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Reviews of Parador Lodge

3 out of 5
Parador Lodge
Ormeau Road, Belfast, Northern Ireland

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 91 reviews" "
Rating 8 - Good. 34 out of 91 reviews" "
Rating 6 - Okay. 12 out of 91 reviews" "
Rating 4 - Poor. 5 out of 91 reviews" "
Rating 2 - Terrible. 5 out of 91 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Danielle, Wicklow

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely area. Staff were lovely and the food was really good. Great value and tasted amazing.
Stayed 2 nights in Sep 2020
Response from Joey on 18 Sept 2020
Thank you so much for the amazing feedback, Danielle! We will put in our efforts to provide consistent service every time. Regards, Joey

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good service
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic place to stay close to the city centre but also in a very safe and friendly part of Belfast. Very clean, food in the bar was great and the staff were incredibly friendly. We'll be back soon!
Stayed 1 night in Aug 2020
Response from Cheshta on 12 Aug 2020
We are happy to know that you liked our services. Have a pleasant day ahead. Regards, Jacob

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff!!!
Stayed 3 nights in Aug 2020
Response from Chris on 10 Aug 2020
Hi, Anthony! We appreciate your valuable feedback. Looking forward to hosting you soon with a superb experience. Regards, Chris

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Jackson on 31 Jul 2020
Thank you for rating us highly, Mark! We are glad to know that services offered by us meet your expectations and we will endeavor to keep it up. Regards, Jackson

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Small / self catering lodge that is perfect for an overnight stay. Will be back. Check in easy and friendly staff.
Stayed 1 night in Mar 2020
Response from Paul on 9 Mar 2020
Thank-you for you positive comments and Review score. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Peter on 9 Mar 2020
Many thanks for your Revjew score.

10/10 Excellent

Ciara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks Peter!
Great location and comfy room. Simple and basic but didn’t need anything more. I left my watch behind in the room and the lovely Peter arranged to post it back to Dublin for me, which was very kind of him!
Stayed 1 night in Feb 2020
Response from Paul on 23 Feb 2020
Thank-you for kind words and Review score.Regards

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location - near the Northern Lights bar where we had a party. Rooms were very modern and spotless. I would stay there again.
Stayed 1 night in Feb 2020
Response from Peter on 23 Feb 2020
Thank you for your comments.

10/10 Excellent

SIOBHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem of a Hotel
What a find, will definitely be back! Peter was both friendly and helpful, as well as being so relaxed when it came to checkout time.
Stayed 1 night in Jan 2020
Response from Peter on 22 Jan 2020
Siobhan,thank-you for your Review and we hope to see you back to the Parador Lodge. Regards

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parador Palace
reception was fast Ensuite room beautiful decor Extra long mirror to get ready when someone else is using the other mirror Warm room and toilet Very comfy bed supersoft towels Self service breakfast Brilliant manager let us stay on we didnt leave till 12.45pm
Stayed 1 night in Jan 2020
Response from Peter on 13 Jan 2020
Many thanks for your kind words and review score! Regards

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Paul on 3 Jan 2020
Many thanks Shannon for your Review score.Regards

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Paul on 20 Dec 2019
Many thanks for your Review score.We hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were issues such as lack of anywhere to sit in the rooms apart from the bed, no hooks or hanging space in bathroom, no soap holder in shower, single bed underneath hanging area, no light switch near single bed, windows which wouldn't shut.. Also reception in bar - noisy drinking environment might put off some guests. But these issues have to be balanced against friendly & welcoming staff, good level of cleanliness &general furnishing, convenient breakfast room.
Stayed 2 nights in Oct 2019
Response from Paul on 18 Oct 2019
Many thanks for your review and we endeavour to rectify the issues raised. Regards

