was quiet throughout the night. The price was reasonable and we will definitely stay here again.
Verna
Stayed 1 night in Apr 2024
Response from Kristen on 15 Apr 2024
Thanks for choosing to stay with us. We appreciate your positive feedback and we are so glad you enjoyed your stay. Safe travels and we hope to see you again soon
It was so nice to be picked up at the airport late at night. The driver was kind and very helpful. Checkin was a breeze. Room was clean and comfortable, although a little tight to do my stretches in the morning. The breakfast had a large variety of food: eggs, sausage, bacon, waffles, english muffins, biscuits & gravy etc.
And the price was right! Would definitely stay again.
Melissa
Stayed 1 night in Apr 2024
Response from Kristen on 12 Apr 2024
Thanks for choosing to stay with us. We appreciate your feedback and are so glad you enjoyed your stay. Safe travels and we hope to see you again soon
10/10 Excellent
Lindsay
7 Apr 2024
Front desk staff was great.
Lindsay
Stayed 1 night in Apr 2024
Response from Kristen on 9 Apr 2024
Thanks for choosing to stay with us. We are glad you enjoyed your stay. Save travels and we hope to see you again soon
We alway stay in Quality Inn before flying to vacation. We love staff there, very caring. Airport shuttle is great. Breakfast is very good.Recommended!
Yellowstone's Treasure
Stayed 1 night in Mar 2024
Response from Kristen on 8 Apr 2024
Thanks for choosing to stay with us. We are glad you enjoyed your stay. Safe travels and we hope to see you again soon
The hotel room smelled like dirty water. The room was not clean, the toilet kept running, the TV was very old, the bed was very uncomfortable. We had to check out after the first night. There was loud noises all night long.
Ingrid
Stayed 4 nights in Mar 2024
Response from Kristen on 12 Mar 2024
We are sorry you had a non pleasant stay with us. We will look into what happened with that room. Our tvs are less than 2 years old. We have an inspector that checks our rooms so we never have stuff missed.
10/10 Excellent
Lynda, KIRKLAND
Business traveller
5 Mar 2024
Liked: Cleanliness
Disliked: Amenities
this hotel is old and needs some updating
Lynda
Stayed 1 night in Mar 2024
Response from Kristen on 5 Mar 2024
Thanks for choosing to stay with us. We appreciate your feedback. We are constantly updating everything we can. Save travels.
10/10 Excellent
Phebe
4 Mar 2024
Phebe
Stayed 1 night in Mar 2024
Response from Kristen on 25 Mar 2024
Thanks for choosing to stay with us. We are glad you enjoyed your stay. Safe travels and we hope to see you again soon
It was a great place to stay! Friendly staff and good experience!
Mahdi
Stayed 1 night in Mar 2024
Response from Kristen on 4 Mar 2024
Thanks for choosing to stay with us. We are so glad you enjoyed your stay. Safe travels and we hope to see you again soon
4/10 Poor
Julie
Travelled with partner
1 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loud. Not good sound barriers between rooms. Bathroom door was broke and no hot water.
But the staff was amazing.suoer friendly and helpful.
Julie
Stayed 1 night in Feb 2024
Response from Kristen on 3 Mar 2024
We are sorry it was loud. We had hot water in the building and it’s either all have it or no one has it. So I’m not sure what happened there. We will look into it. We appreciate your feedback. Safe travels
6/10 Okay
Nanette, Helena
Business traveller
28 Feb 2024
Liked: Staff & service
Dated but seemed clean and safe.
Nanette
Stayed 1 night in Feb 2024
Response from Kristen on 1 Mar 2024
Thanks for choosing to stay with us. We appreciate your feedback. We hope to see you again soon
$30 per night pet fee is ridiculous. I don't call that "pet friendly".
Brian
Stayed 1 night in Feb 2024
Response from Kristen on 23 Feb 2024
Our pet fee is 30 per week and it’s very reasonable compared to other hotels we checked fees with when making our pet rate. If a pet does damage 30 doesn’t cover any damage you have to think of it that way. We have to deep clean every room that has had a dog in it so it’s extra cost also.
We needed a safe property close to the airport for an early morning flight. This was exactly what we needed. We were unable to use any of the services, including the free breakfast, since we arrived late and needed to leave very early. But the price was good, the place was clean, and we had a decent sleep before the alarm clock woke us to leave.
Philip
Stayed 1 night in Feb 2024
Response from Kristen on 19 Feb 2024
Thanks for choosing to stay with us. We are happy to hear you enjoyed your stay. We appreciate your positive feedback. Safe travels and we hope to see you again soon
10/10 Excellent
jill
Travelled with family
18 Feb 2024
Liked: Cleanliness, staff & service, amenities
The lady that checked us in Saturday was amazing. Needs deserves a raise.
jill
Stayed 1 night in Feb 2024
Response from Kristen on 19 Feb 2024
Thanks for choosing to stay with us. We are so glad you enjoyed your stay. We appreciate your positive feedback. Safe travels and we hope to see you again soon
10/10 Excellent
David
18 Feb 2024
David
Stayed 1 night in Feb 2024
Response from Kristen on 23 Mar 2024
Thanks for choosing to stay with us. We are glad you enjoyed your stay. Safe travels and we hope to see you again soon
We flew in at midnight and called to have the airport shuttle to come and pick us up. They arrived very quickly in a comfy van. Check-in was fast. Overall the room was good; no weird smells. The pillows were a little rough but that was really the only negative. Breakfast in the morning was great. Lots of hot and cold food options. I wouldn't hesitate to stay again.
Rebecca
Stayed 1 night in Feb 2024
Response from Kristen on 5 Feb 2024
Thanks for staying with us. We are so glad you enjoyed your stay. We appreciate your feedback. Safe travels and we hope to see you again soon
8/10 Good
Bruce
3 Feb 2024
Bruce
Stayed 1 night in Feb 2024
Response from Kristen on 21 Mar 2024
Thanks for choosing to stay with us. We are glad you enjoyed your stay. Safe travels and we hope to see you again soon
This was such a convenient location to the airport, especially with a late night flight arrival. Staff was friendly. The room that I was in was LOUD all night long due to a constantly running bathroom fan that could not be shut off. Staff offered another room, but since all rooms have a bathroom fan, I didn’t think it would be any quieter, so I elected to stay put. Breakfast was standard as expected, but I love it when breakfast is included in the stay.
Holly
Stayed 1 night in Jan 2024
Response from Kristen on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback. Safe travels and we hope to see you again soon
Thanks for choosing to stay with us. We are so happy you enjoyed your stay. Safe travels and we hope to see you again soon
2/10 Terrible
at
5 Jan 2024
Unreasonable cancellation policy.
at
Stayed 1 night in Dec 2023
Response from Kristen on 9 Jan 2024
You booked your reservation via a 3rd party and received a discounted rate. By doing so you agree to their cancel policies. A no cancel means no cancel I’m not sure why this is so unreasonable maybe next time read the fine print better. We are just following policy.
Beds were terrible, room was just OK for cleanliness. My husband found gum on the headboard. The front door didn't have an automatic door opener so bringing in loads of luggage was very difficult, especially with kids.
Verified traveller
Stayed 1 night in Dec 2023
Response from Kristen on 7 Jan 2024
We are sorry you did not enjoy your stay with us. We appreciate your feedback we are always looking to improve
8/10 Good
Eric
1 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Eric
Stayed 1 night in Dec 2023
Response from Kristen on 7 Jan 2024
Thanks for choosing to stay with us. We are glad you enjoyed your stay. Safe travels and we hope to see you again soon