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Overall good stay. Comfortable beds and very clean and good value for money however bar staff booked me a taxi for work on the monday morning that never showed up and no staff in till 0900
Stayed 5 nights in Sep 2019
Response from Paul on 25 Sept 2019
Hi Malcolm, many thanks for your Review score and comments and a lesson learned for us in relation to booking Taxis for early morning pick-ups. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Ammy on 25 Sept 2019
Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ammy.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nicely redecorated B&B, contemporary look
The hotel has been nicely refurbished, and the room was comfortable, with a good shower, heating system, and efficient wifi. We found the rooms were not cleaned daily unless we asked for it. The place is rather far from the city centre, although there is a nearby bus stop. The kitchen was our main concern: every day it was supplied with bread, butter, cereal, milk and juices, a great thing, although open to raids (at any time of the day) from some of the guests, occasionally leaving no milk, orange juice, or butter, in the morning. This is not the owner's fault, but perhaps they should make sure the kitchen is kept clean and well stocked. For its location, the price we paid was a bit steep.
Stayed 6 nights in Sep 2019
Response from Peter on 17 Sept 2019
Thank-you for your Review and we take on board your comments re. the kitchen ,etc. In relation to the room cleaning and with your Review being anonymous we won’t be able to address this with Staff about your particular Room and dates of Stay.Regards

8/10 Good

Ilan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect for our needs. The location was great. The room clean with all that we needed. There is a self serving kitchen with just the essentials. The only thing missing in the kitchen was a hob.
Stayed 1 night in Aug 2019
Response from Ammy on 4 Sept 2019
Hi,Ilan! Thank you for sharing your feedback. We’ve cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Ammy.

8/10 Good

Maureen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location (although not in city centre ), with good public transport and plenty of good places to eat and drink nearby
Stayed 4 nights in Aug 2019
Response from Peter on 3 Sept 2019
Maureen, thank-you for Review and we hope to see you again. Regard

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Aug 2019
Response from Ammy on 5 Oct 2019
Sincere Apologies. We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Ammy.

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019
Response from Ammy on 16 Aug 2019
Thank you so much for the wonderful rating, Hope to serve you soon with an even more happening stay. Regards, Ammy.

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I felt I'd been mis-sold a little. Was led to believe they had parking, but was informed at check-in (in a pub) that we could "park on one of the side streets" (of a residential area, so outside someone else's home). The free breakfast was "yeah just help yourself to whatever is about the kitchen". Although i have to say it was very clean and comfortable and good for a short stay, it does the job.
Stayed 1 night in Aug 2019
Response from Ammy on 12 Aug 2019
Sorry for the hassle you faced, We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Ammy.

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities
Very pleased
Stayed 1 night in Aug 2019
Response from Peter on 9 Aug 2019
Thank-you for your Review.

8/10 Good

Tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Paul on 27 Jul 2019
Thank you for your rating. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Clean amd comfortable. I personally felt happy with my stay. You have a shared kitchen which was nice. But the clothes washing machine is very typical of European rental places. If you are unfamiliar, they are small amd take a long time. But they will do the job.
Stayed 1 night in Jul 2019
Response from Ammy on 27 Jul 2019
Thanks for your kind and lovely words, The biggest joy lies in seeing ours satisfied, we will try our best to meet your expectations in future stays as well. Regards, Ammy.

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean. The reception staff work very hard to meet you needs. The breakfast is basic, but it is nice to have it whenever you like. The area was fine. It is located near Ormeau Park and is about 2 miles from city center. My only complaint is the poor Wi-Fi. Very difficult to connect to and stay connected.
Stayed 7 nights in Jul 2019
Response from Peter on 25 Jul 2019
Kerry, thank-you for your Review. We have been working to improve the Wi-Fi and hopefully we have this now sorted.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Staff were friendly. Bed was comfy, and the room was a good size with a great shower.
Stayed 3 nights in Jul 2019
Response from Peter on 18 Jul 2019
Many thanks for your kind words. We hope to see you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
We really enjoyed our stay at the Parador Lodge and we would stay again.The staff was friendly and helpful with guiding us around Belfast and showing us our rooms etc. The breakfast was a little disappointing at first since it’s DIY and there was no fry up involved and the kitchen didn’t have much seating but we enjoyed it all the same and were happy to have as much tea, coffee as we pleased. The room itself was small and cozy and there was tv provided but the WIFI wasn’t the greatest in the room itself. The only issues we had was the shower didn’t close properly, some rust in the bathroom and the bad positioning of the window in the toilet meant that you were left a little exposed with only a net curtain... Overall 7/10 but for the price 10/10 and we would stay again.
Stayed 1 night in Jul 2019
Response from Peter on 14 Jul 2019
Hi , Thank you for your review I will pass on your kind words to our staff, Sorry about the shower and wifi we will get this sorted. kind regards Peter

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Peter on 1 Jul 2019
Many thanks for your Review.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Friendly staff
Really friendly and helpful staff. ur room was perfect as we were staying one night for a concert. It could have just been a wee bit cleaner. There was a lot of dust in the windowsill and pink stuff on one of the toilet rolls. Besides that it was all great. Enjoyed our stay and would stay again.
Stayed 1 night in Jun 2019
Response from Paul on 28 Jun 2019
Thank-you for your Review. We must improve on the issues raised. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming. Friendly staff. Is in s busy area of a city
Stayed 1 night in Jun 2019
Response from Peter on 17 Jun 2019
Thank you for your kind words.

6/10 Okay

Kim

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Will not go back
The manager did us a good service and was very helpful. We changed room after complaning that the toilet was really not clean and the other room was acceptable but there were some spider old web in the room. The guests in the room next door kept us up until 1 am the second night which is not the establishment's fault but still made our stay unconfortable. There is no phone in the room so there's no way to contact anyone for help and the WiFi is crappy. It is a budget friendly accomodation, the bed is confortable but I will not go back.
Stayed 2 nights in May 2019
Response from Peter on 12 Jun 2019
Thank-you for your Review and qwe apologise for the issues raised. Regards

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from peter on 12 May 2019
Thank you review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Good location for access to Kings pan Stadium. States breakfast included but is only facility to make your own tea etc and cereal and toast
Stayed 1 night in Apr 2019
Response from peter on 1 May 2019
Thank you for your review

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from peter on 10 Apr 2019
thank you for your review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from peter on 10 Apr 2019
thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and room was very clean and modern
Stayed 1 night in Feb 2019
Response from peter on 25 Feb 2019
thank you for your kind comments

8/10 Good

Reece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parador
Hotel is clean and room was nice, however emergency light was annoying for light sleeper. Lacking fridge and beverage facilities however. Help yourself breakfast is handy however limited in options. Overall good
Stayed 1 night in Dec 2018
Response from peter on 9 Jan 2019
thank your for your review

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second visit to the Parador but it won't be my last . Very reasonably priced for room .staff very friendly as were the locals . It's location on the Ormeau rd is ideal too for shops restaurants bars and still only a couple of miles from city centre. Would highly recommend.
Stayed 2 nights in Dec 2018
Response from peter on 9 Jan 2019
I am glad your stay was enjoyable

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from peter on 9 Jan 2019
thank you for your comments

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from peter on 9 Jan 2019
thank you for your review

8/10 Good

Caryn, Wales

Liked: Cleanliness, property conditions & facilities, room comfort
Just had a lovely couple of days at the lodge. The kitchen was a lovely place to gather and eat. Thoroughly enjoyed our stay.
Stayed 2 nights in Nov 2018
Response from Peter on 14 Nov 2018
Many thanks for the your kind words. Hope to see you back some time to the Parador Lodge.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A lovely hotel; spotless; warm and welcoming and a comfortable bed. Kitchen great and convenient. Value for money I would certainly stay again.
Stayed 3 nights in Oct 2018
Response from Peter on 10 Oct 2018
Many thanks for your Review. Hope to see you again.Regards Peter.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Peter. on 26 Sept 2018
Richard many thanks for your kind review. Hope to see you again at the Parador. Regards

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Class Modern Hotel
Great hotel, lovely room, good pub. Street full of nightlife and easy access to park and the city.
Stayed 1 night in Sep 2018
Response from peter on 24 Sept 2018
Thank you so much for your review, I will pass on your remarks to our staff

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018
Response from peter on 19 Sept 2018
thank you for your comments I am glad you had a good stay

6/10 Okay

Hal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from peter on 3 Jul 2018
hi Hal, thank you for your review kind regards peter

2/10 Terrible

John

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Your website
Misleading entry on your website. Appeared to be 4 star hotel
Stayed 1 night in May 2018
Response from peter on 3 Jun 2018
Hi John, not sure if you had a problem ,give me a call thanks peter

10/10 Excellent

Michelle, plumbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed on a Monday night excellent rate fabulous facility. Lovely rooms, excellent staff.
Stayed 1 night in May 2018
Response from peter on 25 May 2018
thank you for your review